(AOMF) Lettre d'information juillet 2026
Date of article: 08/07/2026
Daily News of: 16/07/2026
Country:
WORLD
Author:
Article language: fr
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Date of article: 08/07/2026
Daily News of: 16/07/2026
Country:
WORLD
Author:
Article language: fr
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Date of article: 07/07/2026
Daily News of: 07/07/2026
Country:
WORLD
Author: International Ombudsman Institute
Article language: en
AORC | Webinar on Protecting Whistleblowers: Safeguarding Integrity and Preventing RetaliationJoin the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their upcoming webinar on whistleblower protection. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 7 July 2026 at 10am (GMT+2). Kindly click here to read the invitation and register for the event. » more information » google translate (Francais) » google translate (Español) |
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IOI EUROPE | Regional Quarterly Newsletter: April - June 2026In its quarterly newsletter, the European Region of the International Ombudsman Institute shares its activities for the period of April – June 2026. » more information » google translate (Francais) » google translate (Español) |
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APOR | June 2026 Issue of Waka Tangata APOR E-News now availableThe Waka Tangata APOR E-News includes news and views from integrity organisations in the Australasia and Pacific Region. The June 2026 Issue number 17 of the Waka Tangata APOR E-News is now available.
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REPÚBLICA DOMINICANA | Defensor Estudiantil: una estrategia innovadora para fortalecer la ciudadanía democrática y el liderazgo juvenil desde las escuelasEl Defensor del Pueblo de la República Dominicana presenta una iniciativa para promover la educación en derechos humanos, la participación estudiantil y la construcción de comunidades educativas inclusivas. Este proyecto contó con el apoyo del Programa de Subvenciones Regionales del IIO. » more information » google translate » google translate (Francais) |
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EUROPE | Good Administration Award goes to Europol for project to help online safety for young peopleEuropol has won the 2026 European Ombudsman Award for Good Administration for a game designed to help children learn how to be safe online. By encouraging players to deal with different types of cybercrime such as fraud, identity theft, and online grooming, the ‘Cyber Defenders’ game on Roblox aims to increase young people's digital resilience. » more information » google translate (Francais) » google translate (Español) |
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ISRAEL | Israel Ombudsman Office integrates advanced AI workspace into daily operationsThe State Comptroller and Ombudsman of Israel, Matanyahu Englman, has launched a comprehensive strategic initiative to integrate Gemini Enterprise across the office, establishing the institution as a technological pioneer while balancing innovation with professional responsibility. » more information » google translate (Francais) » google translate (Español) |
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DENMARK | 2025 Annual Report available in English – including the new Ombudsman’s visions for the institutionOne of the Ombudsman institution’s most important tasks is to be present and accessible to the most vulnerable citizens in society – those that for various reasons have difficulty taking care of their own interests. This is what the new Parliamentary Ombudsman, Christian Britten Lundblad, writes in the preface of his Annual Report, which has just been published in English – the first in his period in office. » more information » google translate (Francais) » google translate (Español) |
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CONTROL YUAN, TAIWAN | The Control Yuan Publishes 2025 Annual ReportThe 2025 Control Yuan Annual Report has been published recently. The Annual Report highlights the CY’s major achievements in exercising its powers and summarizes six investigation case studies under three main themes: Rectifying Civil Service Conduct, Protecting the Rights and Interests of Vulnerable Groups, and Advancing Human Rights Values. The Annual Report is published in English and Spanish, and electronic versions are available on the CY (English and Spanish) official website. » more information » google translate (Francais) » google translate (Español) |
