Deputy-ombudsman reprimands electoral commissions for unlawful compositions

Date of article: 06/03/2025

Daily News of: 14/03/2025

Country:  Finland

Author: Finnish Parliamentary Ombudsman

Article language: en

Published 

6.3.2025

Deputy-Ombudsman Maija Sakslin issued reprimands to the electoral commissions of Mäntsälä and Kerava for their seriously reprehensible actions in violation of the Election Act at the special advance voting during the presidential election in 2024. The electoral commissions at the polling stations concerned had consisted of two members, although under the Election Act, an electoral commission has a quorum when three members are present. The deficiencies in the compositions and quorum of the electoral commissions were observed during inspections of special advance polling stations that Sakslin had ordered at healthcare and social welfare institutions.

However, because the unlawful actions did not appear to have affected the casting of the ballot or the outcome of the election, a pre-trial investigation was not required to examine issues concerning criminal liability.

Deputy-Ombudsman Sakslin emphasises that according to the election guidelines issued by the Ministry of Justice, the central election board must ensure – for example, by providing training and disseminating the election guidelines – that the members of the electoral commission are aware of the quorum and their other tasks and responsibilities.

Sakslin also drew the attention of the Sipoo electoral commission to the quorum of the electoral commission. The electoral commission in Sipoo was also planning to use the composition of two members for voting organised on wards. When this had been observed in the inspection, the electoral commission was directed to follow the lawful procedure.

The full text of the Deputy-Ombudsman’s decisions no EOAK/1368/2024EOAK/1065/2025 ja EOAK/1066/2025 have been published (in Finnish) on the website www.oikeusasiamies.fi.

For more information, please contact Senior Legal Adviser Juha-Pekka Konttinen, tel. +358 9 432 3338.

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Artificial Intelligence and Human Rights

Date of article: 14/03/2025

Daily News of: 14/03/2025

Country:  Malta

Author: National Ombudsman of Malta

Article language: en

Article by the Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon published on the Times 14/03/25

I must confess that I am not an expert in artificial intelligence (AI).  I am, however, a firm believer in the rule of law.

I know that for AI to operate it requires algorithms that are modelled on the decision-making processes of the human brain.  They are designed to absorb large amounts of data in order to provide possibly accurate meaningful results.  Although it is said that AI “learns”, AI cannot do so unless data is collected or exists.  If data is inadequate or incomplete, then AI could “learn” wrongly. Knowingly or not, personal information is collected which could be used to profile behaviour.

AI has benefits.  It has reduced strain, boosted productivity and reduced costs, especially in tasks that do not require human interaction. Nonetheless responsible and accountable use of AI is a must. Data collection should not be free from independent control.  In order to prevent misuse, further developments should take account of ethical and social concerns.  AI is no exception to the rule of law, in particular as regards the protection of human rights, especially the rights of the vulnerable. AI cannot be used to favour discriminatory practices. Nor can it become capable of making decisions that negatively affect the lives of people. The use of AI should not be allowed if its applications do not conform with domestic and international human rights standards.

Art 8(1) of the European Convention for the Protection of Human Rights and Fundamental Freedoms provides that “everyone has the right to respect for his private and family life, his home and his correspondence”.  This provision, as others in the Convention which Malta ratified, is part of the laws of Malta (Chapter 319). We find provisions of similar content and quality in Articles 7 and 8 of the Charter of Fundamental Rights of the European Union.  The Charter is also part of Maltese Law by virtue of the Lisbon Treaty.  The European Court of Human Rights (ECtHR) has had occasion to declare that Art 8 covers the protection of the right to personal identity and to personal development, and the right to protection of personal data, even though the latter is not specifically enshrined as an independent right in the Convention.

The difficult relationship between AI and the protection of human rights became more evident following the judgement of the 5 February 2020 given by the District Court of The Hague, Netherlands, in the Case No. C/09/550982/HA ZA 18/388. 

The facts: The Dutch Government devised a statutory Risk Indication System (SyRI) to prevent and combat fraud primarily (but not only) in social security.  The system was designed to allow data to be linked and analysed anonymously in a secure environment so that risk reports could be generated.  The legislation sustaining SyRI was contested.  The case focused not just on data processing operations in the deployment of the SyRI and its technical safeguards, but also on other issues including: the mutual exchange of personal data by administrative bodies and the provision of personal data to Government. 

