IOI Ombudsman News 06/2024
Date of article: 16/02/2024
Daily News of: 16/02/2024
Country: 
WORLD
Author: International Ombudsman Institute
Article language: en
Date of article: 16/02/2024
Daily News of: 16/02/2024
Country: WORLD
Author: International Ombudsman Institute
Article language: en
Date of article: 09/02/2024
Daily News of: 09/02/2024
Country: WORLD
Author: International Ombudsman Institute
Article language: en
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MALAWI | Malawi President assents to Ombudsman Amendment BillThe President of the Republic of Malawi, Lazarus Chakwera, has assented to the Ombudsman Amendment Bill, effective 1 February 2024. Ombudsman Grace Malera hailed the Malawi Leader for signing the Bill into law which among other things provides clarity on the broadened mandate of the Office in terms of which organs of government can be investigated.
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AUSTRALIA | Mr. David Robinson appointed to the position of Deputy Ombudsman, Office of the Ombudsman of Western AustraliaThe office of the Ombudsman is very pleased to announce the appointment of Mr. David Robinson to the position of Deputy Ombudsman. Mr Robinson has previously served as the Acting CEO and Director Operations over a period of 8 years employment with the Corruption and Crime Commission.
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REPÚBLICA DOMINICANA | Defensor del Pueblo fortalece difusión de DDHH a través de mesas comunitariasEl Defensor del Pueblo realizó el tercer encuentro de las mesas comunitarias, actividad que tiene la finalidad de mantener un acercamiento entre el organismo y los distintos sectores de la sociedad.
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MALTA | UK Parliamentary Ombudsman visit to MaltaThe UK’s Parliamentary Ombudsman and Health Service Ombudsman for England, Mr Rob Behrens, CBE, is visiting Malta at the invitation of the Malta Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon. He will deliver a Thematic Lecture titled ‘The Parliamentary Ombudsman Experience: Reflections on the Past and Present. Looking to the Future.’
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ANGOLA | The Ombudsman of the Republic of Angola receives the Ambassador of the EU in AngolaThe Ombudsman of the Republic of Angola, Mrs. Florbela Rocha Araújo, received the Ambassador of the European Union (EU) accredited in Angola, Mrs. Rosário Bento Pais. At the hearing held on 30 January 2024, the Ombudsman requested the support of the EU for the materialization of virtual hearings throughout the country, to increasingly publicize the role of the institution in defending the rights, freedoms, and guarantees of citizens.
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PERÚ | Defensoría del Pueblo reporta aumento significativo de quejas por cobros indebidos y condicionamiento de matrícula escolar entre 2022 y 2023Los casos registrados se incrementaron en casi un 50 % en ambos periodos. La región Ayacucho pasó de reportar 16 quejas durante 2022 a 148, en 2023. Como parte de la campaña #AlColeSinBarreras se reitera a la ciudadanía que el proceso de matrícula escolar en colegios públicos es gratuito.
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FRANCE | Jeunes ambassadeurs des droits : Signature d'une convention triennale en région Occitanie pour le programme JADEMardi 30 janvier 2024, Claire Hédon, était à Montpellier pour conclure une nouvelle convention de partenariat avec la région Occitanie pour le programme des Jeunes ambassadeurs des droits et de l’égalité (JADE). Le programme JADE est le programme éducatif du Défenseur des droits qui sensibilise les enfants et les jeunes à leurs droits dès le plus jeune âge.
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CONTROL YUAN, TAIWAN | Chen Urges Control Yuan to Continue Promoting Human Rights and Respond to Social Expectations at 2023 Performance ReviewThe Control Yuan held its 2023 performance review meeting on 18 January 2024. President Chu Chen thanked all Members and partners for their dedicated hard work in the past year.
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BELGIQUE | Primes énergie : le Médiateur fédéral demande que des leçons soient tirées des problèmes résultant des mesures énergétiquesEntre la fin de l’année 2022 et décembre 2023, le Médiateur fédéral a enregistré pas moins de 1700 plaintes concernant les primes énergie. Jamais auparavant, il n’avait reçu autant de plaintes concernant une même problématique en relativement peu de temps.
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PHILIPPINES | Ombudsman opens assistance centersIn a bid to bring its frontline services closer to the public, the Office of the Ombudsman opened its satellite office in Roxas City, Capiz on 30 January 2024. Ombudsman Samuel Martires led the opening of the Ombudsman Assistance Center (OAC) in City Mall Roxas City in partnership with DoubleDragon Corporation President Ferdinand Sia.
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BULGARIA | Ombudsman objects to new indexation of mobile service tariffsOmbudsman Diana Kovacheva sent a letter to the Minister of Economy and Industry Bogdan Bogdanov whereby she insisted that the interests of mobile service consumers be protected in a new indexation and price increase, this time for 2024.
