News

IOI Ombudsman News 06/2024

Date of article: 16/02/2024

Daily News of: 16/02/2024

Country: WORLD

Author: International Ombudsman Institute

Article language: en

IOI Ombudsman News 05/2024

Date of article: 09/02/2024

Daily News of: 09/02/2024

Country: WORLD

Author: International Ombudsman Institute

Article language: en

MALAWI | Malawi President assents to Ombudsman Amendment Bill

The President of the Republic of Malawi, Lazarus Chakwera, has assented to the Ombudsman Amendment Bill, effective 1 February 2024. Ombudsman Grace Malera hailed the Malawi Leader for signing the Bill into law which among other things provides clarity on the broadened mandate of the Office in terms of which organs of government can be investigated.

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AUSTRALIA | Mr. David Robinson appointed to the position of Deputy Ombudsman, Office of the Ombudsman of Western Australia

The office of the Ombudsman is very pleased to announce the appointment of Mr. David Robinson to the position of Deputy Ombudsman. Mr Robinson has previously served as the Acting CEO and Director Operations over a period of 8 years employment with the Corruption and Crime Commission.

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REPÚBLICA DOMINICANA | Defensor del Pueblo fortalece difusión de DDHH a través de mesas comunitarias

El Defensor del Pueblo realizó el tercer encuentro de las mesas comunitarias, actividad que tiene la finalidad de mantener un acercamiento entre el organismo y los distintos sectores de la sociedad.

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MALTA | UK Parliamentary Ombudsman visit to Malta

The UK’s Parliamentary Ombudsman and Health Service Ombudsman for England, Mr Rob Behrens, CBE, is visiting Malta at the invitation of the Malta Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon. He will deliver a Thematic Lecture titled ‘The Parliamentary Ombudsman Experience: Reflections on the Past and Present. Looking to the Future.’

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ANGOLA | The Ombudsman of the Republic of Angola receives the Ambassador of the EU in Angola

The Ombudsman of the Republic of Angola, Mrs. Florbela Rocha Araújo, received the Ambassador of the European Union (EU) accredited in Angola, Mrs. Rosário Bento Pais. At the hearing held on 30 January 2024, the Ombudsman requested the support of the EU for the materialization of virtual hearings throughout the country, to increasingly publicize the role of the institution in defending the rights, freedoms, and guarantees of citizens.

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PERÚ | Defensoría del Pueblo reporta aumento significativo de quejas por cobros indebidos y condicionamiento de matrícula escolar entre 2022 y 2023

Los casos registrados se incrementaron en casi un 50 % en ambos periodos. La región Ayacucho pasó de reportar 16 quejas durante 2022 a 148, en 2023. Como parte de la campaña #AlColeSinBarreras se reitera a la ciudadanía que el proceso de matrícula escolar en colegios públicos es gratuito.

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FRANCE | Jeunes ambassadeurs des droits : Signature d'une convention triennale en région Occitanie pour le programme JADE

Mardi 30 janvier 2024, Claire Hédon, était à Montpellier pour conclure une nouvelle convention de partenariat avec la région Occitanie pour le programme des Jeunes ambassadeurs des droits et de l’égalité (JADE). Le programme JADE est le programme éducatif du Défenseur des droits qui sensibilise les enfants et les jeunes à leurs droits dès le plus jeune âge.

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CONTROL YUAN, TAIWAN | Chen Urges Control Yuan to Continue Promoting Human Rights and Respond to Social Expectations at 2023 Performance Review

The Control Yuan held its 2023 performance review meeting on 18 January 2024. President Chu Chen thanked all Members and partners for their dedicated hard work in the past year.

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BELGIQUE | Primes énergie : le Médiateur fédéral demande que des leçons soient tirées des problèmes résultant des mesures énergétiques

Entre la fin de l’année 2022 et décembre 2023, le Médiateur fédéral a enregistré pas moins de 1700 plaintes concernant les primes énergie. Jamais auparavant, il n’avait reçu autant de plaintes concernant une même problématique en relativement peu de temps.

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PHILIPPINES | Ombudsman opens assistance centers

In a bid to bring its frontline services closer to the public, the Office of the Ombudsman opened its satellite office in Roxas City, Capiz on 30 January 2024. Ombudsman Samuel Martires led the opening of the Ombudsman Assistance Center (OAC) in City Mall Roxas City in partnership with DoubleDragon Corporation President Ferdinand Sia.

