From Office of the Ombudsman 

Published on 5 March 2025

Last updated on 5 March 2025

A member of our Complaints Team will be in Loughrea Family and Community Resource Centre on Thursday 27 March. This is a once-off event open to the public, and we will be available to take complaints about public bodies and provide advice on dealing with any complaint about a public service.

These include:

• government departments

• local authorities

• the Health Service Executive (HSE)

• agencies, such as charities and voluntary bodies, that deliver health and social services on behalf of the HSE

• public hospitals

• publicly funded third-level education bodies

• public and private nursing homes

Before complaining to the Ombudsman:

• You must have tried to resolve your complaint with the body before contacting us.

How to complain to a public service provider

• Please bring any information with you to support your complaint such as letters, forms, or reference numbers

• The Ombudsman cannot take complaints about consumer matters, financial products, private pensions or An Garda Síochána.

Ombudsman Complaint Clinic

Thursday 27 March 2025 (10am-1pm and 2pm-4pm)

Loughrea Family and Community Resource Centre

Pigott's Street Loughrea

H62 PV02 Co Galway