Our Own Initiative report into how the Department for Communities (the Department) administer Personal Independence Payment placed a requirement on the Department to provide us with an Action Plan, outlining how it intends to address and implement our 33 recommendations.

An Action Plan and supporting evidence was provided to NIPSO at the end of December. The Own Initiative team is now in the process of reviewing the provided information and will continue to liaise with the Department in the coming months. NIPSO intends to report on the action taken by the Department in Summer 2022.