We laid three investigation reports about the NHS and 97 decision summaries before the Scottish Parliament today.

Download the Ombudsman's overview (102KB) or read it online (link is external).

Spaces are still available for the first ever SPSO Conference on Thursday 8 October 2015. Further information, including keynote speakers, workshop details and how to book your place, is available on the Valuing Complaints website (link is external).

Media enquiries can be made by email or by calling 0131 240 2974.