During the meeting, the Ombudsman provided an overview of the institution’s recent activities, highlighting its commitment to enhancing public administration and its efforts to engage more closely with the people. The Ombudsman stressed the importance of the institution being accessible to the public, which is essential for understanding potential improvements in public administration and providing a voice for those let down by the system.

The discussion also covered the Ombudsman’s relationship with Parliament, underlining the significance of this connection in fulfilling its role effectively. This included what happens with the Ombudsman’s reports when they are tabled in Parliament and the proposal of establishing a special committee of the House to discuss such reports.

Additionally, the Ombudsman briefed the President on the institution’s involvement in international forums, particularly its roles on the Board of the International Ombudsman Institute and as Secretary General and Treasurer of the Association of Mediterranean Ombudsmen. It was announced that, in celebration of the 30th anniversary of the establishment of the Ombudsman institution in Malta, the General Assembly of the Association of Mediterranean Ombudsmen will be held in Malta. This event will gather ombudsmen and human rights defenders from across the Mediterranean basin.

The Ombudsman also presented a copy of the Case Notes 2023 to the President. The Case Notes is an annual publication that comprises a carefully selected compilation of 36 cases that reflect the broad spectrum of public concerns and grievances handled by the Ombudsman and the specialised Commissioners.

The Ombudsman was accompanied by Mr Paul Borg, Director General and Mr Jurgen Cassar, Head of Communications and Research.