IOI Ombudsman News 13/2026
Date of article: 10/04/2026
Daily News of: 14/04/2026
Country: 
WORLD
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Article language: en
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CURAÇAO | Webinar on Ombudsman institution principlesThe Office of the Ombudsman of Curaçao invites you to a webinar dedicated to the Principles on the Protection and Promotion of the Ombudsman Institution (Venice Principles), which will take place on 16 April 2026 (4.00 PM GMT). » more information » más en Español » plus en Francais » google translate (Francais) » google translate (Español) |
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ITALY | III International Ombudsman Conference – Italian Edition: Update on Participation and ProgramThe Office of the Ombudsman of the Lazio Region is pleased to provide an update on the III International Ombudsman Conference – Italian Edition, to be held in Rome at the Chamber of Deputies on 28–29 May 2026. Kindly click here to receive information on the programme and the participants. » more information » más en Español » plus en Francais » google translate (Francais) » google translate (Español) |
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CANADA | New Commissioner of Official Languages of Canada appointedKelly Burke took office as Canada’s eighth Commissioner of Official Languages on March 30, 2026. Recognized for her strategic vision, her ability to engage in dialogue and her commitment to a truly bilingual Canada, Ms. Burke is approaching her new role with a focus on modernizing the language policy framework, strengthening public trust and making official languages a catalyst for unity, equity and vitality for all generations. » more information » plus en Francais » google translate (Francais) » google translate (Español) |
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SOUTH KOREA | Appointment of new ACRC ChairpersonMr. Il Yeon JUNG was appointed by the President as the 10th Chairperson of the ACRC on 4 March this year. » more information » google translate (Francais) » google translate (Español) |
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CANADA | Deputy Ombudsman becomes Acting Ombudsman of OntarioBarbara Finlay has assumed the role of Ombudsman of Ontario (Acting), effective 1 April 2026, pending the Legislative Assembly’s appointment of a permanent Ombudsman. She takes over from Paul Dubé, who completed his second five-year term the previous day. » more information » plus en Francais » google translate (Francais) » google translate (Español) |
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IOI Europe | Regional Quarterly Newsletter: January - March 2026In its quarterly newsletter, the European Region of the International Ombudsman Institute shares its activities for the period of January – March 2026. Kindly click here to access the newsletter. » more information » google translate (Francais) » google translate (Español) |
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FRANCE | La Défenseure des droits publie son rapport annuel pour l’année 2025Chaque année, le Défenseur des droits rend compte de son action dans les cinq missions qui lui sont dévolues : défense des droits et libertés des usagers des services publics, défense et promotion des droits de l'enfant, lutte contre les discriminations et promotion de l'égalité, respect de la déontologie par les professionnels de la sécurité, orientation et protection des lanceurs d'alerte. Le rapport d’activité de l’année 2025 fait le bilan des réclamations instruites par l’institution et des travaux menés dans ces cinq domaines. Il présente, en creux, un état de la société à travers les atteintes au droit constatées dans l’année écoulée. » more information » google translate » google translate (Español) |
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AUSTRALIA | Government agencies unfairly administering financial remediesThe Commonwealth Ombudsman has released a report about its investigation into the use of financial remedies by Australian government agencies. The investigation found instances where the administration of financial remedies for government wrongs was defensive, passive, secretive, inconsistent and untimely. » more information » google translate (Francais) » google translate (Español) |
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ESPAÑA | Informe anual del Ararteko al Parlamento Vasco 2025En 2025 el Ararteko inició un cambio para mejorar su modo de organizar la atención a la ciudadanía, mediante un modelo de atención ciudadana en tres niveles. Este modelo asegura el acompañamiento personalizado y cercano a la ciudadanía que acude al Ararteko y a sus oficinas de atención directa -un acompañamiento siempre necesario, especialmente en contextos de vulnerabilidad y complejidad administrativa-, ofreciendo una respuesta progresiva, coherente y multicanal, adaptada a las particularidades de cada caso, que permite, además, una categorización más precisa de la actividad que desarrolla la institución. » more information » google translate » google translate (Francais) |
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BELGIUM | Citizens need an accessible government specifically tailored to them: Record number of second line complaints at the Flemish Ombudsman ServiceIn 2025, the Flemish Ombudsman Service received 10,158 questions and complaints, with a remarkable increase in the number of second‑line complaints. A growing cohort of citizens ends up at the Flemish Ombuds Service when procedures are too complex, when they struggle with digital public service desks, or when communication from governmental actors is unclear. According to Flemish Ombudsman, Myriam Parys, these signals show that there is still room for improvement for the Flemish Government when it comes to becoming more accessible, transparent, and responsive. That is why she is advocating more than ever for a government that is tailored to the needs of the people. » more information » google translate (Francais) » google translate (Español) |
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ARUBA | The ombudsman calls upon Elmar, SETAR, Web Aruba and Serlimar to introduce a complaints procedureThe Ombudsman of Aruba, Ms. Jurima Bryson LL.M. has published the report “Het Luisterend Oog, In kader brengen van instellingen” (Dutch for “The Listening Eye”) on March 9th, 2026. In this report 564 institutions on Aruba, that fall under the National Ombudsman Ordinance, have been identified. » more information » google translate (Francais) » google translate (Español) |
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PAKISTAN | Capacity Building & Hands-on Training Workshop on “Disposal of Revenue Complaints”Under the direction and guidance of the Honorable Ombudsman, a series of five hands-on training workshops were organized based on her observations on the earlier two webinars. This was aimed at improvement in disposal of Revenue related complaints at regional offices, with a focus on consistency and the correct application of relevant laws. The first capacity-building hands-on training workshop on “Disposal of Revenue Complaints” was held at the Office of the Ombudsman, Punjab, on 24th March 2026 in Lahore. » more information » google translate (Francais) » google translate (Español) |
