We launched a public consultation on our proposals for new complaints handling standards for public bodies in Northern Ireland on 10 June 2021.  The consultation period was due to run for a 12 week period and end on 2 September 2021.

To enable the maximum participation and response we have now extended the deadline until 30 September 2021.

If you have any queries regarding the consultation document please do not hesitate to contact Joanne Matthews at joanne.matthews@nipso.org.uk