On 12 March 2014, the French Liaison Officer, Charlotte Clavreul, posted an entry onto the 'Legal basis and mandate' section of the forum, entitled 'Consultation on existing claims from citizens against Ombudsman institutions'. Many thanks to the two offices that have so far replied.

If you haven't already done so, it would be very much appreciated if you could add a reply to this entry.

The procedure is straightforward:

1) Click on 'Forum' at the top of this page;

2) Click on 'Legal basis and mandate';

3) Click on 'Consultation on existing claims from citizens against Ombudsman institutions';

4) Click on the 'Reply' button at the top of the message from Charlotte;

5) Complete the page that then appears, then click on 'Submit'.

If you require any help in adding a reply or have any questions, please contact Marc Amir-Tahmasseb (tel.: +33 3 88 17 44 10, e-mail: marc.amir-tahmasseb@ombudsman.europa.eu ).

Thank you for your participation.

Ben Hagard
Head of the Communication Unit