Anhörung: Studierende wollen Verwaltungsgebühr stoppen

Date of article: 12/03/2025

Daily News of: 12/03/2025

Country:  Germany - Schleswig-Holstein

Author: Regional Ombudsman of Schleswig-Holstein

Article language: de

Die Landesregierung will für Studierende einen Verwaltungskostenbeitrag von 60 Euro pro Semester einführen. Dagegen laufen die Betroffenen Sturm – heute im Rahmen einer Anhörung im Petitionsausschuss. Begleitet von einer kleinen Schar Demonstranten vor dem Landeshaus haben Studierende im Petitionsausschuss des Landtages ihre Argumente gegen die vom Bildungsministerium geplante Einführung einer Verwaltungsgebühr...
Read: Anhörung: Studierende wollen Verwaltungsgebühr stoppen

Hospital did not disclose DNACPR order until after grandfather’s death

Date of article: 11/03/2025

Daily News of: 12/03/2025

Country:  United Kingdom

Author: Parliamentary and Health Service Ombudsman

Article language: en

The family of a man who died in hospital only discovered after his death that a Do Not Attempt Cardiopulmonary Resuscitation (DNACPR) order had been put in place.

An investigation by the Parliamentary and Health Ombudsman (PHSO) found that Barts Health NHS Trust failed in its duty to tell Ali Asghar and his family about the order. 

A DNACPR order means that, if someone’s heart or breathing stops, doctors will not attempt resuscitation. The decision is made by a doctor and does not require patient consent but a patient must be informed if they have capacity. If they do not have capacity their next of kin must be informed.

The Ombudsman is urging all healthcare providers to make sure their teams are trained to have these crucial conversations about end-of-life care in a timely and sensitive manner.

In 2024, the Ombudsman published a report that found many people are not told as a matter of course that a DNACPR decision has been made. 

Ombudsman Rebecca Hilsenrath said:

End-of-life care is so important in providing dignity, empathy, and compassion to both the patient and their family during the most difficult of times. It is therefore vital that these crucial discussions are held in the right way and at the right time. 

 

“It is a legal requirement that a doctor has a conversation with a patient or their family about DNACPR. Failing to do so is a breach of human rights. In a report published last year, we found that these conversations were not always happening. This must improve as a matter of urgency. 

 

“We made a series of recommendations to enhance the communication surrounding DNAPCR so that doctors, patients and their loved ones can make informed choices. These recommendations have been welcomed by healthcare leaders and we are working with the Government to explore how they can be implemented on the frontline so that patients and their families are involved in discussions critical to their future care.”

In its recent investigation, PHSO looked at the case of Ali Asghar, a 73-year-old grandfather from East Ham. 

A few days after testing positive for COVID-19 in January 2021, he was struggling to breathe and taken by ambulance to Newham University Hospital. A chest X-ray showed that Ali had COVID pneumonia, a lung infection caused by COVID-19. A DNACPR order was put in place that day. 

The reasons for the order were cited as a stroke he had experienced the year before, his frailty and the severity of his illness.

Ali was not told that the order had been made. His wife, Firdose Asghar, and family only found out about the order following his death six days after he was admitted to hospital.

The Ombudsman found that while the DNACPR order was appropriate, the Trust failed to consult about it with the patient or the family beforehand. 

PHSO found no evidence to suggest that Ali lacked the mental capacity to discuss the order at the time. 

Their investigation also revealed that the Trust failed to allow his family to visit when it was clear that Ali’s health was deteriorating. Ali was not assessed for malnutrition and there were further failings with the Trust’s complaint-handling.

The Ombudsman did not find any failings with other issues raised by Firdose, including how staff responded to Ali’s calls for assistance, the provision of drink and pain medication, communication with his family about his condition and not allowing Ali to go home. 

PHSO recommended that the Trust acknowledge its failings, apologise to Ali’s family and pay them £700 for the upset and distress caused.

PHSO also recommended that the Trust takes action to remind its doctors to follow DNACPR guidance. The Trust has complied with all recommendations.

