IOI Ombudsman News 06/2025

Date of article: 14/02/2025

Daily News of: 14/02/2025

Country:  WORLD

Author: International Ombudsman Institute

Article language: en

 


 

45th anniversary celebration event

ITALY | Rome hosts celebrations for the 45th anniversary of the Lazio Region Civic Defender: participants to be received by Pope Francis

On the occasion of the 45th anniversary of the Lazio Region Civic Defender, a major international event will be held in Rome, organized by Marino Fardelli, President of the Italian Civic Defenders, Civic Defender of the Lazio Region, and member of the European Board of the International Ombudsman Institute (IOI). Adding further prestige to the initiative will be the general audience with Pope Francis on the morning of April 9, during which participants will be welcomed by the Holy Father.



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Poldershop discussion on the EU migration pact

THE NETHERLANDS | Poldershop on EU migration pact

Several ombudsmen and their staff gathered in Brussels on 5 and 6 February in a Poldershop to discuss the migration pact that has to be implemented in the European Union by the summer of 2026.



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Acuerdo firmado

ESPAÑA | Cinco defensorías del pueblo apuestan por medidas alternativas en la resolución de los conflictos que les plantean los ciudadanos

El 5 de febrero de 2025 se ha celebrado el acto de firma del Acuerdo de las defensorías sobre la cultura de la justicia restaurativa, el diálogo, la conciliación, el acuerdo y la reparación, que busca impulsar las medidas alternativas de resolución de conflictos en las quejas que llegan a estas instituciones de defensa de derechos. El Acuerdo, impulsado por la síndica de greuges, también ha sido firmado por el defensor del pueblo andaluz; el ararteko (País Vasco); la diputada del Común (Canarias) y la arartekoa (Navarra).



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Monitoring report tabled in Parliament

AUSTRALIA | Report on the monitoring of the Mandatory Disease Testing Act 2021, tabled in Parliament

On 5 February 2025, the NSW Ombudsman’s report monitoring the Mandatory Disease Testing Act 2021, was tabled in Parliament. The NSW Ombudsman has a statutory role to monitor the administration of the  Mandatory Disease Testing Act 2021, providing for mandatory blood testing of a person whose bodily fluids have come into contact with those of a public sector worker in a work context. 



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La sesión de revisión del trabajo anual correspondiente al año 2024 fue celebrada el 13 de enero de 2025

YUAN DE CONTROL, TAIWÁN | El Yuan de Control celebró la sesión de revisión del trabajo anual del 2024

El 13 de enero de 2025, el Yuan de Control (YC) celebró una sesión de revisión del trabajo correspondiente al año 2024, la cual fue presidida por el vicepresidente Hung-chun Lee. En esta sesión del trabajo anual, el vicepresidente expresó su deseo de promover la integridad, la buena gobernanza y la salvaguarda de los derechos humanos, demostrando el valor y la contribución de la institución a la sociedad.



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Public Defender Meets with Minister of Health

Date of article: 13/02/2025

Daily News of: 14/02/2025

Country:  Georgia

Author: Public Defender (Ombudsman) of Georgia

Article language: en

On February 11, 2025, the Public Defender of Georgia, Levan Ioseliani, met with the Minister of IDPs from the Occupied Territories, Labour, Health and Social Affairs, Mikheil Sarjveladze.

The parties discussed the current situation in the country in the psychiatric field and the recommendations developed by the Public Defender for the development of mental health services. They also emphasized the importance of cooperation between agencies in the process of eliminating challenges.

The meeting was attended by the Deputies of the Public Defender, Elene Ghudushauri and Irine Chikhladze, and employees of the Office, as well as Deputy Minister of Health Irine Tsakadze and other representatives.

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(EO) Positive follow-up by EPSO to remote testing inquiries

Date of article: 12/02/2025

Daily News of: 14/02/2025

Country:  EUROPE

Author: European Ombudsman

Article language: en

The European Personnel Selection Office (EPSO) has reacted constructively to a series of findings by the Ombudsman related to how it carried out remote tests as part of the recruitment process for the EU civil service.

