IOI Ombudsman News 33/2024
Date of article: 23/08/2024
Daily News of: 28/08/2024
Country: 
WORLD
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AORC | Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the OmbudsmanJoin the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman" on Tuesday, 27 August 2024, at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. The Program is now available. » more information » google translate (Francais) » google translate (Español) |
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AUSTRIA | Austrian NPM publishes Annual Report 2023The Austrian National Preventive Mechanism (NPM) published the English version of its Annual Report 2023. In the year under review, the NPM carried out 505 visits, which provided a picture of the human rights situation in Austria. In addition to positive observations, numerous deficits were identified again in 2023. » more information » google translate (Francais) » google translate (Español) |
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MÉXICO | Día Internacional de la Lucha por los Derechos Humanos y la Dignidad de las Poblaciones CallejerasDel 2018 a la fecha, la Comisión de Derechos Humanos de la Ciudad de México (CDHCM) ha registrado 224 quejas y ha emitido tres Recomendaciones donde se visibilizan casos de la discriminación, así como la Recomendación General 01/2021 con el propósito de atender problemáticas estructurales que padecen. En 2024 este Organismo presentó el Informe Temático: Derechos humanos de las personas en situación de calle de la Ciudad de México. » more information » google translate » google translate (Francais) |
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CANADA | Veterans Ombud Releases 2024 Spotlight: Progress Update on OVO Recommendations to VACOn 21 August 2024, the Office of the Veterans Ombud (OVO) released its publication Spotlight 2024: Progress Update on OVO Recommendations to VAC. The recommendations made by the OVO address systemic gaps and barriers to fair access by Veterans and their families for VAC services and benefits. » more information » google translate (Francais) » google translate (Español) |
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UK | Complaints to the Public Services Ombudsman for Wales at record highThe Ombudsman for Wales has published today its Annual Report & Accounts for 2023/24, which shows a staggering 37% increase since 2019 in the number of new complaints received about public services and the behaviour of local councillors. 2023/24 marks the Ombudsman Wales’ most efficient year – the office handled over 10,000 cases, closing more than they have ever have done before and reducing the costs for each case and investigation » more information » google translate (Francais) » google translate (Español) |
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AUSTRALIA | NSW Ombudsman’s special report Investigation into inmate discipline in NSW correctional centres, tabled in ParliamentThe NSW Ombudsman has tabled a special report titled Investigation into inmate discipline in NSW correctional centres in Parliament on 21 August 2024. The report follows an investigation involving a systemic examination of how inmate discipline is managed across all correctional centres. The inmate disciplinary system deals with inmates who are alleged to have committed a ‘correctional centre offence’ while in custody. » more information » google translate (Francais) » google translate (Español) |
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TIMOR-LESTE | Ombudsman Organizes Meet The Press Event to Update on PDHJ ProgressThe Ombudsman for Human Rights and Justice, Virgílio da Silva Guterres, held a Meet The Press to update the media and the public on the progress of the Provedoria dos Direitos Humanos e Justiça (PDHJ). The event focused on the PDHJ’s ongoing efforts to protect human rights and promote good governance, highlighting the crucial role of media in these efforts. » more information » google translate (Francais) » google translate (Español) |
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CANADA | Réaction au projet de Règlement modifiant le Règlement sur l’aide aux personnes et aux famillesLe 16 août 2024, le protecteur du citoyen, M. Marc-André Dowd, a transmis une lettre à la ministre responsable de la Solidarité sociale et de l’Action communautaire, Mme Chantal Rouleau. Il y commente le projet de Règlement modifiant le Règlement sur l’aide aux personnes et aux familles. Le but du projet de loi est d’instaurer un supplément à la prestation équivalant à 10 % des revenus de travail qui dépassent le montant permis sans diminution de la prestation. » more information » google translate » google translate (Español) |
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PERÚ | Defensoría del Pueblo inicia supervisión a 79 residencias estudiantiles ubicadas principalmente en regiones amazónicas del paísA raíz de las denuncias por violencia sexual contra niños y adolescentes indígenas awajún, la Defensoría del Pueblo inicia el 19 de agosto de 2024 una supervisión a 79 instituciones educativas públicas que implementan el modelo de servicio educativo de secundaria con residencia estudiantil, las mismas que se ubican mayormente en regiones amazónicas del país. El objetivo de la supervisión será verificar las condiciones de acceso, permanencia y logro de aprendizajes, así como las condiciones en que viven los estudiantes y las medidas que se han adoptado para proteger su integridad. » more information » google translate » google translate (Francais) |
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AUSTRALIA | Ombudsman finds Department of Home Affairs needs to improve refunds process for parent visasAfter receiving complaints about the Department of Home Affairs’ application of refund provisions relating to Visa Application Charges, the Commonwealth Ombudsman, Iain Anderson, has published his investigation report on the matter, ‘Righting Refunds’ on 13 August 2024. » more information » google translate (Francais) » google translate (Español) |
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UK | Parliamentary and Health Service Ombudsman warns of surge in maternity investigationsEngland’s Health Ombudsman has warned that women and babies are being put at risk after a worrying rise in the number of investigations about maternity care. The Parliamentary and Health Service Ombudsman (PHSO) is urging the Government and NHS leaders to learn from the mistakes being made and take action to protect more families from harm. » more information » google translate (Francais) » google translate (Español) |
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ESPAÑA | El Defensor del Pueblo propone limitar la obligación de devolver el Ingreso Mínimo Vital a hogares vulnerablesEl Defensor del Pueblo acaba de iniciar una actuación de oficio que propone limitar, a través de una modificación legal, la obligación de devolver el Ingreso Mínimo Vital a hogares vulnerables cuando quede acreditada la buena fe de los beneficiarios o cuando el error sea atribuible a la Administración. La modificación legal propuesta afectaría también a otras ayudas asistenciales como pensiones no contributivas de invalidez o jubilación, o los subsidios de desempleo de larga duración. » more information » google translate (Francais) » google translate (Español) |
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AUSTRALIA | Ombudsman presents the Forensic Disability Service – second reportThe Queensland Ombudsman’s report, Forensic Disability Service – second report: A review of the implementation of recommendations made in the 2019 Forensic Disability Service report, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament on Tuesday 13 August 2024. » more information » google translate (Francais) » google translate (Español) |
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CANADA | Canada Revenue Agency contact centres hours are now extended after Taxpayers' Ombudsperson's request to give taxpayers equal access across CanadaThe Taxpayers’ Ombudsperson, Mr. François Boileau, made a service improvement request to the Canada Revenue Agency (CRA) in March 2024, asking it to make changes to prevent an issue blocking callers from reaching the CRA during its contact centres’ regular hours of service. » more information » google translate (Francais) » google translate (Español) |
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