Firdose, 66, said:

I was shocked when I found out about the DNACPR order. It feels like they went behind our backs to make this important decision, without even a phone call to us when I was calling them multiple times a day to ask about his wellbeing.

 

“The hospital staff never asked us what we wanted to do in that scenario and they didn’t allow us to visit him. If he was confused and deteriorating, we could have been there with him and maybe we could have accepted his passing more easily. Losing someone is hard enough but these failings in his care and the lack of communication have just added to our pain.

 

“When I raised my concerns with Barts Health NHS Trust, they did not take any responsibility and that made me angry. I took my complaint to the Ombudsman because I wanted justice for my husband and some kind of closure.

 

“This has affected my trust in the NHS to the point that when I have gone to A&E for my own health problems I have begged doctors not to admit me to a ward and when I have needed treatment I have gone abroad instead.” 

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Public Defender's Office of Georgia Reaccredited with "A" Status

Date of article: 11/03/2025

Daily News of: 12/03/2025

Country:  Georgia

Article language: en

On March 11, 2025, at the General Assembly of the Global Alliance of National Human Rights Institutions (GANHRI) held in Geneva, Switzerland, the Public Defender of Georgia was awarded a re-accreditation certificate, which confirms the full compliance of the Public Defender's Office with the requirements set out in the UN Paris Principles.

As a result, the Public Defender's Office has been reaccredited with "A" status for a period of 5 years.

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Students from St Clare College visit the Office of the Ombudsman

Date of article: 11/03/2025

Daily News of: 12/03/2025

Country:  Malta

Author: National Ombudsman of Malta

Article language: en

As part of the Ombudsman’s school talks initiative, a group of Year 9 students and their teachers from St Clare College Sir Adrian Dingli Pembroke Secondary visited the Office of the Ombudsman for an interactive session on good governance, the Rule of Law, and the right to good administration.

During the visit, the Commissioner for Education, Chief Justice Emeritus Vincent De Gaetano, delivered a detailed presentation on the role of the Ombudsman, explaining how the institution serves as an independent authority that investigates complaints of maladministration. He described how the Ombudsman ensures that government decisions are not only lawful but also fair, transparent and ethical. The presentation highlighted that not everything that is legally correct is necessarily just, and that public administration must also adhere to moral and ethical benchmarks.

The Commissioner explained the four key focal points of the Rule of Law: accountability, just laws, open government and accessible and impartial justice.

Students also learned about the importance of good administration, which ensures that public officials act in the best interest of citizens and provide proper reasoning for their decisions. The session included discussions on how individuals can hold authorities to account, in line with the principle that everyone has the right to challenge unfair decisions.

The visit concluded with an engaging mock complaint exercise, where students applied their knowledge to real-world scenarios, considering what constitutes maladministration and how to seek redress. The interactive nature of the session encouraged students to reflect on their role in promoting fairness, justice, and accountability in society.

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Ángel Gabilondo acude a actos conmemorativo del Día Europeo de las Víctimas del Terrorismo

Date of article: 11/03/2025

Daily News of: 12/03/2025

Country:  Spain

Author: National Ombudsman of Spain

Article language: es

El Defensor del Pueblo, Ángel Gabilondo, ha asistido este martes al acto “In Memorian”, organizado por la Asociación 11M Afectados del Terrorismo, con motivo del 21 aniversario de los atentados terroristas yihadistas perpetrados el 11 de marzo de 2004, en los que 193 personas perdieron la vida y más de 2.000 resultaron heridas.

A este acto, celebrado en los exteriores de la estación de trenes de Atocha, también ha acudido la adjunta segunda del Defensor del Pueblo, Patricia Bárcena.

Por otra parte, el Defensor del Pueblo también ha acudido al acto conmemorativo del Día Europeo de las Víctimas del Terrorismo que ha organizado la Asociación de Víctimas del Terrorismo en el Bosque del Recuerdo del Parque del Retiro.

El 11 de marzo se conmemora el Día Europeo de las Víctimas del Terrorismo para recordar a las víctimas y expresar la solidaridad de la Unión Europea con ellas.

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Link to the Ombudsman Daily News archives from 2002 to 20 October 2011