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MALTA | Parliamentary Ombudsman presents Annual Report 2025 to the Speaker of the HouseThe Parliamentary Ombudsman, Judge Joseph Zammit McKeon, presented the statutory Annual Report for 2025 of the Office of the Ombudsman to the Speaker of the House of Representatives, the Hon. Anġlu Farrugia. The report provides a comprehensive overview of the work carried out by the Office during the year, including its performance in the investigation of complaints, its engagement with the public, and its initiatives to promote fairness, accountability and good governance in public administration. » more information » google translate (Francais) » google translate (Español) |
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ESPAÑA | El Defensor del Pueblo actualiza su guía sobre el uso de las contenciones mecánicas y amplía su aplicación al ámbito sanitarioEl Defensor del Pueblo ha registrado en las Cortes Generales el documento Buenas prácticas en las contenciones mecánicas, una guía orientada a homogeneizar prácticas y reforzar las garantías en todos los ámbitos en los que estas medidas de contención pudieran ser utilizadas. La nueva edición tiene como objetivo la reducción progresiva de este tipo de recurso como medio coercitivo. » more information » google translate » google translate (Francais) |
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ESPAñA | El Defensor del Pueblo de Navarra afirma que “la integración es el reto más urgente para la sociedad navarra en el corto y medio plazo”El Defensor del Pueblo de Navarra-Nafarroako Arartekoa, Patxi Vera, ha situado la integración y la convivencia como uno de los “principales retos” de la Comunidad foral durante su comparecencia ante la Comisión de Régimen Foral del Parlamento de Navarra, donde ha presentado el Informe Anual 2025 de la institución. » more information » google translate » google translate (Francais) |
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AUSTRALIA | Opportunity to strengthen impact of the NSW Aboriginal Procurement PolicyThe NSW Ombudsman has released a report detailing its assessment of the implementation of the NSW Aboriginal Procurement Policy (APP) since its commencement in January 2021. » more information » google translate (Francais) » google translate (Español) |
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HONG KONG, CHINA | Ombudsman announces results of four direct investigation operationsThe Ombudsman, Mr Jack Chan, on 29 June 2026 announced the completion of four direct investigation operations, which examine the Government’s determination of slope maintenance responsibility and risk management of private slopes, the management of countryside facilities, the arrangements for counter services at the Licensing Offices of the Transport Department (“TD”), and combating unlawful occupation of government land. A total of 127 improvement recommendations were made. » more information » google translate (Francais) » google translate (Español) |
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PAKISTAN | Rs. 51.1 million Pending Dues cleared on Ombudsman Punjab’s ordersThe Office of the Ombudsman Punjab achieved another milestone by ensuring the payment of over Rs 51.1 million in pending dues to 28 citizens across the province, reflecting its commitment to prompt and effective grievance redressal. » more information » google translate (Francais) » google translate (Español) |
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Date of article: 03/07/2026
Daily News of: 03/07/2026
Country:
WORLD
Author:
Article language: en
AORC | Webinar on Protecting Whistleblowers: Safeguarding Integrity and Preventing RetaliationJoin the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their upcoming webinar on whistleblower protection. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 7 July 2026 at 10am (GMT+2). Kindly click here to read the invitation and register for the event. » more information » google translate (Francais) » google translate (Español) |
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IOI EUROPE | Regional Quarterly Newsletter: April - June 2026In its quarterly newsletter, the European Region of the International Ombudsman Institute shares its activities for the period of April – June 2026. » more information » google translate (Francais) » google translate (Español) |
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APOR | June 2026 Issue of Waka Tangata APOR E-News now availableThe Waka Tangata APOR E-News includes news and views from integrity organisations in the Australasia and Pacific Region. The June 2026 Issue number 17 of the Waka Tangata APOR E-News is now available.