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BULGARIA | Ombudsman objects to new indexation of mobile service tariffs

Ombudsman Diana Kovacheva sent a letter to the Minister of Economy and Industry Bogdan Bogdanov whereby she insisted that the interests of mobile service consumers be protected in a new indexation and price increase, this time for 2024.

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	OHCHR \| Türk’s global update to the Human Rights Council On 4 March 2024, UN High Commissioner for Human Rights, Mr Volker Türk gave an update to the Human Rights Council. In his update he focuses on the scourge of war and the imperative of peace; and second, on the open space that is needed for societies to flourish – particularly in this mega election year. » more information » google translate (Francais) » google translate (Español)

	ANGOLA \| Ombudsman assumed AOMA presidency On 28 February 2024, the Ombudsman of the Republic of Angola, Dr. Florbela Rocha Araújo, assumed the Presidency of the African Ombudsman and Mediators Association (AOMA), in a solemn ceremony held in Durban, South Africa. » more information » google translate (Francais) » google translate (Español)

	AORC \| Webinar on Promoting Human Rights: The Role of Ombudsman Institutions" Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Promoting Human Rights: The Role of Ombudsman Institutions" on Tuesday, 26 March 2024 at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. Kindly click here to register for the webinar. » more information » google translate (Francais) » google translate (Español)

	AUSTRIA \| International Women’s Day: Ombudsperson Gaby Schwarz demands more women in leadership positions The Austrian Ombudsman Board leads by example: 70% of the team is female. Ombudsperson Schwarz calls upon the business world to put the principle of ‘fifty-fifty in leadership positions’ into practice and encourages women to be brave. » more information » google translate (Francais) » google translate (Español)

	ARGENTINA \| La PPN se presentó como amicus curiae en defensa de una persona privada de libertad gravemente enferma En cumplimiento de su deber legal de proteger los derechos humanos de las personas alojadas, la PPN se presentó como amicus curiae para solicitar en carácter urgente la prisión domiciliaria de un varón de 38 años que se encuentra detenido en el CPF I de CABA y que padece una grave enfermedad. » more information » google translate » google translate (Francais)

	AUSTRALIA \| Gaps in culturally informed healthcare put Aboriginal people at risk in Victorian prisons In her report Investigation into healthcare provision for Aboriginal people in Victorian prisons tabled on 6 March 2024, Victorian Ombudsman Deborah Glass finds the lack of input by Victoria’s First Nations people into healthcare policy in prisons is having devastating effects on the health outcomes for them. » more information » google translate (Francais) » google translate (Español)

	PAPUA NEW GUINEA \| Ombudsman Commission helps secure estate for beneficiaries On 3 March 2022, the Ombudsman Commission received a Complaint regarding the alleged delay in the transfer of the title for a deceased estate and overcharging of administrative fees by the office of the Public Trustee of Papua New Guinea. It was alleged that the Office of the Public Trustee had charged excessive fees and had delayed the transfer of a title of a deceased estate to the beneficiaries. » more information » google translate (Francais) » google translate (Español)

	REPÙBLICA DOMINICANA \| Senado, Tribunal Constitucional y Defensor del Pueblo celebran “Aventura de la Constitución” El Senado de la República, el Tribunal Constitucional (TC) y el Defensor del Pueblo, celebraron el evento “Aventura de una Constitución”, que busca impulsar la educación cívica para que los niños conozcan sus derechos y deberes. » more information » google translate » google translate (Francais)

	FRANCE \| Étude déontologie et relations police / gendarmerie – population : la nécessité d’asseoir une confiance réciproque Le 27 février 2024, le Défenseur des droits a publié les résultats d’une étude menée auprès des policiers et des gendarmes sur leurs attitudes vis-à-vis des relations avec la population, de la déontologie et des instances de contrôle interne et externe. Confiée à des chercheurs du Centre de recherches sociologiques sur le droits et les institutions pénales et du laboratoire Pacte avec le soutien du Défenseur des droits et du Centre de recherche de l’École des officiers de la gendarmerie nationale, cette étude conforte les recommandations portées par la Défenseure des droits. » more information » google translate » google translate (Español)

