IOI Ombudsman News 11/2023
Date of article: 22/03/2024
Daily News of: 22/03/2024
Country: WORLD
Author: International Ombudsman Institute
Article language: en
AORC | Reminder: Webinar on "Promoting Human Rights: The Role of Ombudsman Institutions"Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA), for the thought-provoking webinar on "Promoting Human Rights: The Role of Ombudsman Institutions" on Tuesday, 26 March 2024 at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. Please click here to see the invitation. » more information » google translate (Francais) » google translate (Español) |
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SINT MAARTEN | Ombudsman attends IOI Regional Board meeting in Mexico CityThe Ombudsman of Sint Maarten, Ms. Gwendolien Mossel, recently attended the Caribbean and Latin American Regional Board of Directors meeting of the International Ombudsman Institute, which was held from March 11-14, 2024 in Mexico City. Among other, a primary topic was the migratory wave in the region. Kindly clilck here the statement on the mobility crisis in the region and the crisis in Haiti, issued by the Ombuds institutions of the Caribbean & Latin American Region, which is available in all three official IOI languages. » more information » google translate (Francais) » google translate (Español) |
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MÉXICO | CDHCM reconoce en la Carta de Derechos para Mujeres y Personas Gestantes un instrumento que contribuye en la garantía de los derechos sexuales y reproductivosLa Comisión de Derechos Humanos de la Ciudad de México (CDHCM) reconoce en la emisión de la Carta de Derechos para Mujeres y Personas Gestantes por parte de la Secretaría de Salud de la Ciudad de México un avance y oportunidad para favorecer el cumplimiento de obligaciones que forman parte del respeto y garantía del derecho a la salud, así como de los derechos sexuales y reproductivos reconocidos en la Constitución Política de la Ciudad de México. » more information » google translate » google translate (Francais) |
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MALTA | A year in office - Reflections on the first year as the Parliamentary Ombudsman of MaltaKindly click here to read an article by Judge Emeritus Joseph Zammit McKeon, Parliamentary Ombudsman of Malta, reflecting on his first year in office. » more information » google translate (Francais) » google translate (Español) |
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PAPUA NEW GUINEA | Five unlawfully detained juvenile suspects released from police custodyFive juveniles were apprehended and arrested during the state of emergency period and detained by the Police Fox Unit at a Police Station for the alleged theft of copper wires within the vicinity of the buildings that were burnt down during civil unrest that took place on 10 January 2024. When the Ombudsman Commission learnt of the predicament it intervened on 22 January 2024 and commenced preliminary enquiry at the Police Station. » more information » google translate (Francais) » google translate (Español) |
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ESPAÑA | La ‘Asociación por la Defensa de las Pensiones Públicas’ pide una auditoría para saber qué pasó con la “hucha de las pensiones”La adjunta de Igualdad de la Diputación del Común, Beatriz Barrera, se reunió con representantes de la Asociación por la Defensa de las Pensiones Públicas, quienes denuncian que el sistema de pensiones necesita reformas inmediatas para eliminar la brecha de género existente y piden un complemento autonómico a las pensiones hasta llegar al Salario Mínimo Interprofesional (SMI). » more information » google translate » google translate (Francais) |
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BELGIQUE | Valeurs et déontologie des OmbudsmansLundi 19 mars 2024, plusieurs ombudsmans membres de l’IIO - chapitre européen se sont réunis à Bruxelles dans les locaux du Médiateur fédéral, à l’invitation de Marc Bertrand, Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles. A l’ordre du jour, la préparation d’un projet de Guide de valeurs et principes de déontologie pour l’Ombudsman qui sera soumis à l’ensemble des Ombudsmans membres Européens de l’IIO. » more information » google translate » google translate (Español) |
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EU | Ombudsman asks European Commission about artificial intelligence use in decision makingThe Ombudsman has written to the European Commission to ask how it decides on and uses artificial intelligence (AI) in its decision making. The Ombudsman noted that while rapid developments in AI can improve the quality and efficiency of work they pose major challenges when it comes to accuracy, potential bias, explainability, and human oversight. » more information » google translate (Francais) » google translate (Español) |
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AUSTRALIA | New casebook to help public sector agencies to improve decision-makingThe Casebook 2024 of the Queensland Ombudsman highlights a range of outcomes achieved through investigations. This is the fourth issue of the annual casebook series that helps to inform the community about the work the institution does for all Queenslanders. » more information » google translate (Francais) » google translate (Español) |
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CANADA | La Société de l’assurance automobile du Québec : Aucun citoyen ne doit être oubliéUn citoyen porte plainte contre la Société de l’assurance automobile du Québec (SAAQ) qui a oublié d’ajuster son indemnité. L’homme vit avec un handicap majeur depuis un accident de la route. » more information » google translate » google translate (Español) |
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ARGENTINA | La Defensoría objetó el aumento de peajes de Autopistas Urbanas S.AEl subdirector de Transporte y Telecomunicaciones de la Defensoría del Pueblo del la Ciudad Autónoma de Buenos Aires, Javier Altrudi, participó en representación del organismo de la audiencia pública convocada por el Ente Único Regulador de Servicios Públicos porteño para tratar la modificación del cuadro tarifario y el valor del “Pase Diario”. » more information » google translate » google translate (Francais) |
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AUSTRALIA | Victorian Ombudsman says it's time to fix social housing complaint systemNearly two years ago, the Victorian Ombudsman Deborah Glass tabled an extensive report into Victoria’s social housing complaint system. On 15 March 2024, the Social housing complaint handling – progress report was tabled, a follow-up on the 17 recommendations in the 2022 report. It notes advances in some areas, but also identifies a lack of clear action from the Victorian Government on much-needed major reforms. » more information » google translate (Francais) » google translate (Español) |
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HONG KONG, CHINA | Office of The Ombudsman announces results of direct investigation into effectiveness of 1823 in handling complaints and enquiriesOn 7 March 2024, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the effectiveness of the 1823 service in handling complaints and enquiries, and made 13 recommendations for improvement to the Efficiency Office (“EO”). » more information » google translate (Francais) » google translate (Español) |