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Date of article: 25/01/2024
Daily News of: 29/01/2024
Country: WORLD
Author: International Ombudsman Institute
Article language: en
UK | Local Government and Social Care Ombudsman appointment confirmedAmerdeep Somal has now been confirmed as England’s new Local Government and Social Care Ombudsman by the Department for Levelling Up, Housing and Communities. Amerdeep will take up the post on 1 February 2024. » more information » google translate (Francais) » google translate (Español) |
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MÉXICO | La capacitación de Derechos Humanos es la base para el respeto a grupos de atención prioritariaLa Ombudsperson capitalina, Nashieli Ramírez Hernández, destacó que la formación en derechos humanos cimenta la construcción de puentes de confianza y diálogo a nivel territorial entre quienes habitan y transitan en la Ciudad de México y las y los policías. » more information » google translate » google translate (Francais) |
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BELGIQUE | Remise des rapports annuels 2021 & 2022Le mercredi 24 janvier 2024, Marc Bertrand, Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles, a remis officiellement à M. André Frederic, Président du Parlement de Wallonie, et à M. Rudy Demotte, Président du Parlement de la Fédération Wallonie-Bruxelles, les rapports annuels 2021 et 2022 de l’Institution. » more information » google translate » google translate (Español) |
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ESTONIA | Chancellor's Year in Review 2022/2023 is now available in EnglishThe Annual Report 2022/2023 of the activities of the Chancellor of Justice of Estonia is now available in English. Covering the period from 1 September 2022 to 31 August 2023, the Annual Report encompasses a broad spectrum of topics. It sheds light on the Chancellor's diverse tasks, including serving as the National Human Rights Institution, Ombudsman for Children, National Preventive Mechanism against ill-treatment, and the supervisor of obligations outlined in the Convention on the Rights of Persons with Disabilities. » more information » google translate (Francais) » google translate (Español) |
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MALAWI | Ombudsman saves former Malawi First LadyThe Office of the Ombudsman in Malawi has directed the Electricity Supply Corporation of Malawi to pay Former First Lady an amount of money equivalent to 948.2 electricity units for incorrect tariffs charged on electricity at her home in Balaka district. » more information » google translate (Francais) » google translate (Español) |
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CANADA | CNESST : traiter les cas exceptionnels de manière exceptionnelleUn accidenté du travail porte plainte contre la Commission des normes, de l'équité, de la santé et de la sécurité du travail (CNESST) qui complique ses démarches pour obtenir un remboursement. » more information » google translate » google translate (Español) |
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AUSTRALIA | In Focus: Machinery of government changes and maladminstration risksThe NSW Ombudsman has released a short paper looking at some maladministration risks that can arise in the context of Machinery of Government changes, and how these risks can be mitigated. » more information » google translate (Francais) » google translate (Español) |
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PANAMÁ | Defensoría inicia jornada 2024 de capacitación en Derechos de la MujerCon el objetivo de promover los derechos humanos de las mujeres y concienciar acerca de la problemática de la violencia de género, este 2024; la Defensoría del Pueblo (DDP) a través de la dirección de Protección de los Derechos de la Mujer puso en marcha la estrategia de sensibilización “Mujer, ¡Sin Miedo!: Por una Sociedad Libre de Violencia de Género”. » more information » google translate » google translate (Francais) |
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PAKISTAN | University conducted 1st semester exams of Business Administration undergraduate programAfter the investigation by the Ombudsman Sindh, Mr. Ajaz Ali Khan, the University of Sindh Jamshoro conducted the examinations of the undergraduate program of Business Administration, after the authorities of the University had delayed to do so. » more information » google translate (Francais) » google translate (Español) |
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Date of article: 19/01/2024
Daily News of: 19/01/2024
Country: WORLD
Author: International Ombudsman Institute
Article language: en
IOI EUROPE | International Ombudsman Learning Academy launchedA learning initiative to help Ombudsman officers across Europe deliver quality services to the citizen was launched on 16 January 2024 in Manchester, UK. The Learning Academy of the European Chapter of the International Ombudsman Institute will serve as a specialized forum and training center where Ombudsmen and their officers will exchange ideas and practices, and develop new skills and modes of cooperation. » more information » google translate (Francais) » google translate (Español) |
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IOI | IOI President provides virtual Welcome Address to the 2024 Manchester MemorandumPresident Chris Field PSM had the pleasure of providing a Welcome Address to the 2024 Manchester Memorandum, held on 16-17 January 2024. In his address, President Field particularly acknowledged the host and instigator of the Manchester Memorandum, Parliamentary and Health Service Ombudsman UK, Rob Behrens CBE. » more information » google translate (Francais) » google translate (Español) |