	CROATIA \| International Conference Marks End of the Project on the EU Charter on Fundamental Rights and the Rule of Law National institutions for human rights, such as the Ombudsman institution in Croatia, play a key role in realizing the fundamental rights of citizens and in promoting EU values: fundamental rights, democracy and the rule of law. This role was recognized and further strengthened with the help of the project “Supporting National Human Rights Institutions (NHRIs) in monitoring fundamental rights and the fundamental rights aspects of the rule of law “. » more information » google translate (Francais) » google translate (Español)

	GEORGIA \| Public Defender calls on a public school to avoid gender-based discrimination On 28 February 2024, the Public Defender addressed the director of one of the public schools of the Khelvachauri municipality with a general proposal relating to the case of incitement to discrimination on the basis of sex/gender and called on him to not allow discriminatory treatment on the basis of sex or other grounds at school and to implement a policy of equality, and in relation to the school uniform, to ensure students' freedom of choice. » more information » google translate (Francais) » google translate (Español)

	CANADA \| Clarity about road ownership and access vital to British Columbians In a new report, Ombudsperson Jay Chalke calls on the Ministry of Transportation and Infrastructure (MOTI) to address problematic road legislation that has real-life consequences for many British Columbians. » more information » google translate (Francais) » google translate (Español)

	ESPAÑA \| Síndica celebra el 5.° aniversario del Pacto contra la segregación escolar El 1 de marzo de 2024 tenía lugar el acto de celebración del 5.º aniversario del Pacto contra la segregación escolar, que impulsaron en 2019 la institución del Síndic de Greuges de Catalunya y el Departamento de Educación, con la voluntad de promover políticas de lucha contra ese fenómeno. » more information » google translate » google translate (Francais)

	ARGENTINA \| La Defensoría participó de la última audiencia pública por la regulación de las tarifas de luz y gas La Defensora del Pueblo de la Ciudad de Buenos Aires, María Rosa Muiños, participó de la audiencia pública convocada por la Secretaría de Energía de la Nación, que determinará los criterios por los cuales un hogar recibirá o no subsidios parciales o totales a los servicios de gas y luz. » more information » google translate » google translate (Francais)

	BRAZIL \| Leonardo Cardoso de Magalhães assumes command of the Federal Public Defenders' Office (DPU) in Brazil Leonardo Cardoso de Magalhães has been inaugurated as the new Federal Public Defender-General of Brazil, following a democratic selection process involving the confidential votes by all DPU members and formal confirmation by the Parliament. His inauguration took place at the Palácio do Planalto, the official workplace of the President of Brazil, in Brasília. » more information » google translate (Francais) » google translate (Español)

	EUROPE \| Ombudsman calls for changes to EU search and rescue rules and a public inquiry into deaths in Mediterranean A European Ombudsman inquiry into Frontex’s role in search and rescue operations has shown that the current rules leave the EU’s Border and Coast Guard Agency unable fully to fulfil its fundamental rights obligations and too reliant on Member States to act when boats carrying migrants are in distress. » more information » google translate (Francais) » google translate (Español)

	ESPAÑA \| Ángel Gabilondo se reúne con el presidente de Canarias para analizar la situación migratoria en el archipiélago El 23 de febrero de 2024, el Defensor del Pueblo, Ángel Gabilondo, se reunió en Santa Cruz de Tenerife con el presidente de Canarias, Fernando Clavijo, con quien analizó la situación migratoria en el archipiélago. La consejera de Bienestar Social, Igualdad, Juventud, Infancia y Familia, María Candelaria Delgado, también estuvo presente en la reunión. » more information » google translate » google translate (Francais)

	CANADA \| Ombudsperson welcomes Premier’s apology to Doukhobors and commitment to work with community on compensation package BC’s Ombudsperson is pleased government has finally apologized for the detention of Doukhobor children in the 1950s and welcomed the Premier’s commitment to further work with the Doukhobor community on the compensation package. » more information » google translate (Francais) » google translate (Español)

	NEW ZEALAND \| Ministry of Education’s unreasonable omissions in NZSL in education strategy On 28 February 2024, the Chief Ombudsman published his opinion on a complaint from Deaf Aotearoa, a service provider and advocacy organisation for the Deaf community, about the Ministry’s New Zealand Sign Language in education strategy. Mr Boshier says the Ministry of Education acted unreasonably when it failed to ensure its strategy for progressing access to education in New Zealand Sign Language included specific ways to achieve its goals. » more information » google translate (Francais) » google translate (Español)

