(CoE) Armenia: Build on human rights progress in non-discrimination, combating violence against women, and integration of Karabakh Armenians

Date of article: 10/02/2026

Daily News of: 10/02/2026

Country:  EUROPE

Author: CoE - Commissioner for Human rights

Article language: en

The Council of Europe Commissioner for Human Rights, Michael O’Flaherty, conducted a visit to Armenia from 3 to 5 February 2026, focusing on three topical issues: anti-discrimination, violence against women and the human rights of Karabakh Armenians displaced to Armenia. The Commissioner expresses his appreciation to the Armenian authorities for their welcome, excellent cooperation and openness throughout the visit. He also extends his gratitude to representatives of civil society and international organisations for their constructive engagement and valuable insights.

Progress in human rights protection

The Commissioner acknowledges Armenia’s substantial progress in human rights protection, notably through reforms of legislation on anti-discrimination and on gender-based violence, and the country’s commitment to integrating Karabakh Armenians. Achievements include: the introduction of new instruments to address violence against women, including police and court protection orders; the establishment of victim support services; the development of long-term integration for Karabakh Armenians, as reflected in the sharp increase in the granting of Armenian citizenship to them; and an active dialogue with the Council of Europe and other international partners to align national legislation with international human rights standards.

Addressing the legislative gap in equality

Despite these advances, the Commissioner underscores that Armenia still lacks a comprehensive anti-discrimination framework: the long-pending draft law on equality has not yet been adopted. The Commissioner calls on the authorities to swiftly adopt, in consultation with civil society and in line with international standards, an anti-discrimination law establishing effective remedies for victims and empowering a well-resourced equality body with a robust mandate to act on discrimination. He also recommends that the law explicitly lists all protected grounds under international law, including sexual orientation and gender identity.

Combating violence against women: from law to practice

Violence against women remains a pervasive challenge and urgent concern. Patriarchal attitudes and entrenched gender stereotypes continue to exist in society and create significant barriers to progress. These prejudices reinforce victimisation and perpetuate suffering. Additional problems include disinformation campaigns around the Council of Europe Convention on preventing and combating violence against women and domestic violence (the Istanbul Convention) and harassment of civil society working on this by anti-gender groups.

Legislative reforms, notably recent amendments to the 2017 law on the prevention of domestic violence and the 2022 Criminal Code, mark progress. The establishment of support centres and shelters for survivors and awareness-raising efforts are positive initial steps. However, the Commissioner is concerned by reports of insufficiently victim-centred practice within law enforcement and the judiciary, favouring the perpetrators’ perspectives under the guise of family reconciliation. He also calls attention to the inconsistent application and frequent judicial reversal of protection measures, lacunae in data collection, and limited funding and reach of shelters, especially for women in rural areas.

The Commissioner welcomes the growing recognition among authorities that a victim-centred, prevention-oriented response is essential. Nevertheless, he urges sustained investment in survivor support and protection and increased and long-term funding for NGOs delivering frontline services. He emphasises the need for proper implementation of updated domestic violence legislation, and mandatory gender sensitivity training based on international standards for all professionals involved, especially police officers who serve as first responders to domestic violence. 

“Protecting women and girls requires more than laws ; it requires an unequivocal commitment to their application and a shift in institutional culture,” stated Commissioner O’Flaherty. “Police and the judiciary must be trained to recognise the realities of violence against women and domestic violence, ensuring that victims find justice rather than pressure to reconcile with their abusers”.

Long-term integration of Karabakh Armenians displaced to Armenia

The Commissioner acknowledges Armenia’s outstanding solidarity and practical support for Karabakh Armenians displaced to Armenia. The swift mobilisation of emergency assistance—housing, social services, financial aid, and educational opportunities—reflects Armenia’s welcoming attitude. As the country transitions from emergency relief to long-term integration, the Commissioner notes the challenges ahead: ensuring economic integration, improving housing opportunities, restoring identity and pension-related documents, securing citizenship or other ways to avoid statelessness, and achieving social inclusion.

The Commissioner welcomes the authorities’ recognition of these challenges and ongoing efforts to adapt support programmes making them more inclusive, prioritise the most vulnerable, and foster self-reliance. He encourages the Armenian authorities to adopt a comprehensive, well-resourced integration strategy, involving displaced persons, civil society and international partners. By strengthening social safety nets, removing practical and legal barriers, and ensuring opportunities for all—including women, children, older persons, and persons with disabilities—Armenia can solidify its rights-based response to the displacement.

The Commissioner also recalls that the right to voluntary, safe, and dignified return remains important for Karabakh Armenians, and invites the authorities to ensure that displaced persons are fully informed and supported in making free choices about their future. He acknowledges the sensitivities around this issue amid the ongoing peace process and encourages continued efforts to uphold rights and respond to the needs of all displaced persons.

“A successful integration strategy must be inclusive and comprehensive. It is vital that the most vulnerable—including children, older persons, and persons with disabilities—are not left behind. This requires a well-resourced strategy, developed in partnership with civil society, that guarantees not only housing and work but also the right of every individual to make a free and informed choice about their future.”