» more information » google translate (Francais) » google translate (Español) |
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REPÚBLICA DOMINICANA | Defensor Estudiantil: una estrategia innovadora para fortalecer la ciudadanía democrática y el liderazgo juvenil desde las escuelasEl Defensor del Pueblo de la República Dominicana presenta una iniciativa para promover la educación en derechos humanos, la participación estudiantil y la construcción de comunidades educativas inclusivas. Este proyecto contó con el apoyo del Programa de Subvenciones Regionales del IIO. » more information » google translate » google translate (Francais) |
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EUROPE | Good Administration Award goes to Europol for project to help online safety for young peopleEuropol has won the 2026 European Ombudsman Award for Good Administration for a game designed to help children learn how to be safe online. By encouraging players to deal with different types of cybercrime such as fraud, identity theft, and online grooming, the ‘Cyber Defenders’ game on Roblox aims to increase young people's digital resilience. » more information » google translate (Francais) » google translate (Español) |
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ISRAEL | Israel Ombudsman Office integrates advanced AI workspace into daily operationsThe State Comptroller and Ombudsman of Israel, Matanyahu Englman, has launched a comprehensive strategic initiative to integrate Gemini Enterprise across the office, establishing the institution as a technological pioneer while balancing innovation with professional responsibility. » more information » google translate (Francais) » google translate (Español) |
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DENMARK | 2025 Annual Report available in English – including the new Ombudsman’s visions for the institutionOne of the Ombudsman institution’s most important tasks is to be present and accessible to the most vulnerable citizens in society – those that for various reasons have difficulty taking care of their own interests. This is what the new Parliamentary Ombudsman, Christian Britten Lundblad, writes in the preface of his Annual Report, which has just been published in English – the first in his period in office. » more information » google translate (Francais) » google translate (Español) |
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CONTROL YUAN, TAIWAN | The Control Yuan Publishes 2025 Annual ReportThe 2025 Control Yuan Annual Report has been published recently. The Annual Report highlights the CY’s major achievements in exercising its powers and summarizes six investigation case studies under three main themes: Rectifying Civil Service Conduct, Protecting the Rights and Interests of Vulnerable Groups, and Advancing Human Rights Values. The Annual Report is published in English and Spanish, and electronic versions are available on the CY (English and Spanish) official website. » more information » google translate (Francais) » google translate (Español) |
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MALTA | Parliamentary Ombudsman presents Annual Report 2025 to the Speaker of the HouseThe Parliamentary Ombudsman, Judge Joseph Zammit McKeon, presented the statutory Annual Report for 2025 of the Office of the Ombudsman to the Speaker of the House of Representatives, the Hon. Anġlu Farrugia. The report provides a comprehensive overview of the work carried out by the Office during the year, including its performance in the investigation of complaints, its engagement with the public, and its initiatives to promote fairness, accountability and good governance in public administration. » more information » google translate (Francais) » google translate (Español) |
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ESPAÑA | El Defensor del Pueblo actualiza su guía sobre el uso de las contenciones mecánicas y amplía su aplicación al ámbito sanitarioEl Defensor del Pueblo ha registrado en las Cortes Generales el documento Buenas prácticas en las contenciones mecánicas, una guía orientada a homogeneizar prácticas y reforzar las garantías en todos los ámbitos en los que estas medidas de contención pudieran ser utilizadas. La nueva edición tiene como objetivo la reducción progresiva de este tipo de recurso como medio coercitivo. » more information » google translate » google translate (Francais) |
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ESPAñA | El Defensor del Pueblo de Navarra afirma que “la integración es el reto más urgente para la sociedad navarra en el corto y medio plazo”El Defensor del Pueblo de Navarra-Nafarroako Arartekoa, Patxi Vera, ha situado la integración y la convivencia como uno de los “principales retos” de la Comunidad foral durante su comparecencia ante la Comisión de Régimen Foral del Parlamento de Navarra, donde ha presentado el Informe Anual 2025 de la institución. » more information » google translate » google translate (Francais) |
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AUSTRALIA | Opportunity to strengthen impact of the NSW Aboriginal Procurement PolicyThe NSW Ombudsman has released a report detailing its assessment of the implementation of the NSW Aboriginal Procurement Policy (APP) since its commencement in January 2021. » more information » google translate (Francais) » google translate (Español) |
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HONG KONG, CHINA | Ombudsman announces results of four direct investigation operationsThe Ombudsman, Mr Jack Chan, on 29 June 2026 announced the completion of four direct investigation operations, which examine the Government’s determination of slope maintenance responsibility and risk management of private slopes, the management of countryside facilities, the arrangements for counter services at the Licensing Offices of the Transport Department (“TD”), and combating unlawful occupation of government land. A total of 127 improvement recommendations were made. » more information » google translate (Francais) » google translate (Español) |
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PAKISTAN | Rs. 51.1 million Pending Dues cleared on Ombudsman Punjab’s ordersThe Office of the Ombudsman Punjab achieved another milestone by ensuring the payment of over Rs 51.1 million in pending dues to 28 citizens across the province, reflecting its commitment to prompt and effective grievance redressal. » more information » google translate (Francais) » google translate (Español) |
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Date of article: 26/06/2026
