IOI Ombudsman News 49/2020

Date of article: 18/12/2020

Daily News of: 18/12/2020

Country:  WORLD

Author: International Ombudsman Institute

Article language: en

WORLD | United Nations recognises importance of independent Ombudsman

Ombudsman, and President of the International Ombudsman Institute (IOI), Peter Tyndall has warmly welcomed the United Nations resolution on the Ombudsman institution, which was adopted by the UN General Assembly on 16 December 2020.



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Ombudsman's report on tower lockdown

AUSTRALIA | Victorian Ombudsman finds tower lockdown breached human rights

The timing of the lockdown of North Melbourne and Flemington public housing towers on July 4 was not based on direct health advice and violated Victorian human rights laws, an investigation by the Victorian Ombudsman has found. 



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FRANCE | Protéger les droits fondamentaux à l’ère de l’intelligence artificielle

Ce lundi 14 décembre, George Pau-Langevin, adjointe à la Défenseure des droits chargée de la lutte contre les discriminations et de la promotion de l’égalité a participé à la conférence en ligne « L’IA au sein de l’Union Européenne :  Protéger les droits fondamentaux à l’ère de l’intelligence artificielle », organisée par l’Agence des droits fondamentaux de l’Union européenne (FRA) et la Présidence Allemande du Conseil de l’Europe.



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Complaint Handling Guide

CANADA | Ombudsperson calling on public sector organizations to strengthen complaint handling systems during pandemic

As the COVID-19 pandemic continues, the BC Ombudsperson is releasing a new best practice report today aimed at helping public sector organizations deal with complaints fairly, efficiently and effectively.



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NEW ZEALAND | Chief Ombudsman says Auckland Prison has to change

New Zealand Chief Ombudsman Peter Boshier says Auckland Prison’s culture remains one of containment rather than rehabilitation despite promised changes. Ombudsman Boshier today released the report of his first unannounced inspection of New Zealand’s only maximum security prison.



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Covid-19 and Human Rights

CYPRUS | NPM visits reception and accommodation centre in Kokkinotrimithia

The Commissioner for Administration and the Protection of Human Rights (Ombudsman), published a report regarding a visit to the Reception and Accommodation Center in Kokkinotrimithia on 4 December 2020, which was made within the framework of her jurisdiction as National Human Rights Institution (NHRI) and National Preventive Mechanism (NPM).



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AMÉRICA LATINA | XI Asamblea y seminario virtual “Hermanas Mirabal”

Entre los días 26 y 28 de noviembre del corriente año, se llevó a cabo de modo virtual, la XIᵃ Asamblea General del Instituto Latinoamericano del Ombudsman – Defensorías del Pueblo (ILO) “Hermanas Mirabal” y el seminario “Derechos humanos en el marco de situaciones de excepción.



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EUROPE | EU Ombudsman asks Commission to improve approval process for substances in pesticides

The Ombudsman has made three suggestions to the European Commission to improve the process of approving “active substances” – the components in pesticides that act against specific pests or plant diseases – for use in pesticides. The Ombudsman asked the Commission to approve active substances only for uses that have been confirmed as safe by the European Food Safety Authority (EFSA); to publish an explanation of its approvals of active substances in language easily understandable to the public; and to use the confirmatory data procedure with particular restraint.



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Ombudsman Winnie Chiu presents reports

CHINA | Ombudsman Hong Kong announces reports on two direct investigations

The Ombudsman, Ms Winnie Chiu, held a press conference on 17 December 2020 to announce the results of two direct investigations, namely "Effectiveness of Joint Office for Investigation of Water Seepage Complaints in Handling Water Seepage Reports" and "Arrangements for Production, Distribution, Stocktaking and Use of CSI Masks".



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Ombudsman Syed Jamal Ud Din Shah

PAKISTAN | New Provincial Ombudsman takes post for Khyber Pakhtunkhwa Peshawar

Syed Jamal Ud Din Shah, has taken over charge of the post of Provincial Ombudsman of Khyber Pakhtunkhwa, Pakistan. He follows Aqal Badshah Khattak, whose term of office ended earlier this year.



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Rapport annuel 2019-2020

CANADA | La Commissaire recommande que chaque ministère dépose un plan pour l’amélioration des services en français

La Commissaire aux services en français de l’Ontario, Kelly Burke, recommande à la province d’apporter des améliorations à la planification de l’offre de services en français. Elle recommande à chaque ministère de produire des plans de services en français.



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Waka Tangata APOR E-News

APOR | Waka Tangata – Issue 6 of the APOR E-news now available

The Waka Tangata APOR E-News includes news and views from integrity organisations in the Pacific and Australasian Region. Issue 6 of the Waka Tangata APOR E-news is now available online.



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Ombudsman presents Annual Report 2019-2020

BAHRAIN | Ombudsman office published Annual Report 2019-2020

It is with pleasure that the Ombudsman Office announces the publication of its independent seventh Annual Report 2019/2020. This year the Ombudsman received a total of 890 grievances of which 207 were complaints and 683 were assistance requests.



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OVO Annual Report 2019-2020

CANADA | Office of the Veterans Ombudsman 2019-2020 Annual Report tabled

The Office of the Veterans Ombudsman (OVO) 2019-2020 Annual Report was tabled on 9 December 2020 in the House of Commons by the Honourable Lawrence MacAulay, Minister of Veterans Affairs and Associate Minister of National Defence. It provides an overview of the OVO’s activities from 1 April 2019 to 31 March 2020.



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