IOI Ombudsman News 45/2025
Date of article: 24/11/2025
Daily News of: 24/11/2025
Country: 
WORLD
Author: International Ombudsman Institute
Article language: en
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AORC | Save the date for the webinar on “Understanding Human Rights Frameworks: Integrating International Standards into Ombudsman Practice”Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar "Understanding Human Rights Frameworks: Integrating International Standards into Ombudsman Practice". This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 10 December 2025 at 10 am (GMT+2). » more information » más en Español » plus en Francais » google translate (Francais) » google translate (Español) |
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PAKISTAN | Ombudsman Punjab strengthens capacity building through international training session in collaboration with Federal Ombudsman of BelgiumThe Office of the Ombudsman Punjab conducted a virtual training session in collaboration with the Federal Ombudsman Institution of Belgium on 5th November 2025, aimed at facilitating its officers and staff with international best practices, complaint-handling methods, and operational procedures adopted in Belgium. » more information » google translate (Francais) » google translate (Español) |
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CANADA | Fairness under pressure: BC Ombudsperson highlights rising complexity and urgency in complaints about public serviceThe BC Ombudsperson says people in British Columbia are facing a growing mix of pressures when trying to access fair public services. Services are becoming more complex to navigate. Public sector budgets are tightening. And increasingly, decisions are being shaped by AI or automated decision making. In his 2024/25 Annual Report, released on 18 November 2025, Ombudsperson Jay Chalke says many of the matters reaching his office are now crisis-driven, and points to cases where people were left without essential supports until his office intervened. » more information » google translate (Francais) » google translate (Español) |
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CANADA | Patient Ombudsman releases annual report 2024/25Ontario’s Patient Ombudsman has released its annual report for 2024/25, which details how complaints can be a rich source of insight for health care providers, organizations and the health system at large to improve Ontarians’ health care experiences. » more information » plus en Francais » google translate (Francais) » google translate (Español) |
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BRAZIL | DPU delivers international documents to the COP30 presidencyIn a symbolic moment held in the Blue Zone at COP30, the Federal Public Defenders' Office, represented by Federal Public Defender-General Leonardo Magalhães, officially delivered two international documents to the Presidency of the United Nations Climate Change Conference. The documents delivered – the DPU Declaration on the Need for a Comprehensive Anti-Discrimination Law in Brazil and the RINDHCA-DPU Declaration of Principles on Human Rights and Climate Action – synthesize a joint effort of international and regional cooperation aimed at strengthening the integration between human rights and climate policies. » more information » google translate (Francais) » google translate (Español) |
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AUSTRALIA | NSW Ombudsman tables the Reviewable Child Deaths in NSW 2022 and 2023 Biennial Report to ParliamentOn 17 November 2025, the NSW Ombudsman tabled the Reviewable Child Deaths in NSW 2022 and 2023 Biennial Report to Parliament. This report concerns the reviewable deaths of children in NSW during 2022 and 2023, and the institution's work and activities in relation to reviewable deaths since its last such report in November 2023. » more information » google translate (Francais) » google translate (Español) |
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ESPAÑA | Ángel Gabilondo comparece ante la Comisión Mixta Congreso-Senado de Relaciones con el Defensor del PuebloEl 17 de noviembre de 2025, el Defensor del Pueblo, Ángel Gabilondo, explicó ante la Comisión Mixta de Relaciones con el Defensor del Pueblo del Congreso de los Diputados y del Senado por qué había presentado un recurso de inconstitucionalidad que afecta al estatus de protección del lobo. » more information » google translate » google translate (Francais) |
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AUSTRALIA | Investigation Report: Weaponising Child Support: when the system fails familiesAn investigation by the Commonwealth Ombudsman, released in June 2025, found the Government agency, Services Australia, is not doing enough to identify and respond to financial abuse through the Child Support program. This financial abuse is commonly referred to as 'the weaponisation of Child Support'. » more information » google translate (Francais) » google translate (Español) |
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ESPAÑA | La Síndica de Greuges de Cataluña ha detectado reclamaciones de pagos indebidos también en las ayudas para familias vulnerables con niños a cargoDesde 2020, la institución del Síndic de Greuges ha recibido numerosas quejas de familias vulnerables con hijos a cargo a las que la Administración reclama pagos indebidos de las ayudas que percibían en el marco del compromiso socioeducativo (COSE). El COSE es un instrumento dirigido a las familias que elaboran los servicios de atención a la infancia cuando detectan una situación de riesgo que afecta a un niño, e incluye una ayuda económica destinada a atender dichas situaciones de riesgo. Las reclamaciones de pagos indebidos son consecuencia de las deudas acumuladas por el cálculo erróneo de la prestación por parte de la Administración. » more information » google translate » google translate (Francais) |
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