Daily News of: 26/06/2026
Country:
WORLD
Author: International Ombudsman Institute
Article language: en
PAKISTAN | IOI's 1st Vice-President participates in the Full Members Meeting of the Southeast Asian Ombudsman Forum in ManilaMs. Ayesha Hamid, Ombudsman Punjab/First Vice President of the International Ombudsman Institute (IOI) and Asian Regional Director and her team attended the 2026 SEAOF Full Members Meeting in Manila, Philippines from June 16-18, 2026. » more information » google translate (Francais) » google translate (Español) |
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CANADA | 35,000+ Ontarians sought help with more services than ever from Ontario’s OmbudsmanThe Office’s 2025-2026 Annual Report, released on 25 June 2026, highlights the results it achieved in handling 35,023 complaints and inquiries across all areas of its jurisdiction. » more information » plus en Francais » google translate (Francais) » google translate (Español) |
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AUSTRIA | Austrian NPM publishes Annual Report 2025The Austrian National Preventive Mechanism (NPM) published the English version of its Annual Report 2025. In the year under review, the NPM carried out 423 visits, which provides an insight into the human rights situation in Austria. In addition to positive observations, numerous deficits were identified again in 2025. » more information » google translate (Francais) » google translate (Español) |
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Hong Kong, China | Hong Kong International Ombudsman Academy hosts first webinar to foster international exchangesThe Hong Kong International Ombudsman Academy under the Office of the Ombudsman held its first international webinar on 24 June 2026 under the theme "From Grievance to Governance: Ombudsmanship as Pillars of the Global Community". The webinar opened with a speech by the Ombudsman of Hong Kong, China, Mr Jack Chan, and featured the Chief Ombudsman of Thailand, Mr Songsak Saicheua, and the Provincial Ombudsman for the Province of Sindh, Pakistan, Mr Muhammad Sohail Rajput, as keynote speakers. » more information » google translate (Francais) » google translate (Español) |
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AORC | Webinar on Evidence-Based Capacity BuildingJoin the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar "Evidence-Based Capacity Building: Strengthening African Ombudsman Practice Through Data, Learning and Institutional Innovation". This webinar, organized in collaboration with the Office of the Ombudsman Punjab, Pakistan, will take place on Tuesday, 30 June 2026 at 10 am (GMT+2). » more information » google translate (Francais) » google translate (Español) |
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DENMARK | The Ombudsman starts investigations after monitoring visits in GreenlandIn 2025, the Ombudsman visited detention facilities and correctional institutions in Greenland. After the monitoring visits, the Ombudsman gives a number of recommendations to the Prison and Probation Service in Greenland and to Greenland Police. He also starts follow-up investigations of several matters. » more information » google translate (Francais) » google translate (Español) |
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EUROPE | Urgent decision-making procedures need further monitoring, says OmbudswomanEuropean Ombudswoman Teresa Anjinho has concluded that the European Commission’s response to her findings related to the preparation of urgent legislative proposals is overall constructive, but remains too general to allow her to determine whether future urgent law-making will be sufficiently transparent, evidence-based, and inclusive. The Ombudswoman will therefore continue to monitor the situation through future complaints. » more information » google translate (Francais) » google translate (Español) |
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ARUBA | Children’s rights first: Ombudsman calls for a child-friendly approach to the publication of exam resultsThe Ombudsman of Aruba, Ms. Jurima Bryson, LL.M., has sent a letter of concern to the Minister of Education and Sports, Gerlien Croes LL.M. regarding the manner in which examination results in secondary education are publicly announced in Aruba. » more information » google translate (Francais) » google translate (Español) |
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PAKISTAN | FOSPAH Quarterly Newsletter Q1/2026 is now availableThe Federal Ombudsperson Secretariat for Protection Against Harassment (FOSPAH) issued their Quarterly Newsletter for the 1st Quarter 2026. Kindly click here to read the institution’s highlights from January to March 2026. » more information » google translate (Francais) » google translate (Español) |
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España | El Defensor del Pueblo solicita al Ayuntamiento de Madrid información sobre la retirada de enseres a personas sin hogarEl Defensor del Pueblo, Ángel Gabilondo, acaba de solicitar al Ayuntamiento de Madrid información sobre los protocolos de actuación seguidos para proceder a la retirada de enseres a personas sin hogar, y si previamente se avisan tanto a las personas afectadas como a los equipos de calle que trabajan con ellas. » more information » google translate » google translate (Francais) |
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CANADA | No clear decision-maker, no data, no consultation: Ombudsman finds flaws in how the TTC decided not to refund discontinued faresToronto Ombudsman Kwame Addo found that the Toronto Transit Commission (TTC) did not follow a clear, fair and transparent approach when it decided not to offer refunds or exchanges for discontinued tickets and tokens. His investigation also found no evidence that the TTC gathered data, conducted consultations or an equity analysis to understand the effect on riders who had large quantities of fares saved. Additionally, the TTC did not consistently communicate this decision to the public. » more information » google translate (Francais) » google translate (Español) |
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Date of article: 19/06/2026
Daily News of: 19/06/2026
Country:
WORLD
Author:
Article language: en
Curaçao | Announcement of the Third International Ombud Expo 2027The Office of the Ombudsman of Curaçao is pleased to announce that the International Ombud Expo 2027 (IOE 2027) will be held at the World Trade Center in Willemstad, Curaçao, from 24 – 28 May 2027.