	MAROC \| Participation du Médiateur du Royaume à une conférence internationale à Tachkent M. Mohamed BENALILOU, Médiateur du Royaume, a participé, les 23 et 24 février 2023, aux travaux de la conférence internationale organisée à Tachkent, capitale de l'Ouzbékistan, sur le thème "Les droits de l'homme, facteur essentiel du développement durable des États". » more information » google translate » google translate (Español)

	ESPAÑA \| La síndica entregó el Informe del MCPT a la presidenta del Parlamento La síndica de greuges de Cataluña, Esther Giménez-Salinas, y el adjunto general, Jaume Saura, han entregado a presidenta del Parlamento, Anna Erra, el Informe del Mecanismo Catalán para la Prevención de la Tortura correspondiente al año 2023. » more information » google translate » google translate (Francais)

	REPÙBLICA DOMINICANA \| Defensor de Pueblo afirma urge prestar atención al sistema penitenciario El Defensor del Pueblo, Pablo Ulloa, afirmó que es impostergable que se le preste atención al sistema penitenciario de la República Dominicana ya que muchos privados de libertad carecen de atención que garanticen sus derechos y estos centros siguen siendo lugares de origen de crímenes y delitos. » more information » google translate » google translate (Francais)

	SOUTH KOREA \| Thorough Investigation to be Conducted to Ensure Fairness in 2023 Hiring Processes of 1,386 Public Organizations The Anti-Corruption and Civil Rights Commission carries out fact-finding investigations into hiring processes of public service-related organizations for 2024, in conjunction with a total of 228 supervisory agencies, including 40 central administrative agencies, such as the Ministry of Economy and Finance and the Ministry of Interior and Safety, and 180 local governments, such as Seoul Metropolitan City. » more information » google translate (Francais) » google translate (Español)

	CANADA \| Yukon Ombudsman releases second report on Hidden Valley School The Ombudsman has released his second report regarding the sexualized abuse at Hidden Valley Elementary School (HVES), which evaluates the Department of Education’s Safer Schools Action Plan. » more information » google translate (Francais) » google translate (Español)

	MÉXICO \| La arena mediática no puede ser el espacio donde se juegue el acceso a la justicia de las mujeres víctimas de violencia Para la Comisión de Derechos Humanos de la Ciudad de México no es menor el impacto que la violencia de género tiene en las víctimas, a lo que se suma más violencia cuando existe victimización secundaria en cualquier ámbito: institucional, laboral, familiar, social o mediático. » more information » google translate » google translate (Francais)

	MALAWI \| Ombudsman engages media on AIP investigations The Office of the Ombudsman on 21 February 2024, organized an engagement meeting with media in Malawi to give them an update on systemic investigations it has been doing for the past two years into the implementation of the Affordable Input Program (AIP), whose report will soon be released. » more information » google translate (Francais) » google translate (Español)

	CONTROL YUAN, TAIWAN \| Control Yuan Members Conduct Circuit Supervision with Focus on Rural Healthcare and Cultural Heritage Renovation From 3 to 5 January 2024, Control Yuan Members Wen-cheng Lin and Chung-cheng Pu conducted a circuit supervision traveling to Taitung and Hualien Counties to gain a deeper understanding of South-Link Medical Foundation, rural health resources, promotion of home health care, and holistic health care practices, as well as cultural heritage restoration. » more information » google translate (Francais) » google translate (Español)

	BOTSWANA \| Ombud trailblazers: Special celebration of the contributions of Pioneers A key highlight of the Second International Ombuds Expo, which will take place in Gaborone, Botswana, from 29 July to 2 August 2024, will be a Special Celebration of Pioneers of Ombud, Human Rights and other related Oversight Institutions. Its significance is aptly captured by an old African saying: ‘If we stand tall, it is because we stand on the back of those who came before us’. Registrations for the event are still open. » more information » google translate (Francais) » google translate (Español)

	SIERRA LEONE \| Appointment of the new Ombudsman of the Republic of Sierra Leone The Office of the Ombudsman wishes to inform the general public that his Excellency the President, Rtd. Brig. Dr. Julius Maada Bio, has appointed Tejan Ahmed Israel Jah, Esq. as the new Ombudsman of the Republic of Sierra Leone. » more information » google translate (Francais) » google translate (Español)

