The Parliamentary Ombudsman, Mr Anthony C. Mifsud, presented the Office of the Ombudsman’s Annual Report for 2015 to the President of the House of Representatives, the Hon. Anglu Farrugia.

For the Office of the Ombudsman, 2015 in many ways was a momentous year. It was the 20^th Anniversary of the institution and the year in which major structural works to provide new, modern offices were completed.

As expected, for the second consecutive year, the Office of the Ombudsman experienced an increase in the complaints received. In 2015, the Office of the Ombudsman handled 611 cases, an overall increase of 13.5% over 2014. This follows a 9% increase in complaints in 2014. This can be attributed to a number of outreach initiatives carried out during the year under review.

The 2015 Annual Report also highlights the initiatives taken by the Parliamentary Ombudsman and the Commissioners in their role as defenders of the citizens’ rights.

Copies of the Annual Report 2015 are available from the Office of the Ombudsman.

Click here to download the Annual Report 2015