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AOMA | AOMA Ensures Seamless Leadership Transition Through Constitutional GovernanceThe African Ombudsman and Mediators Association successfully convened an Urgent Extraordinary Executive Committee Meeting on 15 June 2026 to address important governance and succession matters affecting the leadership of the Association.
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PAKISTAN | Ombudsman Punjab attends International Conference of Ombudsman in RomeMs. Ayesha Hamid, Ombudsman Punjab and First Vice President of the International Ombudsman Institute and Asian Regional Director, headed a delegation from the Office of the Ombudsman Punjab to attend the International Conference of Ombudsman in Rome, Italy, from 27 to 29 May 2026.
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CANADA | L’Ombudsman de Montréal dépose son Rapport annuel 2025Le rapport annuel 2025 de l’Ombudsman de Montréal, Me Nadine Mailloux, a été déposé le 15 juin 2026 au conseil municipal. En plus de dresser le bilan des activités de la dernière année — marquée, entre autres, par le traitement de 2 218 dossiers — le rapport offre un portrait lucide de l’évolution de certains enjeux préoccupants à Montréal.
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Australia | Unlawful and oppressive treatment of South Coast inmates in protective custodyA NSW Ombudsman investigation has found that South Coast Correctional Centre’s treatment of inmates in protective custody, who were locked in for 24 hours a day without access to open-air exercise, to be unlawful and oppressive. The newly published report raises concerns about legal and human rights violations due to the inmates’ lack of access to outdoor exercise and contact visits.
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Yuan de Control, Taiwán | El Procurador de los Derechos Humanos de Guatemala visitó TaiwánEl Procurador de los Derechos Humanos de Guatemala, José Alejandro Córdova, y el Director de Cooperación Internacional, Juan Carlos Díaz, visitaron Taiwán por invitación conjunta del Yuan de Control y el Ministerio de Relaciones Exteriores. El procurador dió un discurso temático en el Yuan de Control para profundizar la cooperación bilateral.
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AUSTRIA | Ombudsman Christoph Luisser welcomed Polish delegation for study exchange visitA delegation from the Polish Ombudsman’s Office travelled to Vienna for a three-day working visit and was welcomed by Ombudsman Christoph Luisser. This visit formed part of an exchange within the framework of cooperation with international ombudsman institutions.
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ARUBA | Ombudsman expresses serious concerns about limited access to the registration process at CensoThe Ombudsman of Aruba, Ms. Jurima Bryson, LL.M., has received a growing number of complaints and signals from individuals experiencing difficulties in obtaining an appointment for registration at the Civil Registry Office (Censo).
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Belgium | Respect goes both ways: Flemish Ombudsman on aggression between citizens and governmentFlemish Ombudsman Myriam Parys appeared on the Flemish radio program WinWin to discuss the increasing tensions in interactions between citizens and public services. During the WinWin broadcast, she explained what signals the Flemish Ombudsman Service receives about interactions between citizens and civil servants, how organizations such as VAPH deal with this, and which measures exist to protect staff. She emphasized that respectful communication works in both directions and that accessibility is essential to prevent escalation.
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ITALY | The Lazio Ombudsman issues publication on artificial intelligence and the work of ombudsmanThe publication “The Ombudsman in the Age of Artificial Intelligence. Rights and emerging technologies: a strategic, predictive and transformative approach to rights protection” is now available online. The work explores the impact of emerging technologies on citizens’ rights protection systems and on the role of oversight institutions.
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