The Court ruled that SyRI violated Art 8 of the Convention (supra).  The risk model, the indicators and the data that were actually processed were neither public nor known to those involved and had a significant effect on the private life of the persons to whom the report referred. SyRI legislation did not cater for an information obligation on the data subjects whose data was processed to enable them to know that their data was the object of processing. Nor did the legislation provide for an obligation to inform data subjects, individually where appropriate, of the fact that a risk notification has been made.

Although the Court accepted the principle that new technologies could be used to prevent and combat fraud and that in principle SyRI legislation had a legitimate purpose, the the development of new technologies had also to take into account the right to the protection of personal data. Legislation had to provide a framework sufficient to protect the right to privacy, which includes the protection of personal data, in order to enable all interests at stake to be considered in a transparent and verifiable manner. Legislation had also to allow any person to have a reasonable expectation that his/her private life would be respected in terms of Art 8 of the Convention (supra). The Court found that the SyRI legislation did not meet that requirement.

As a direct consequence of that judgement, the Dutch Government came under pressure and had to take responsibility for the implementation of the SyRI which brought about that 10,000 Dutch families were falsely accused of defrauding the State, forcing them to repay money owed to them and having their benefits stopped. A €500m fund was set up to compensate the families.  The Rutte III Dutch Cabinet took collective responsibility and had to resign two months before the general elections that were scheduled to take place in March 2021.

On the multilateral level, both the European Union and the Council of Europe have intervened.

As part of its digital strategy, the EU embarked on regulating the development and use of AI.  In April 2021, the European Commission proposed the first EU AI law that established a risk-based classification system. In June 2024 the Artificial Intelligence Act was adopted. After its entry into force, the Act established deadlines: 6 months for “Prohibited AI Systems”; 24 months and 36 months for “High Risk AI systems” as defined respectively in Annex III and Annex I of the Act ; and and 12 months for  “General Purpose” AI.  An AI Office was established within the EU Commission to ensure compliance.

The Council of Europe had its say as well by adopting the Framework Convention on Artificial Intelligence and Human Rights, Democracy and the Rule of Law, that aims to ensure that activities within the lifecycle of artificial intelligence systems, although conducive to technological progress and innovation, are fully consistent with human rights, democracy and the rule of law.  The Convention opened for signature on the 5 September 2024 even for countries outside the European Continent. So far signatories have been the EU, 9 non-EU European nations, Israel, Canada, the USA and Japan.  The fundamental principles of the Convention include the protection of human dignity, individual autonomy, equality, non-discrimination, privacy, personal data, transparency and oversight, accountability, safe innovation and reliability.  The Convention provides for remedies, procedural rights and safeguards, including the introduction of risk and impact management requirements.

These international legal instruments alone are not enough. There is a need for strong investment in awareness strategies and education projects that assist the public in learning not only about the operations of AI, but also its impact on everyday life, stressing on the importance of providing transparent and comprehensible information that is accessible not just to experts but also to the public in general.  In addition, people should reasonably be advised how their data are being processed.

The promotion and protection of human rights must be put at the centre even in the case of AI.  In order to advance further human rights standards, good law is a must.  Civil society should also keep itself alert with increased awareness to identify matters where AI could impact negatively on human rights.

Human rights compliant and respectful AI is in the public interest.

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La Conselleria acepta la recomendación del Síndic y resuelve la ayuda a la dependencia de un niño de 5 años, tras 20 meses de espera

Date of article: 14/03/2025

Daily News of: 14/03/2025

Country:  Spain - Valencia

Author: Regional Ombudsman of Valencia

Article language: es

Luna advierte del impacto negativo de estas demoras en niños con discapacidad

La Conselleria de Servicios Sociales, Igualdad y Vivienda ha atendido la recomendación del Síndic de resolver con urgencia el grado de dependencia y el correspondiente programa individual de atención (PIA) de un niño de cinco años, con un 42% de discapacidad y con autismo. Una solicitud que la madre del menor había presentado ante la Administración, en julio de 2023.

Pese a que finalmente la queja se ha solucionado, el Síndic ha insistido en que la demora de más de 20 meses en resolver sobre el grado de dependencia ha vulnerado los derechos del menor, al no valorarse su interés superior como primordial en las decisiones que le afectan. Además, la falta de agilidad en las actuaciones ha tenido un impacto negativo e irreversible en su desarrollo.