	BELGIQUE \| Nuisances aéroportuaires et crise sanitaire Habitant en Province de Liège, Mme S. se plaint que depuis quelques semaines son habitation est survolée à basse altitude par des avions cargo. Elle s’inquiète également du développement de l’aéroport, craignant que les nuisances s’accentuent. Le Médiateur interpelle la SOWAER à propos des griefs formulés par Mme S. » more information » google translate » google translate (Español)

	NEW ZEALAND \| Chief Ombudsman calls for changes to Oranga Tamariki ‘on scale rarely required Chief Ombudsman Peter Boshier is calling on the Government to make changes to Oranga Tamariki on a scale rarely required of a government agency. Mr Boshier’s comments follow the publication of his report on 21 February 2024, that details complaints he has dealt with about Oranga Tamariki – Ministry for Children over the past four years. » more information » google translate (Francais) » google translate (Español)

	FRANCE \| « Lutter contre les discriminations : du recours individuel aux leviers systémiques », retour sur le colloque organisé le 8 février Le 8 février, 2024 à l’occasion des trois ans de la mise en place de la plateforme antidiscriminations.fr et du numéro 3928 dédié aux victimes de discrimination, la Défenseure des droits a réuni les acteurs de la lutte contre les discriminations pour une journée d’échanges sur les leviers à mobiliser pour prévenir et combattre efficacement les discriminations. » more information » google translate » google translate (Español)

	GREECE \| The Greek Ombudsman releases Special Report on the National Mechanism for the Investigation of Arbitrary Incidents 2022 In 2022, the restrictive measures taken to control the spread of the COVID-19 pandemic were lifted. The lifting of these measures is directly reflected in the volume of cases the Mechanism was asked to investigate in the previous year. Now, the Greek Ombudsman has released a Special Report on the National Mechanism for the Investigation of Arbitrary Incidents (EMIDIPA). » more information » google translate (Francais) » google translate (Español)

	GUATEMALA \| El Procurador de los Derechos Humanos sobre la situación de los pacientes renales crónicos El Procurador de los Derechos Humanos Dr. Alejandro Córdova ante la situación que atraviesan los pacientes renales crónicos expresa que, personal de la Institución realiza supervisiones en la Unidad Nacional de Atención al Enfermo Renal Crónico (UNAERC), relacionadas con denuncias acerca que los pacientes no están recibiendo el tratamiento adecuado. Derivado de esa acción, se conoció que hay falta de provisión de kits que debieron entregar a dicha unidad, motivo por el cual, no se está brindando el tratamiento correspondiente. » more information » google translate » google translate (Francais)

	AUSTRALIA \| New Ombudsman report: Prison overcrowding and other matters On 21 February 2024, the report Prison overcrowding and other matters report: An investigation in response to a reference by the Legal Affairs and Safety Committee of the Queensland Parliament, by the Office of the Queensland Ombudsman, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament. » more information » google translate (Francais) » google translate (Español)

	ANGOLA \| Ombudsman receives in audience the Services Manager of Foreign Policy and Diplomacy of the Canadian Embassy in Angola, Gavin Nardocchio-Jones The Ombudsman of the Republic of Angola made a specific approach to the role of the Ombudsman in Angola, emphasizing the scope of action, extent of services, most recurring cases, and number of complaints. » more information » google translate (Francais) » google translate (Español)

	PANAMÁ \| Defensoría y Agencia Española de Cooperación trabajan por los derechos de los migrantes en las comunidades receptoras El Defensor del Pueblo Eduardo Leblanc González y representantes de la Agencia Española de Cooperación Internacional para el Desarrollo (AECID) sostuvieron una reunión para establecer la hoja de ruta del proyecto conjunto: Fortalecimiento de capacidades para la gestión de políticas migratorias en Panamá bajo un enfoque de Derechos Humanos para atender la población migrante y garantizar que no se vulneren sus derechos. » more information » google translate » google translate (Francais)

	ESPAÑA \| El Síndic de Greuges da un paso más en la defensa de la mediación El 19 de febrero de 2024, la síndica de greuges de Cataluña, Esther Giménez-Salinas, firmó un convenio de colaboración con la presidenta del Grupo Europeo de Magistrados por la Mediación de España (GEMME), Carme Guil. » more information » google translate » google translate (Francais)

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