Delays to Disabled Facilities Grant process have major impact on people’s lives says Ombudsman

Date of article: 18/03/2016

Daily News of: 18/03/2016

Country:  United Kingdom - England

Author: Local Government Ombudsmen for England

Article language: en

People with disabilities are being left for too long in unsuitable homes because of problems with councils’ Disabled Facilities Grants processes, the Local Government Ombudsman (LGO) says.

In a report issued this week, the LGO highlights some of the complaints it receives when the grants process goes wrong, and the significant impact this can have on people’s daily lives.

In one case a married couple was separated for a number of weeks over Christmas because the work on their home was poorly managed and carried out. In another, a man waited 18 months longer than he should have for an accessible shower and had to wash in his kitchen sink, because the work was delayed and the council failed to chase it up.

Housing adaptations provide a lifeline to thousands every year. They allow people to continue living in their homes independently and with dignity. However in the cases the LGO investigates, the process of applying for and receiving a grant is often beset by delay.

Dr Jane Martin, Local Government Ombudsman said:

“Housing adaptations are not just about providing the simple ‘bricks and mortar’ changes, but about giving independence and dignity to people with disabilities. Relatively simple changes, like accessible showers or doorways, can make a huge difference to peoples’ quality of life.

“These adaptations must be provided by housing services departments, but my experience shows many people are being let down. The stories in my report are typical of problems we see with housing adaptation complaints, and we want authorities to learn from our findings.”


The report gives good practice guidance to local authorities to improve their grant allocation schemes and also offers elected members questions they can ask to scrutinise their own grants processes to ensure the problems investigated do not surface in their authorities.

Research undertaken last year by Foundations, the organisation that oversees local Home Improvement Agencies, suggests adaptations are also good for councils and can save authorities money in the long-run by allowing people to live in their homes for much longer, without having to rely on outside help or move to care homes.

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Interview with dr. Adam Bodnar for Newsweek

Date of article: 18/03/2016

Daily News of: 18/03/2016

Country:  Poland

Author: Polish Ombudsman

Article language: en

You can't do anything.


Weakening or paralysing the Constitutional Tribunal equals vulnerability to the government. The vulnerability of the state and every citizen – says Adam Bodnar, the Commissioner for Human Rights.


NEWSWEEK: You said that the last sitting of the Constitutional Tribunal is a historic hearing.
ADAM BODNAR: Whether the Constitutional Tribunal survives as an institution that has a real possibility of examining the constitutionality of statutes, and thus uphold the rights and freedoms of individuals, of will it be just a dead letter, depended on it. The statute, referred to as a "corrective act", in fact, leads to the paralysis of the Constitutional Tribunal. Therefore, this hearing was a matter of life and death for this institution.

Why is the paralysis of the Constitutional Tribunal so dangerous?

– Currently, there is no parliamentary majority needed to change the Constitution. By crippling the Tribunal, the ruling party opens a door to state reforms without changing the Constitution.  Simply put: the government grants itself the right to enact statutes without regard to the Constitution, and without taking into account the negative feedback of people affected by these changes. Because government knows that there is no longer any authority that could quickly and effectively control or restrict its activities. It behaves according to the principle: we know better and we do what we want. The same rule was applied by Viktor Orbán. He also initiated the changes in Hungary by crippling the Constitutional Court, and then carried out various state reforms, whose goal was to centralize power and strengthen the ruling party. For years to come.

PiS has already carried out several fundamental changes.

- Yes, and they are not free from legal defects. The Media Law, in practice, omitted the existence of the National Broadcasting Council, even though it is a body established to control the media, whose supervisory competences have been enshrined in the Constitution. The Act on Civil Service has even questioned the acquis in this area, and the surveillance law increased the possibility of acquiring Internet data to a disturbing extent. As the Commissioner for Human Rights, I had to voice my reservations to these changes.

Which announcements made by PiS concern you the most?

– Many of them. For instance, the amendment of the Code of Criminal Procedure. Certain points almost eliminate the achievements of Strasbourg's case-law.

For example?

– In the field of "using fruit of the poisonous tree", that is, illegally acquired evidence. Or in the case of eliminating ex post approval in the case of surveillance.  Do you know how does it work?

No.

– In accordance with current regulations, if, in the course of operating surveillance (investigation), state services learn about a different crime than the one they are tracking using surveillance, they must apply to the court for an approval to use materials obtained in this way. Thanks to this, other surveillance operations also remain under court control. Meanwhile, the new government says: but why do we need ex post approval? The proposed provisions forgo the requirement to seek court approval, the public prosecutor's consent will be sufficient.

Zbigniew Ziobro receives a dangerous tool.