Ratification of the Istanbul Convention

The Commissioner notes with appreciation the clear commitment of Armenia’s officials to ratifying the Istanbul Convention, which was reaffirmed at the end of the visit by Deputy Prime Minister Tigran Khachatryan. He welcomes the fact that many provisions of the Convention have already been reflected in national legislation. The Commissioner encourages the authorities to take the final step and ratify the Convention as a matter of priority. He further recommends that the authorities address misconceptions and disinformation surrounding the Convention.

The Commissioner’s detailed observations are forthcoming.

During his visit to Armenia, the Commissioner met with the Deputy Prime Minister, Tigran Khachatryan; the Minister of Foreign Affairs, Ararat Mirzoyan; the Minister of Justice, Srbuhi Galyan; the Minister of Internal Affairs, Arpine Sargsyan; the Minister of Labour and Social Affairs, Arsen Torosyan; the Chairperson of the Court of Cassation, Lilit Tadevosyan; the Standing Committee on Human Rights Protection and Public Affairs of the National Assembly; the Armenian delegation to PACE; and the Human Rights Defender of Armenia (Ombuds), Anahit Manasyan. The Commissioner also engaged in discussions with the United Nations Resident Coordinator, Françoise Jacob, and representatives of UNHCR and UNFPA; the EU Ambassador, Vassilis Maragos; and with civil society organisations. The Commissioner visited a shelter for women survivors of domestic violence and held discussions with the shelter’s administration and survivors. The programme included a visit to the Historical Museum of Armenia.

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(FRA) FRA stakeholder feedback survey 2025 now open

Date of article: 05/02/2026

Daily News of: 10/02/2026

Country:  EUROPE

Author:

Article language: en

FRA has launched its annual Stakeholder Feedback Survey for 2025, and we want to hear from you. The survey is your opportunity to share your views on FRA’s activities and outputs over the past year.

The survey aims to assess how well our work has met your needs and expectations. Your input is invaluable in helping us improve and ensure our efforts remain impactful and aligned with stakeholder needs. 

It is open until 20 February 2026 and it takes approximately 15 minutes to complete. 

All responses will be handled with strict confidentiality. For more information, see the Data Protection Notice in the survey.

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(EO) Ombudswoman opens inquiry concerning AI use in evaluation of EU funding proposals

Date of article: 10/02/2026

Daily News of: 10/02/2026

Country:  EUROPE

Author:

Article language: en

European Ombudswoman Teresa Anjinho has opened an inquiry into the measures governing the use of artificial intelligence (AI) by external experts in the evaluation of EU funding proposals. The inquiry will focus on whether the institutions concerned put in place sufficient safeguards regarding AI use.

Following a complaint by a Polish company related to the evaluation of a proposal for funding under the Horizon Europe EIC Accelerator programme, the Ombudswoman has asked the European Commission and the European Innovation Council and SMEs Executive Agency (EISMEA) a number of questions.

The questions address matters such as what rules are in place concerning the use of AI by expert evaluators, how the Commission and EISMEA assess the risks and opportunities of evaluators using third party AI tools, and if evaluators are required to disclose their use of AI.

As part of the inquiry, the Ombudswoman also plans to inspect some documents that EISMEA and the Commission may hold regarding AI use by external experts.

Background

The Polish company that submitted the complaint alleged that the external experts evaluating its proposal for EISMEA had used third-party artificial intelligence (AI) systems in a manner that had made the evaluation unfair.

It also argued that clearer rules governing the use of AI systems by project evaluators should be established.

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IOI Ombudsman News 5/2026

Date of article: 10/02/2026

Daily News of: 10/02/2026

Country:  WORLD

Author:

Article language: en

 


 

Human Rights Ombudswoman Dr. Simona Drenik Bavdek

SLOVENIA | Newly elected Human Rights Ombudswoman in Slovenia

At its session on 3 February 2026, the members of the National Assembly elected Dr. Simona Drenik Bavdek as the new Human Rights Ombudswoman. She will also advocate for the establishment of a children's rights ombudsman in Slovenia, who would be able to operate autonomously within the Ombudsman's institution.



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Advisor's Workshop to strengthen Institutional Capacity

PAKISTAN | Strengthening Institutional Capacity Through Advisors’ Workshop

The Office of the Ombudsman Punjab organized a two-day capacity-building workshop for all Advisors on 12 and 13 January 2026, aimed at enhancing consistency, legal accuracy, and effectiveness in complaint adjudication and implementation processes. The workshop served as a platform for shared learning, experience exchange, and alignment on best practices across diverse administrative domains.



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FINLAND | Over 7,000 complaints received by Parliamentary Ombudsman

In 2025, the Parliamentary Ombudsman received a total of 7,321 complaints. This is the second largest number of complaints of all time. Case numbers rose in nearly all administrative branches. The largest numbers of complaints concerned social services, the administrative branch of the police and healthcare. The number of cases concerning foreign nationals more than tripled from the previous year. More than half of them concerned delays in processing at the Finnish Immigration Service.



