Criticism of the Swedish Prison and Probation Service, Mariefred correctional facility, for failure to manage requests from an inmate
Date of article: 04/01/2024
Daily News of: 11/01/2024
Country: Sweden
Author: Seimas Ombudsmen's Office
Article language: en
Date of decision: 2023-11-30
Decision case number: 8064-2022
Decision maker: Ombudsman
An employee failed to manage the requests made by inmates and, among other things, answered inmates on a post-it note without a signature. In the decision, the Parliamentary Ombudsman stresses the importance of carrying out, in every individual case, a thorough assessment of whether a request can be handled on the basis of the Swedish Prison and Probation Service’s service obligations or whether it is a formal matter. Furthermore, the Parliamentary Ombudsman recalls that the Swedish Prison and Probation Service should be generous in permitting conversations between an inmate and a lawyer who is assisting the inmate with a legal matter and that such a conversation can be of an urgent nature.