The Defensora del Pueblo wants to strengthen consumers’ guarantees before their electricity is cut off for non-payment or fraud
Date of article: 18/03/2014
Daily News of: 27/03/2014
Country: 
Spain
Author: National Ombudsman of Spain
Article language: en
- The Ombudsman Office has recommended the Government that consumers struggling to pay for electricity may be able to make allegations, that they are allowed to split the debt and the Administration’s intervention in situations of vulnerability.
- The Defensora del Pueblo highlighted the large number of resolutions made and accepted by the Administration and she advances the development of new case studies.