IOI Ombudsman News 2/2026

Date of article: 20/01/2026

Daily News of: 20/01/2026

Country:  WORLD

Author:

Article language: en

 


 

ISO 9001 & Quality in Ombudsman Institutions webinar

AORC | Implementing ISO 9001: Strengthening Quality Management and Accountability in Ombudsman Institutions

Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their first high-level capacity-building webinar of 2026 Implementing ISO 9001: Strengthening Quality Management and Accountability in Ombudsman Institutions. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 20 January 2026 at 10 am (GMT+2).



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The III Italian Edition of the International Ombudsman Conference will be held in Rome on 28 and 29 May 2026, at the Italian Parliament

ITALY | Rome to Host the III Italian Edition of the International Ombudsman Conference

The III Italian Edition of the International Ombudsman Conference will be held in Rome on 28 and 29 May 2026, at the Italian Parliament. This Conference represents an event of outstanding international significance, bringing together Ombudsmen, Mediators, experts, academics, and institutional representatives from numerous countries and continents, reaffirming the central role of oversight institutions in protecting fundamental rights and strengthening democratic systems.



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Mr. Chitrunjun Sowambur, appointed as Ombudsperson for Financial Services

MAURITIUS | Appointment of New Ombudsperson for Financial Services

Mr. Chitrunjun Sowambur was appointed as Ombudsperson for Financial Services by the President of the Republic of Mauritius on 9 December 2025 for a four-year term.



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Mikel Mancisidor, el ararteko tomará posesión del cargo de ararteko el próximo 5 de febrero

ESPAÑA | El Parlamento Vasco designa ararteko a Mikel Mancisidor

El 18 de diciembre de 2025, el pleno del Parlamento Vasco designó a Mikel Mancisidor para ocupar el cargo de ararteko (Ombudsman de Euskadi). Sucede en el cargo a Manuel Lezertua, que presentó su renuncia en junio de 2025. El nuevo ararteko tomará posesión del cargo de ararteko el próximo 5 de febrero de 2026.



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LGSCO releases its Annual report and Accounts 2024/2025

UK | Ombudsman publishes Annual Report and Accounts 2024-25

The Local Government and Social Care Ombudsman (LGSCO) has presented its Annual Report and Accounts to parliament for the period April 2024 to March 2025. For the second consecutive year, the Ombudsman saw a 15% increase in the number of new complaints registered.



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Lleida y Tarragona no ofrecen las mismas oportunidades de tratamiento que Barcelona y Girona durante una parte del día y los fines de semana

ESPAÑA | El Síndic abre una actuación de oficio por posible discriminación territorial a pacientes de ictus

El Síndic de Greuges de Cataluña ha abierto una actuación de oficio para conocer la cobertura de la trombectomía mecánica en Cataluña, una de las técnicas más efectivas para reducir las secuelas de pacientes de ictus.

 

 



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UK | Ombudsman’s investigation triggers review of cancer treatment wait times at NHS Trust

The Parliamentary and Health Service Ombudsman (PHSO) recently investigated the care of of a 67-year-old woman who was treated at Broomfield Hospital, run by the Trust, in 2023. Her death has triggered a systemic review of cancer treatment and diagnosis wait times at Mid and South Essex NHS Foundation Trust.



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The Provincial Ombudsman Office helps another 240 citizens by resolving pending financial issues

PAKISTAN | 240 citizens receive pending dues of Rs 230 million after intervention of Honourable Ombudsman Punjab

The Office of the Ombudsman Punjab has achieved another major milestone in resolving pending financial issues of citizens, ensuring the disbursement of Rs 230 million to 240 citizens across the province through effective, timely and proactive intervention.



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El Defensor participa en la 2a reunión de CODES

PANAMÁ | Defensor del Pueblo participa en la segunda reunión de la Comisión para la Evaluación del Desabastecimiento Crítico de Medicamentos

El Defensor del Pueblo, Eduardo Leblanc González, participó en la segunda reunión de la Comisión para la Evaluación del Desabastecimiento Crítico de Medicamentos en el Centro de Operaciones de Emergencias en Salud del Ministerio de Salud, la cual tiene como objetivo fortalecer la estrategia nacional de abastecimiento de medicamentos y garantizar el derecho a la salud de la población.



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The special report is out now

CANADA | While pre-planning was limited, Ombudsperson investigation finds speed of provincial government delivery of social assistance cheques during 2024 postal strike was reasonable

On 17 December 2025, the BC Ombudsperson released a report outlining the results of his office’s investigation into the Ministry of Social Development and Poverty Reduction’s distribution of income and disability assistance cheques during the 2024 Canada Post strike. 



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