– I'm not saying that it will happen, but you may find that in every other case the use of such surveillance will be needed. This solution contradicts the case-law of the European court of Human Rights and the earlier case-law of the Constitutional Tribunal.
The representatives of the Commissioner for Human Rights, the Helsinki Foundation, the Supreme Bar Council report critical opinions on this matter, and the government is turning a deaf ear. "You go on, and we will do our thing. You can't do anything".

You mentioned that the amendments to the Code of Criminal Procedure will apply to the use of illegally obtained evidence.

– The use of the so-called fruit of the poisonous tree will no longer be forbidden, the courts will be required to take every evidence (with a few exceptions), even ones acquired unlawfully. Suffice to say, that once proof has been obtained, and we strive to establish the truth, then it does not matter how the evidence was acquired. The most important thing, after all, is that it proves something. This provision will strike out the achievements of the Supreme Court's case-law, which strived to exclude such evidence.

Even if it is a result of provocation? A baby put in someone's belly?

– Of course, the court may say "no" and conduct an individual interpretation of the case on the basis of the Constitution, the right to privacy, the prohibition of torture and degrading treatment, etc. However – firstly – one has to know how to interpret the Constitution directly while omitting statutory norms, which is not easy at all. Secondly, one has to have civil courage. And thirdly, such a situation will very quickly result in a dangerous interpretive chaos, as one court will rule in one way, and another one – in a different way.

And the government will transfer priority cases from ambitious courts to ones that humbly comply with the new law.

– It's possible. Please note that another reform concerning the justice system will be announced soon – an amendment providing for the elimination of the courts of appeal. They were re-established in Poland in 1990 as bodies that examine the correctness of proceedings before lower courts. Transferring these powers to the competence of district court may prolong appeal procedures. This won't be the only consequence of this change. Another one concerns the redeployment of staff, especially in terms of courts' presidents.

Politicisation of the judiciary?

– Unfortunately, during the so-called IV Republic, we witnessed how special services influenced the staffing of the position of the President of the District Court in Katowice.

Let me remind you: the then head of the Internal Security Agency, Bogdan Święczkowski, suggested the candidacy, and justice minister Zbigniew Ziobro approved it. It concerned the case of Barbara Blida. Today, Święczkowski is the State Prosecutor, and the first deputy of Public Prosecutor General Ziobro.

– Now the big question is: how to counter the growing systemic threat? If the National Council of the Judiciary, as a constitutional body set to guard the independence of the judiciary, finds dangers to the functioning of the courts in this reform, will it be able to appeal to the Constitutional Tribunal? And will the latter be able to adjudicate on the need to adjust the statute?

If it is crippled...

– ... exactly. Allow me to remind you what Prime Minister Orbán did to cumbersome judges. He lowered the retirement age for this occupational group, which caused that several hundred judges, mainly court presidents, lost their jobs overnight. They were immediately replaced by people, whose selection was influenced by the executive. It alarmed Brussels, EU procedures were set in motion. The European Commission, not knowing how exactly to tackle the Hungarian problem, has referred to the prohibition of discrimination on grounds of age. The case went before the Court of Justice of the European Union in Luxembourg. Ultimately, the European Commission won. However, a couple of years passed and the changes in Hungary became reality.

That is, international procedures are not an effective remedy.

– Control procedures and all international safeguards are important, but time is also of the essence. Anti-democratic changes demolish the state and often there is no retreat or it is very difficult and extremely expensive.

Does combining the positions of the Minister of Justice and the Prosecutor General by Zbigniew Ziobro cause you any concern?

– Such a solution has already functioned in the III Republic, also in the case of Zbigniew Ziobro. The current amendment of the Prosecution Act is dangerous for another reason. It provides for a brand new privilege of the Public Prosecutor General – the right to share files from pre-trial criminal proceedings at any stage of the investigation, in a selective manner. This means that the Public Prosecutor General will be able to give materials from pre-trial proceedings to selected reporters.

It's like a judgement prior to the proper judgement.

– We are carefully analysing this matter in the Office of the Commissioner and thinking about challenging this provision before the Constitutional Tribunal. Of course, this raises the question whether or not this challenge will be purely symbolic? However, we will continue to do our thing, we will always defend civil rights.

An independent Tribunal is the only way to defend democracy against the authoritarian inclinations of the government?

– I am convinced that the rule of law is not possible without an independent constitutional judiciary. Sometimes, arguments appear that the Nordic countries, the UK or the USA do not have a Constitutional Tribunal. However, they do have supreme courts equipped with competences to control legislation, and thus serve as the guarantors of the rule of tripartition of power and the principle of checks and balances. The tripartition of powers serves exactly that reason – so the ruling authority cannot distort democracy, replace it with authoritarian practices. Authoritarianism does not respect the rights and freedoms of the individual, but makes them dependant strictly on political decisions.

