The Deputy-Ombudsman Maija Sakslin issued a reprimand to the Joint Authority for Health Care and Social Services in Kymenlaakso (Kymsote) which has acted unlawfully in neglecting the proper organisation of child welfare supervisor services.

The Deputy-Ombudsman also proposed recompense for one complainant. A long waiting time to meet with the child welfare officer thus caused the family financial losses since the child had been left without confirmed child maintenance and entitlement to maintenance support.