-In 2013 the Catalan Ombudsman has handled over 27,000 actions and has obtained a 98% percentage of acceptance of its rulings

The Catalan Ombudsman, Rafael Ribó, who has handed in the Annual Report 2013 to the president of the Catalan Parliament, Núria de Gispert, has underlined the need to protect social policies, the defence of which has led to several actions carried out by the institution.