Local Government & Social Care Ombudsman - Care Provider Bulletin Relaunched

Date of article: 11/04/2025

Daily News of: 16/04/2025

Country: United Kingdom - England

Author: Local Government Ombudsmen for England

Article language: en

Ombudsman relaunches care provider bulletin

Relaunch of Ombudsman's care provider bulletin

Click the link to confirm your subscription

You previously subscribed to receive our regular care provider bulletin. We will be relaunching the bulletin next month. If you want to continue receiving this please click on the link below to confirm.

The new bulletin will be sent out every two months and will include important learning from our casework as well as news, guidance and other updates from the Ombudsman.

Click here to confirm your subscription

Free training video launched

Have you seen our video explaining what to do when someone complains?

This short video explains to front line staff, such as care workers what they should do when someone raises a concern. The video is free for organisations to use in their internal training and induction programmes.

You can find the video on our website. If you confirm your subscription to the bulletin you will find a link to the video and other free resources to support your organisation to deal with complaints.