During March, our SWF team

• responded to 58 enquiries
• made 47 decisions
  • 12 community care grants
  • 35 crisis grants
• upheld 4 (33%) of community care grants and 6 (17%) of crisis grants
• signposted an additional 38 applicants to other sources of assistance. 87% of these were calling us instead of their local council in error and the remaining 13% noted accessibility issues as their council had no freephone number
• received 16 enquiries from local councils seeking advice on the guidance

Stakeholder engagement 

Our new Scottish Welfare Fund information video is live! This animation explains what support the SWF can offer and gives an overview of the application and review process.