Is the Commissioner for Human Rights the next institution that the government will want to subdue? 

– I do not want to speak on this subject. I focus on performing my mission in the best way possible. However, I must admit that depriving the Constitutional Tribunal of the possibility to adjudicate strips the Commissioner of Human Rights of one of the most important tools for action, and thus limits its powers. For the least hearing, we examined all cases currently pending before the Tribunal. It turns out that as many as 30 directly concern citizens. For example, the case of single women with frozen embryos, forbidden to use them without a partner by the new law on in vitro. The biological clock of these women continues to beat, and finding a partner is often difficult. Such cases need an efficient Constitutional Tribunal. A body which exercises supervision over the entire Polish legislation.

What other institutions may have a problem when the Constitutional Tribunal ceases to function?

– For example – the Supreme Chamber of Control, whose recommendations usually remain in conflict with the government. The Supreme Court – we are already hearing the announcements on the establishment of a peculiar authority, some kind of a people's chamber, which would control the Supreme Court. The Ombudsman for Children... In truth, every independent institution established to monitor the actions of the executive and protect the rights of citizens.

Some members of parliament are speaking of a new act that aims to regulate the procedure for lifting the immunity of the Commissioner for Human Rights, the Ombudsman for Children, the President of the Supreme Chamber of Control and the Institute for National Remembrance, the Inspector General for Personal Data Protection. Each of these institutions, just like the Constitutional Tribunal, is threatened by a real restriction of their powers, transformation into a purely decorative institution, whose existence will only serve to legitimise the actions of the executive, without any possibility to counter the will of the ruling majority. The Organisation for Security and Co-operation in Europe (OSCE) has already presented a negative opinion on the immunity act. I wonder whether someone from the government will listen to these concerns.

"And what can you do?" returns as a refrain?

– Exactly. That is why the defence of the Constitutional Tribunal is so important. Weakening or paralysing this institution equals vulnerability to the government. The vulnerability of the state and every citizen.

 

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El Síndic recomienda al Departamento de Enseñanza que a la hora de reducir líneas de P3 vele por evitar la segregación y no limite el cierre a criterios de demanda

Date of article: 17/03/2016

Daily News of: 18/03/2016

Country:  Spain - Catalonia

Author: Regional Ombudsman of Catalonia

Article language: es

El Síndic considera que la supresión de grupos cuando las necesidades de escolarización decrecen a causa de la evolución demográfica responde al mandato que tiene el Departamento de Enseñanza

Denuncia un tratamiento diferenciado en la supresión de grupos en función de la titularidad del centro y del nivel de demanda


Constata que la sobreoferta de plazas en determinadas zonas favorece la segregación


Las fluctuaciones de la demografía educativa han provocado que en los últimos años hayan proliferado los cambios del número de centros, de grupos y de ratios

(c) Jordi Soteras

Con carácter general, el Síndic de Greuges de Cataluña no considera irregular la supresión de grupos en barrios o municipios cuyas necesidades de escolarización disminuyen a causa del descenso demográfico, de acuerdo con el deber que tiene el Departamento de Enseñanza de programar la oferta educativa. Es necesario analizar, en todo caso, los motivos que justifican suprimir grupos en un centro y no en otro, y los efectos que esta decisión genera en el conjunto del sistema educativo.

El Síndic de Greuges de Cataluña ha recomendado al Departamento de Enseñanza que tenga presente el deber de programar la oferta educativa,  evitando los efectos de la segregación. Ello implica que, a pesar de que la LOMCE lo incorpora como criterio cuando antes no existía, la demanda social de cada centro no sea el principal criterio a la hora de programar la oferta y de determinar si se aplican ampliaciones o reducciones de grupos y de ratios. Enseñanza hará pública este viernes 18 de marzo la oferta de plazas escolares de cara al próximo curso.

El Síndic destaca también que es necesario evitar cerrar grupos en zonas segregadas aunque vaya en detrimento de la provisión de oferta en otras zonas cercanas con mejor reputación, ya que los procesos de “huída” de determinadas familias acostumbran a reproducir la segregación escolar.

A partir de quejas y también por iniciativa propia, se ha analizado la política y los criterios seguidos por la Administración educativa a la hora de modificar el número de grupos y de unidades que conforman la oferta escolar. Es preciso tener en cuenta que las fluctuaciones de la demografía educativa han provocado que en los últimos años hayan proliferado los cambios, a través de la programación de la oferta, del número de centros, de grupos y de ratios, bien por incremento, bien por decremento, del mapa escolar de muchos territorios.

