In 2021, the Parliamentary Ombudsman received a record 7,732 complaints. This is around 700 complaints more than in 2020 (7,059), which was also a record year for complaints. The amount of complaints has increased with more than 38% during the last three years.
 

Case numbers rose in nearly all administrative branches. The largest number of complaints concerned health care (1,322), social welfare (1,142) and the police (922). The strongest growth was observed in complaints related to health care. In 2021, 1,322 complaints related to the health care administrative branch were received, compared to 802 the previous year. This means a growth of almost 65%.
 

The Ombudsman also issued 155 statements, which is again a record number. The Ombudsman also took 67 own initiatives.