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ISRAEL | Role of Ombudspersons in advancing the rights of older personsThe Office of the State Comptroller and Ombudsman of Israel presents the findings of an international survey conducted in 2022, in which 55 Ombudsinstitutions from around the world participated. The survey addressed a number of issues, including the difficulties encountered by older persons in using the digital services provided by Ombudsinstitutions and the barriers preventing older persons from filing complaints. » more information » google translate (Francais) » google translate (Español) |
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ARGENTINA | Femicidios en alza durante 2023: 322 casos reportados por la Defensoría del Pueblo de la NaciónEl Observatorio de Femicidios de la Defensoría del Pueblo publicó las cifras de los femicidios ocurridos en Argentina desde el 1 de enero al 31 de diciembre de 2023. Se registraron 322 femicidios que incluyen 30 femicidios vinculados, 6 personas trans, 10 suicidios feminicidas y 28 casos de muertes violentas de mujeres en contexto de narcotráfico y crimen organizado. » more information » google translate » google translate (Francais) |
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MÉXICO | La CDHCM se pronuncia en contra de la violencia política y transfeminicida contra mujeres trans en MéxicoEste Organismo Protector de Derechos Humanos observa con preocupación que tan solo en los primeros 15 días del 2024 se han registrado al menos 4 asesinatos de mujeres trans en el país. Lo anterior evidencia la intensificación de la violencia hacia las mujeres en razón de identidad de género, pues fueron víctimas de la más grave expresión de odio contra ellas: el transfeminicidio. » more information » google translate » google translate (Francais) |
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CANADA | Intervention auprès de l’Hôpital général du LakeshoreLe Protecteur du citoyen a reçu plusieurs signalements concernant la sécurité et la qualité des soins offerts à l’urgence de l’Hôpital général du Lakeshore. Ils rapportaient notamment une utilisation exagérée de la contention des usagers, ainsi que des écarts au protocole en vigueur encadrant le recours à la contention. » more information » google translate » google translate (Español) |
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PERÚ | Defensoría del Pueblo: a dos años de derrame de petróleo frente al mar peruano, aún no se da inicio a etapa de rehabilitación ambientalAl cumplirse, el lunes 15 de enero de 2024, dos años del derrame de cerca de once mil barriles de petróleo frente al mar de Ventanilla, la Defensoría del Pueblo exhorta al Poder Ejecutivo a continuar las acciones de evaluación y supervisión ambiental y sanitaria e invoca a las autoridades de los sectores involucrados a atender los resultados de las mismas, para la toma de decisiones orientadas a garantizar los derechos de la población que se vio afectada. » more information » google translate » google translate (Francais) |
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ESPAÑA | La síndica pide impulsar una segunda fase del Pacto para combatir la segregación escolar dentro de los centrosEl 10 de enero de 2024 tuvo lugar la octava reunión de la Comisión de Seguimiento del Pacto contra la segregación escolar, impulsado por la institución del Síndic de Greuges de Catalunya y el Departamento de Educación, junto con la mayoría de los municipios de más de 5.000 habitantes y miembros de la comunidad educativa y del arco parlamentario e institucional. » more information » google translate » google translate (Francais) |
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THAILAND | Thai Ombudsman’s recommendations about mother’s rights in taking folic acid supplementsThere have been complaints filed with the Ombudsman concerning the need for pregnant women to take folic acid (vitamin B9) supplements to prevent birth defects in newborns in a daily dose of 0.4 milligrams before pregnancy, especially during the three months before getting pregnant and the first three months of pregnancy. » more information » google translate (Francais) » google translate (Español) |
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ZAMBIA | Public Protector confers with Muchinga Provincial Administration and Chinsali MayorAs part of her working visit to Muchinga Province, the Public Protector Mrs. Caroline Sokoni this week held various engagements with the Provincial and District leadership in Chinsali. During her meeting with the Permanent Secretary at the Provincial Administration on 8 January 2023, Mrs. Sokoni said it was important for her to meet with officials, technocrats and civil servants at all levels to familiarise herself with the challenges affecting public administration and service delivery. » more information » google translate (Francais) » google translate (Español) |
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PAKISTAN | MoU signed between the Provincial Ombudsman Sindh and Chief Ombudsman ThailandDuring the first ever visit of the Chief Ombudsman Thailand, the Honourable Mr. Somsak Suwansujarit, to Pakistan from 28 November to 1 December 2023, the high point was the signing of the Memorandum of Understanding at the Chief Minister Secretariat. » more information » google translate (Francais) » google translate (Español) |
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ESPAÑA | El Defensor del Pueblo y el Ministerio de Inclusión abordan la mejora del acceso de la población vulnerable al Ingreso Mínimo VitalEl Defensor del Pueblo, Ángel Gabilondo, ha mantenido el martes, el 16 de enero de 2024 un encuentro en la sede de la institución con la ministra de Inclusión, Seguridad Social y Migraciones, Elma Saiz, en el que han abordado, entre otros asuntos, el acceso de la población vulnerable al Ingreso Mínimo Vital, aspectos relacionados con Seguridad Social y la situación migratoria. » more information » google translate » google translate (Francais) |