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Réunion du Bureau de l’AOMF à Paris

AOMF | Réunion du Bureau de l’AOMF : orientations et perspectives pour l’année 2026

L’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) s’est réunie le 19 janvier 2026 à Paris. Cette rencontre a permis de dresser le bilan des actions menées en 2025 et de définir les grandes orientations pour la période 2026-2027.



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Domestic and Ethnic Committee conducts site inspection of the MCEC to understand ecological research on marine mammals and achievements in conservation education (2025.11.07)

CONTROL YUAN, TAIWAN | Domestic and Ethnic Committee Inspects OCA, Showing Concern for Marine Debris Reuse and Marine Ecological Conservation Achievements

On 7 November 2025, the convener of the Control Yuan’s Domestic and Ethnic Committee, Ombudsman Tsai Chung-yi, accompanied by 14 committee members, visited the Ocean Conservation Administration under the Ocean Affairs Council for an inspection. The delegation conducted field visits to member companies of the Marine Debris Recycling Coalition and the Central Taiwan Marine Conservation Education Center, followed by operational briefings and a comprehensive discussion session with the OAC and OCA.



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The Overview Report is now available

UK | Report highlights confusion over patient removal rules in GP

The Northern Ireland Public Services Ombudsman has published the second in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare. The report ‘The Removal of Patients from their General Practice Service’ provides an overview assessment of GP Practice decisions to remove patients from their Practice list alongside the guidance; legislation; and processes currently in place to inform these decisions.



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DENMARK | The Ombudsman looks into conditions for children and young people in emergency care

As the theme for his monitoring visits to institutions for children in 2026, the Danish Parliamentary Ombudsman will be looking into the social facilities that the municipalities use when there is a need for placing a child or young person in emergency care.



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The new update report is now available

CANADA | Ombudsperson finds ongoing gaps in safeguards for involuntary patients under BC’s Mental Health Act

A new BC Ombudsperson report finds that too often key legal safeguards for involuntary patients under BC’s Mental Health Act are still not being applied across the province, despite improvement since the office’s 2019 Committed to Change investigation.



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Una actuación de oficio para evitar sobrecostes en las tarifas de transportes alternativos al tren

España | El Defensor del Pueblo solicita al Ministerio de Consumo y a la Comisión de la Competencia que actúen para evitar sobrecostes en los precios de los transportes alternativos al tren

El Defensor del Pueblo, Ángel Gabilondo, ha abierto una actuación de oficio ante el Ministerio de Derechos Sociales, Consumo y Agenda 2030 y ante la Comisión Nacional de los Mercados y la Competencia para que informen, en sus respectivos ámbitos, acerca de las medidas que pretenden adoptar para evitar sobrecostes en las tarifas de transportes alternativos al tren y evitar la existencia de conductas presuntamente abusivas por parte de algunas compañías.



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The Ombudsman announces results of direct investigations

HONG KONG, CHINA | Ombudsman announces results of direct investigation operation into effectiveness of administrative support provided for complaint handling by the Secretariat of the Medical Council

On 5 February 2026, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the effectiveness of administrative support provided for complaint handling by the Secretariat of the Medical Council of Hong Kong under the Department of Health, and the DH’s regulatory role. The Office of the Ombudsman made 21 improvement recommendations to the authorities.



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Local Government and Social Care Ombudsman appoints new Director of Corporate Services

Date of article: 06/02/2026

Daily News of: 10/02/2026

Country:  United Kingdom

Author:

Article language: en

The Local Government and Social Care Ombudsman (LGSCO) has appointed James Strachan as its new Director of Corporate Services.

James joins from Eastleigh Borough Council in Hampshire, where he has served as Chief Executive for the past four years. He brings a wealth of experience from across local and central government, having previously held the role of Business Development Director at Southampton City Council and a range of senior positions at Hampshire County Council.

James also has significant Whitehall experience, having worked at the Cabinet Office and served as a Director at the National Archives.

In this newly-created role, James will join the Ombudsman’s Executive Team and lead the corporate services function, overseeing the organisation’s Policy and Communications, Human Resources, IT, Operational Support, Projects and Committee & Governance teams.

Local Government and Social Care Ombudsman, Mrs Amerdeep Clarke, said:

"After a thorough recruitment process, we are delighted to have appointed James as our new Director of Corporate Services. 

“His extensive experience across local and central government, combined with his strong track record of leadership, makes him ideally placed to drive forward our corporate services and support the vital work we do for the public. 

“James has demonstrated throughout his career an ability to lead teams effectively while delivering real improvements to services. His understanding of both local government and central government will be invaluable as we continue to develop as an organisation. We very much look forward to working with him.”

Mr Strachan said:

"I'm delighted to be joining the Local Government and Social Care Ombudsman.  I've always been impressed with the professionalism and dedication of the LGSCO and its mission not just to resolve individual disputes, but also to learn lessons that can be applied across the sector.  

“I look forward to joining a great team and contributing what I've learned from my own career in public services."

James will take up his new post on 1 April.

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Link to the Ombudsman Daily News archives from 2002 to 20 October 2011