IOI Ombudsman News 32/2025

Date of article: 22/08/2025

Daily News of: 25/08/2025

Country:  WORLD

Author: International Ombudsman Institute

Article language: en



 

The Regional meeting of the IOI's APOR region is organised by the Control Yuan

CONTROL YUAN, TAIWAN | The 37th APOR Conference to Be Held in Taipei from 3 to 5 September 2025

The Control Yuan of Taiwan is organizing the 37th Australasian and Pacific Ombudsman Region (APOR) Conference themed “Diverse Practices and Developments in Ombudsperson and Human Rights Work”, scheduled to take place from 3 to 5 September 2025 in Taipei, Taiwan.



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AORC | Reminder: AORC-IOI Webinar on “Gender-Inclusive Policies: A Guide for Ombudsman Offices”

Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar on Gender-Inclusive Policies. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 26 August 2025 at 10 am (GMT+2). Kindly click here for more information on the panelists. During the webinar, simultaneous interpretation into French and Spanish is provided.



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Dr Grant Davies, Tasmania’s Ombudsman and Health Complaints Commissioner

AUSTRALIA | Dr Grant Davies appointed as Tasmania’s Ombudsman and Health Complaints Commissioner

Dr Grant Davies was appointed Tasmania’s Ombudsman and Health Complaints Commissioner in July 2025. He brings over 25 years of experience in public service, with a strong background in complaints resolution and health oversight.



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Representantes de la DPCABA hablan sobre conflictos con la administración pública

ARGENTINA | La Defensoría del Pueblo de Río Cuarto recibió capacitación de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires sobre abordaje de conflictos con la administración pública

En el marco del Proyecto Regional del Instituto Internacional del Ombudsman, la Defensoría del Pueblo de Río Cuarto (Provincia de Córdoba) fue sede de la capacitación “Abordaje de Conflictos con la Administración Pública desde las Defensorías del Pueblo. Promoción de un Diseño Institucional Propio”, dictada por el equipo técnico de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (DPCABA).



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PAKISTAN | Szabist students honoured as brand ambassadors by Mohtasib Sindh

On 23rd July, 2025, a group of SZABIST students were honored with Brand Ambassador Certificates by Mr. Muhammad Sohail Rajput, Hon’ble Ombudsman (Mohtasib) Sindh in a special ceremony held at the Mohtasib Secretariat.



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The annual report and accounts 2024/25 are out now

UK | Complaints to the Public Services Ombudsman for Wales continue to rise

On 14 August 2024, the Ombudsman for Wales published its Annual Report & Accounts for 2024-25, which shows a staggering 43% increase in the number of new complaints received since the year preceding the Covid-19 pandemic.



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The annual report is available as an ebook

INDONESIA | Short version of the Indonesia Ombudsman’s Annual Report 2024 now available as e-book

The book titled "Annual Report Ombudsman RI 2024" provides an overview of the Ombudsman of the Republic of Indonesia’s key achievements and performance throughout 2024 in short version. This annual report’s theme is "Strengthening Oversight, Advancing Maladministration Prevention." 



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NSW Ombudsman 50 Year Anniversary Report is now available

Australia | Fifty Years of the New South Wales Ombudsman 1975–2025

The NSW Ombudsman has published a report capturing the office’s 50 years since establishment – half a century of unwavering commitment to independence, fairness and the public interest in New South Wales. The report written by Dr Lisa Murray, public historian, serves as a testament to the evolving role, impacts and the enduring legacy of the office over time. 



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Report on the activities of the Austrian NPM in 2024 now available in English

AUSTRIA | Annual Report 2024 on the activities of the National Preventive Mechanism

The Austrian National Preventive Mechanism (NPM) published the English version of its Annual Report 2024. In the year under review, the NPM carried out a large number of visits, providing a good picture of the human rights situation in Austria.



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Hay que reforzar la prevención y la coordinación en la lucha contra los incendios forestales

ESPAÑA | El Defensor del Pueblo recuerda a las administraciones que deben reforzar la prevención y la coordinación en la lucha contra los incendios

En 2022 se dirigió a todas las CCAA, las dos ciudades autónomas, diputaciones forales y a la Secretaría de Estado de Medio Ambiente para instarles, a través de un recordatorio de deberes legales, a favorecer la gestión forestal sostenible, la resiliencia de los montes frente al fuego, la correcta ordenación de los usos del suelo y la intensificación de la coordinación administrativa. El Defensor del Pueblo seguirá supervisando el cumplimiento de los deberes legales en virtud de sus atribuciones recogidas en la Ley Orgánica 3/1981 que regula la institución.



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Direct investigation results on air-conditioner dripping in public housing estates announced

HONG KONG, CHINA | Ombudsman announces results of direct investigation operation into Housing Department’s handling of air-conditioner dripping in public housing estates

On 7 August 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Housing Department (“HD”)’s handling of air-conditioner dripping in public housing estates, with 15 major recommendations for improvement made to HD.



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Representates de la PPN y la Defensoría del Pueblo de Colombia

ARGENTINA | Argentina y Colombia fortalecen la protección de derechos humanos en cárceles tras intercambio bilateral

La Procuración Penitenciaria de la Nación y la Defensoría del Pueblo de Colombia culminaron con éxito un programa de intercambio técnico que durante cinco días reunió a especialistas en derechos humanos de personas privadas de la libertad de ambos países.



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CANADA | Five-year review of BC’s whistleblower law: Ombudsperson proposes targeted amendments

On 19 August 2025, BC Ombudsperson Jay Chalke released four reports to support the Legislative Assembly’s mandatory five-year review of the Public Interest Disclosure Act (PIDA). The reports give legislators real case examples, lessons learned, and proposed amendments to strengthen the Act, based on the Ombudsperson’s experience investigating disclosures of public wrongdoing.



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SOUTH KOREA | "No Borders in Preventing Corruption” - ACRC and APEC Sought Anti-Corruption Cooperation

From July 30 to August 1, the ACRC hosted the 41st APEC Anti-Corruption and Transparency Experts’ Working Group Meeting and the APEC High-Level Dialogue on Anti-Corruption Cooperation over three days.



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