In response to four cases where the Ombudsman had found maladministration, EPSO offered the candidates concerned the possibility to redo the tests. The complainants had encountered a variety of problems when they first took the remote tests administered by EPSO’s contractor, including technical problems in launching tests, a lack of or improperly working tools on the testing platform, and excessively long waiting times before a supervisor was available.

In addition to the cases where the Ombudsman found maladministration, EPSO settled a further two cases during the course of the Ombudsman’s inquiries by deciding to invite the complainants to retake the tests.

In response to a suggestion and remarks by the Ombudsman in two other testing-related inquiries, EPSO also said it would ensure it is possible to retroactively review the functionality of tools used by candidates during the tests and make it possible in the future to automatically provide candidates with a copy of their answers and the correct answers after testing.

Relevant inquiries

How the European Personnel Selection Office (EPSO) dealt with a complaint about technical problems in a selection procedure (EPSO/AST/155/22 - Assistants in the field of operational security) - 413/2023/MAG

How the European Personnel Selection Office (EPSO) handled a complaint concerning issues in the context of remote testing as part of selection procedure EPSO/AST/151/22-3 - 1027/2023/MAG

How the European Personnel Selection Office (EPSO) handled a complaint concerning the unavailability of proctors during a remote test in a selection procedure for EU staff EPSO/AD/398/22 - 1030/2023/MAG

How the European Personnel Selection Office (EPSO) handled a complaint concerning technical difficulties experienced during remote testing - 1735/2023/MAG

How the European Personnel Selection Office (EPSO) handled a complaint concerning technical issues during a remote test for an EU staff selection procedure - 1039/2023/MAG

The European Personnel Selection Office (EPSO) no longer providing candidates with access to their answers and to the correct answers in the multiple-choice questionnaires (MCQ) - 1360/2024/MAG

How the European Personnel Selection Office (EPSO) dealt with technical issues in the remote testing in an EU staff selection procedure - 34/2024/MAG

How EPSO dealt with technical issues experienced by a candidate in selection procedure EPSO/AD/398/22 - 261/2024/MAG

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Judge upholds Ombudsman’s decision in nursery fees case

Date of article: 12/02/2025

Daily News of: 14/02/2025

Country:  United Kingdom - England

Author: Local Government Ombudsmen for England

Article language: en

 

A High Court judge has found in favour of the Local Government and Social Care Ombudsman after a local authority challenged its report about childcare.

The report, which was due to be published in 2022, involved a complaint about parents being required to pay top-up fees for free nursery placements under the Government’s Free Early Educational Entitlement (FEEE) scheme.

The local authority under investigation, Bournemouth, Christchurch and Poole Council, disputed the decision on a number of grounds and challenged the Ombudsman’s view that the top up fees imposed should have been voluntary through the judicial review process.

The case was heard before Mr David Lock KC, sitting as a Deputy Judge of the High Court on 29 January 2025 and a decision was handed down on 7 February, upholding the Ombudsman’s understanding of the case.

Ombudsman, Ms Amerdeep Somal, said:

“We welcome the judge’s decision, which brings to a conclusion a protracted case that has spanned a number of years.

“While we acknowledge councils will want to make justified challenges, we will take a robust stance to defend our decisions, which are based on evidence and arrived at after a great deal of careful consideration.

“I am pleased the judge has agreed with our position and understanding of the facts, law and guidance surrounding this case.”

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The human rights defenders protection mechanism needs improvement – the People’s Advocate Office submitted a concept for strengthening the mechanism to the Ministry of Justice

Date of article: 14/02/2025

Daily News of: 14/02/2025

Country:  Moldova

Author: People's Advocate Office of the Republic of Moldova

Article language: en

In a world marked by instability, armed conflicts, democratic regressions, and increasingly frequent attacks on civil society, the role of human rights defenders becomes essential in protecting democracy, promoting social justice, and ensuring the respect of every individual’s fundamental rights. They contribute to creating a fairer society by monitoring human rights violations, providing legal and humanitarian assistance, raising public awareness, and influencing public policies.