Y es que, a pesar de que la madre presentó la solicitud en julio de 2023 y adjuntó toda la documentación pertinente, no fue hasta marzo de 2024 cuando los servicios sociales realizaron la visita domiciliaria. En su escrito al Síndic, la madre del menor denunciaba lo siguiente: «como madre monoparental y perteneciente a una familia numerosa de categoría especial, apenas puedo costear las necesidades de mi hijo, lo que hace que esta espera haya sido aún más perjudicial».

Son numerosas las quejas que tramita esta institución por los graves retrasos en resolver las ayudas a la dependencia. Cuando las personas afectadas son menores de edad, estas demoras suman un mayor perjuicio si cabe, pues perjudica directamente su desarrollo inmediato y futuro.

Consulta el contenido íntegro de la resolución en este asunto.

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Sozialsprechstunde: Bürgerbeauftragte berät bei HEMPELS am 20.3.2025

Date of article: 12/03/2025

Daily News of: 14/03/2025

Country:  Germany - Schleswig Holstein

Author: Regional Ombudsman of Schleswig-Holstein

Article language: de

Pressemitteilungen

12. März 2025

Sozialsprechstunde: Bürgerbeauftragte berät bei HEMPELS am 20.3.2025

Probleme beim Bürgergeld, wie zum Beispiel mit der Übernahme der Kosten für Miete oder Heizung, mit der Hilfe zum Lebensunterhalt, dem Wohngeld oder auch mit Leistungen der Krankenkassen oder Schwierigkeiten beim Kindergeld ­ die Bürgerbeauftragte für soziale Angelegenheiten des Landes Schleswig-Holstein, Samiah El Samadoni, hilft bei allen Fragen rund um das Sozialrecht. Darüber hinaus berät die Bürgerbeauftragte auch als Leiterin der Antidiskriminierungsstelle des Landes und als Ombudsperson in der Kinder- und Jugendhilfe im Rahmen dieser Sprechstunde. Zudem ist die Bürgerbeauftragte auch Beauftragte für die Landespolizei und damit Ansprechpartnerin für Beschwerden von Bürger*innen und Eingaben von Polizist*innen.

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News from the Ombudsman’s Office: February 2025

Date of article: 12/03/2025

Daily News of: 14/03/2025

Country:  Latvia

Author: Ombudsman of Latvia

Article language: en

News and events of the Ombudsman’s Office in February 2025 (information in links mostly available in Latvian).

The right of the State Defence Service soldiers to a survivor’s pension should not be restricted

The right to receive a survivor’s pension for soldiers of the State Defence Service should not be restricted. The current legal framework allows this; therefore, the Ombudsman expects the Ministry of Welfare and the Ministry of Defence to take action to resolve the issue by 18 April.

Patients with oxygen therapy at home will receive help in case of power disturbance

On 6 February, the Ombudsman received alarmed concerns about potential threat to the health and life of patients whose depend on the supply of oxygen via portable oxygen concentrator connected to an electrical outlet and may face a power supply disruption when Latvia will join the European electricity grid. Upon receiving such a signal, the Ombudsman immediately turned to the Minister of Health, who on 7 February gave assurances that the health sector was ready to provide immediate assistance if needed, and that such patients and their relatives would be informed of the necessary action in case of power failure.

Studētgods social scholarship does not constitute income within the meaning of the law

Income from the social scholarship “Student Honour” will not be taken into account when assessing the material situation for receiving social assistance and determining the status of a poor or low-income household. The Ombudsman has turned to the Ministry of Welfare and welcomes their action in preparing amendments to the law and calling on the social services of local governments not to consider the social scholarship as household income.

Daytime naps in kindergartens should not be mandatory for those children who do not need it

Daytime nap in kindergarten is mandatory only if the child needs it. If the child does not need daytime sleep, it should not be imposed. The need for daytime sleep depends on the total number of hours of sleep necessary for the full-fledged development of the child, depending on the age. The Ombudsman concluded that there are no deficiencies in the regulatory framework – it provides for an obligation to ensure daytime rest for all children, not mandatory sleep.

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Link to the Ombudsman Daily News archives from 2002 to 20 October 2011