Re: LGSCO Care Provider Bulletin Relaunched

Date of article: 28/04/2025

Daily News of: 30/04/2025

Country:  United Kingdom - England

Author: Local Government Ombudsmen for England

Article language: en

Ombudsman relaunches care provider bulletin 

Relaunch of Ombudsman's care provider bulletin

Have you confirmed your subscription?

Complaint file

You previously subscribed to receive our regular care provider bulletin. We will be relaunching the bulletin next month. If you want to continue receiving this please click on the link below to confirm.  

The new bulletin will be sent out every two months and will include important learning from our casework as well as news, guidance and other updates from the Ombudsman. 

Click here to confirm your subscription

 

Free training video launched

Presentation

Have you seen our video explaining what to do when someone complains? 

This short video explains to front line staff, such as care workers what they should do when someone raises a concern. The video is free for organisations to use in their internal training and induction programmes. 

You can find the video on our website. If you confirm your subscription to the bulletin you will find a link to the video and other free resources to support your organisation to deal with complaints. 

 


Care provider resources
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Bürokratiemelder – ein guter Weg, um auf Probleme hinzuweisen

Date of article: 30/04/2025

Daily News of: 30/04/2025

Country:  Germany - Thuringia

Author: Regional Ombudsman of Thuringia

Article language: de

Wenn Sie Vorgaben der Behörden als überflüssige Bürokratie empfinden, ein Antrag aus Ihrer Sicht einen übermäßigen Aufwand erfordert oder sonstige Hinweise zum Abbau von Bürokratie geben wollen, können Sie den Bürokratiemelder, der von der neuen Landesregierung eingerichtet worden ist, nutzen.

Sie erreichen den Bürokratiemelder unter https://thueringen.de/normenkontrollrat

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(CoE) Protecting press freedom is an obligation, not an option

Date of article: 30/04/2025

Daily News of: 30/04/2025

Country:  EUROPE

Author: Commissioner for Human Rights - Council of Europe

Article language: en

“A free, safe and independent press is essential in a democratic society. Protecting press freedom is not an option, it is a legal obligation”, said today the Council of Europe Commissioner for Human Rights, Michael O'Flaherty, ahead of World Press Freedom Day.

“Journalists play a critical role by ensuring accountability, uncovering injustices, and raising awareness of human rights issues. But they continue to face threats, harassment, violence, and often impunity for crimes committed against them. In some member states, journalists are faced with abusive lawsuits and detention, and those reporting from conflict zones are often deliberately attacked or detained.

I have engaged with national authorities throughout my first year as Commissioner to help enhance the protection of journalists and ensure that they can work freely and safely. Today, I reaffirm this commitment: I will continue to monitor press freedom in member states and to collaborate with the relevant actors to ensure the application of international standards.”

The UNESCO conference celebrating World Press Freedom Day will be held in Brussels on 5-7 May. Commissioner O'Flaherty will participate in the plenary of 7 May focusing on freedom of expression and artificial intelligence.

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Link to the Ombudsman Daily News archives from 2002 to 20 October 2011