In many states, human rights defenders are subjected to reprisals, intimidation, violence, and persecution. Protecting them is crucial for maintaining a free and fair society. International organizations, such as the UN and the Council of Europe, constantly emphasize the need for effective protection mechanisms for these crucial actors of democracy. Many abuses would remain unknown and unpunished without their activity, and democratic progress would be seriously affected.

In the Republic of Moldova, human rights defenders (HRDs) face multiple challenges that affect their activities.

Intimidation and harassment: HRDs and journalists are often victims of smear campaigns and harassment. The UN Special Rapporteur on the situation of human rights defenders mentioned that they face intimidation and threats, especially when criticizing certain decisions.

Limited access to information: Journalists and other defenders encounter difficulties in obtaining information of public interest, which affects their ability to inform society accurately.

Lack of official status: Currently, HRDs in the Republic of Moldova do not have recognized official status, limiting their legal protection and formal recognition of their activities.

To address these challenges, the People’s Advocate Office (PAO) in the Republic of Moldova has initiated a crucial step to protect human rights defenders. After an extensive public consultation process over the past two years with representatives of authorities, civil society, media, and academia, the People’s Advocates have developed a Concept that aims to improve legislation and practices regarding the recognition and protection of human rights defenders. This document has been recently submitted to the Ministry of Justice, suggesting the establishment of an inter-institutional working group to develop a clear and effective regulatory framework in this area.

Human rights defenders are individuals or organizations that promote and protect fundamental human rights, including journalists, civic activists, lawyers, non-governmental organizations, trade unions, and even national human rights institutions.

The concept submitted by PAO suggests:

  • Clearly defining the status of human rights defenders and the criteria for recognition;
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  • Establishing a protection mechanism in emergencies, especially when the state itself violates human rights;
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  • Ensuring free access to information and transparency for the media and NGOs;
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  • Recognizing and protecting child human rights defenders, whose involvement must be guaranteed by the state;
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  • Introducing clear sanctions for those who threaten or attack human rights defenders;
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  • Establish an inter-institutional cooperation mechanism for PAO, the Ministry of Justice, and civil society to collaborate effectively in implementing these measures.

The People’s Advocate, Ceslav Panico, emphasized:

“Human rights defenders are essential for a healthy democracy. However, in many countries in our region, they are intimidated, harassed, or even persecuted. Or, even more, labeled and assigned the status of “foreign influence agents”. The Republic of Moldova must be a positive example in the region and ensure a solid legislative framework and effective protection mechanisms for protecting them, whether we are talking about civil society organizations, journalists, civic activists, or lawyers”.

The People’s Advocate on the Rights of the Child, Vasile Coroi, added:

“Child human rights defenders are a reality. Recognizing them through the Law on the rights of the child is an important step, but we need additional regulations to empower and protect them”.

The People’s Advocates suggest the creation of a working group under the coordination of the Ministry of Justice, consisting of representatives of authorities, civil society, and international experts, to analyze existing legislation and propose a clear and effective regulatory framework for protecting human rights defenders.

PAO urges all responsible institutions and civil society to support this initiative, considering that human rights defenders are the backbone of democracy and the guarantors of respecting fundamental rights.

For more details, access the Human Rights Defenders Concept (https://ombudsman.md/post-document/concept-privind-aparatorii-drepturilor-omului/) and the proposal for legislation improvement submitted to the Ministry of Justice: (https://ombudsman.md/post-document/propunere-de-perfectionare-a-legislatiei-in-temeiul-art-27-lit-a-din-legea-cu-privire-la-avocatul-poporuluiombudsman-nr-52-2014/)

For more information, feel free to contact Svetlana Rusu (0600 026 44).

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Link to the Ombudsman Daily News archives from 2002 to 20 October 2011