Ombudsman Kräuter presented the tasks, structure and functioning of the Austrian Ombudsman Board and the "International Ombudsman Institute". Ombudsman Lee thereafter gave a short insight into how the institution of the DAPA Ombudsman functions and which cases fall under the competency of his office, the main area of work for the DAPA Ombudsman being claims where corruption is suspected between arm producers and employees of the DAPA.

Although the Austrian Ombudsman Board does not deal with such cases of corruption, a lively exchange took place between the two institutions.