De las conclusiones extraídas destaca, con carácter general, que la programación de la oferta a partir de criterios de demanda de las familias, tiende a reproducir la segregación escolar, porque acostumbra a consolidar la demanda de los centros socialmente más prestigiados y a debilitar la de los centros socialmente más estigmatizados.

También pone de manifiesto que la sobreoferta tiene efectos negativos. En este sentido ha recomendado al Departamento que programe la oferta con un equilibrio entre la demanda potencial (niños empadronados con edad teórica de acceso), la demanda real (solicitudes) y las plazas ofertadas por zona, sin generar situaciones de sobreoferta, por sus efectos negativos sobre la segregación escolar, aunque este hecho suponga suprimir grupos en determinados centros.

El Síndic ha detectado un tratamiento diferenciado en la supresión de grupos, con la tendencia a modificar las unidades y los grupos de los centros concertados después de la preinscripción, en función de si quedan plazas vacantes, mientras que en las escuelas públicas este cierre se planifica, a menudo, antes de la preinscripción.

La supresión de grupos después de la preinscripción también beneficia a las escuelas públicas con más demanda, y debilita a las públicas con una demanda más débil, generalmente con una composición social más desfavorecida.

El Síndic ha recomendado que las supresiones de grupos se programen prioritariamente en la oferta inicial, antes del proceso de preinscripción, también en el caso de los centros concertados haciendo uso del procedimiento de oficio establecido para la reducción de unidades concertadas, y que los criterios de programación de la oferta sean los mismos para los dos sectores de titularidad.

El análisis de la supresión de grupos para el curso 2014/2015, motivada por la evolución demográfica, evidencia que, respecto al curso 2013/2014, se han eliminado grupos de P3 en 139 centros, de los cuales 131 son del sector público y 8 del sector privado. Esta supresión, sin embargo, también se produce en alrededor  de un 50% en centros ubicados en municipios sin oferta privada concertada. De los 131 centros públicos afectados, 66 se encuentran en municipios sin sector privado.

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Las vejaciones de hinchas holandeses a unas mujeres gitanas son “perseguibles en nuestro ordenamiento jurídico”

Date of article: 17/03/2016

Daily News of: 18/03/2016

Country:  Spain

Author: National Ombudsman of Spain

Article language: es

La Defensora del Pueblo, Soledad Becerril, considera que las actuaciones vejatorias sufridas por un grupo de mujeres de origen gitano que mendigaban en la Plaza Mayor de Madrid “son perseguibles en nuestro ordenamiento jurídico porque constituyen una manifestación insidiosa de intolerancia y discriminación, basada en la raza o en el origen nacional o social”.

La Defensora considera “inaceptable y vergonzoso” el comportamiento de los aficionados del equipo de fútbol holandés PSV Eindhoven y recuerda que “ninguna sociedad democrática puede permitirse abandonar la defensa de la dignidad humana”.

Para Soledad Becerril, “el trato denigrante constituye un ataque directo a los principios de libertad, respeto a la dignidad de las personas y a los valores superiores que constituyen el fundamento del nuestro Estado”.

En su opinión, no conviene olvidar que este tipo de actos no solo atacan o ponen en riesgo la dignidad individual sino, también, la colectiva porque constituyen violaciones directas de los principios de libertad, igualdad, dignidad, democracia, respeto a los derechos humanos y de las libertades. “Son, en definitiva, una amenaza para nuestra convivencia y paz social”, ha asegurado.

La Defensora responde con la mayor contundencia a estos incidentes cometidos por motivos de odio y discriminación y reclama la debida atención a las víctimas.

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LGO welcomes commitment to giving parents a route to an independent ombudsman

Date of article: 17/03/2016

Daily News of: 18/03/2016

Country:  United Kingdom - England

Author: Local Government Ombudsmen for England

Article language: en

The Local Government Ombudsman is welcoming the Government’s commitment to ensuring school complaints and admissions processes are clear and fair for parents and children.

Today’s White Paper from the Department for Education, called Educational Excellence Everywhere, sets out a number of proposals for strengthening schools accountability, giving parents and members of the public the opportunity to take their concerns and complaints to an independent ombudsman.

One of these proposals includes making local authorities responsible for handling the administration of admissions appeals for all schools and academies, and creating a ‘single route for escalating any complaints about the maladministration of appeals’. The LGO is already the route for redress for people unhappy with the way a maintained school’s appeal panel has been carried out and has previously run a successful pilot project to look at complaints about the internal management of schools

Dr Jane Martin, Local Government Ombudsman, said:

“Our work has demonstrated the value of giving parents the right to approach an independent ombudsman about the way their complaints about schools are handled. We welcome the news that the Government plans to build upon this by making it simpler for parents of all schools to escalate their complaints.”

 
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