IOI Ombudsman News 29/2025

Date of article: 25/07/2025

Daily News of: 25/07/2025

Country:  WORLD

Author: International Ombudsman Institute

Article language: en


 

 

BULGARIA | Velislava Delcheva is the new Ombudsman of the Republic of Bulgaria

With 123 votes in favour, 92 against and 5 abstentions, MPs elected Velislava Delcheva as the new Ombudsman of the Republic of Bulgaria. She was supported by the votes of GERB-SDS, BSP-United Left, ITN, DPS-New Beginning, and four independent MPs.



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PAKISTAN | Office of the Ombudsman Punjab submits Annual Report 2024

The Honourable Ombudsman Punjab formally submitted the Annual Report for the year 2024 to the Governor of Punjab in accordance with constitutional requirements. The report provides a detailed overview of the Office’s performance during 2024, highlighting key complaint trends, notable case resolutions, outreach activities, systemic reforms, and future goals. It reflects the institution’s continuing commitment to delivering accessible, timely, and transparent justice to the people of Punjab.



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BERMUDA | Ombudsman tables Special Report on Marine and Ports

Michael DeSilva, the Ombudsman for Bermuda, has submitted a Special Report to the Speaker of the House of Assembly. The report, entitled "Between a Dock and a Hard Place: An Investigation into Marine and Ports' Failure to Implement a Planning Condition for a Mooring Registration", follows an investigation into a complaint made by the children of a local fisherman who had moored his boat in a cove for over six decades. The report concerns the Department of Marine and Ports Services' failure to implement key recommendations addressing a decades-long administrative error that has left a local fishing family without access to their mooring.



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GREECE | The Greek Ombudsman denounced the suspension of access to asylum following increased mixed flows to Crete

The Greek Ombudsman, Andreas Pottakis, expressed his strong reaction denouncing the three-month suspension of access to asylum for newcomers from North Africa, as it is in direct violation of international and EU law, undermining fundamental principles of the rule of law.



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SOUTH KOREA | ACRC Introduces Generative AI to the e-People System - Initiating Innovation in AI-Based Civil Complaint Services

The Anti-Corruption and Civil Rights Commission launched the pilot generative AI service based on a domestic large language model. It plans to continuously advance its civil complaint services by incorporating AI technology into various civil complaint handling tasks.



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UK | Ombudsman issues guidance on housing allocations for Disabled people

Ombudsman issues guidance on housing allocations for Disabled people
Councils’ housing allocations schemes is the subject of the Local Government and Social Care Ombudsman’s third practical guide for housing officers to help improve services for Disabled people. The latest guide highlights issues Disabled people face when applying to councils’ housing schemes, and the changes local councils can make to improve those services.



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España | La síndica pide que las convocatorias de la Generalitat incorporen un calendario con la previsión de los trámites principales

El Síndic de Greuges de Cataluña lleva años recibiendo quejas de personas que participan en procesos de selección de la Generalitat y en procesos de provisión, como la convocatoria FP/010/2024, relativa al concurso general de méritos y capacidad del cuerpo superior. Aparte de los retrasos en los calendarios, los aspirantes insisten en la falta de información, lo que les genera incertidumbre, desconcierto y un fuerte impacto emocional.



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