9/2018 : 1 February 2018 - Judgments of the Court of Justice in Cases C-261/16 P,C-263/16 P, C-264/16 P, C-271/16 P

Date of article: 01/02/2018

Daily News of: 01/02/2018

Country:  EUROPE

Author: Court of Justice of the European Union

Article language: en

Kühne + Nagel International and Others v Commission
Competition
The Court of Justice upholds the fines imposed by the Commission on a number of companies for their participation in cartels in the international air freight forwarding services sector

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Chancellor of Justice Ülle Madise hosted a two-day IOI workshop on Human Rights in the Digital Age

Date of article: 25/01/2018

Daily News of: 31/01/2018

Country:  Estonia

Author: Chancellor of Justice of Estonia

Article language: en

From 23 to 24 January 2018 many Ombudsman and their staff gathered in Tallinn to expand their knowledge about the modern digital world, and to discuss the balance between security and privacy. In his opening speech IOI President Peter Tyndall addressed the role of the Ombudsman in our technology driven society stating that those not yet digitally connected should not be left behind.

Many timely questions were debated such as the implications of the right not to be forgotten, data protection and the importance of parliamentary oversight. The topic of digitalization was also viewed from various angles and input from practitioners from different sectors was given. Academics, Government officials, IT-entrepreneurs, web-constables from the Estonian police, and Ombudsman exchanged their ideas in an open forum.

“The individual has to be at the centre, and not technology”, concluded Ülle Madise and further stated that Ombudsman should keep a close eye on protecting privacy rights.

This workshop marked the first in a series of events to celebrate the 40thanniversary of the International Ombudsman Institute.

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Deficiencies still found in securing the secrecy of the polls - Parliamentary Ombudsman carried out surprise inspections at advance polling stations

Date of article: 26/01/2018

Daily News of: 31/01/2018

Country:  Finland

Author: Finnish Parliamentary Ombudsman

Article language: en

On Monday 22nd January, on Parliamentary Ombudsman Petri Jääskeläinen’s orders, two officials of the Ombudsman Office carried out unannounced inspections at seven advance polling stations set up for the presidential elections. The objectives of the inspections were to monitor the realisation of accessibility and the secrecy of the polls at the advance polling stations. One of the inspectors is a wheelchair user.

Accessibility in a key role

Deficiencies in securing the secrecy of the polls were observed at the advance polling stations in Vihti and Lohja. No separate accessible polling booth was available to voters using a wheelchair or other mobility aids. The Ombudsman has stated in a 2015 decision that, for example, a separate pad placed on the lap of a voter does not secure the secrecy of the polls adequately.

The Ombudsman found it good that the advance polling stations in Sipoo, Järvenpää, Mäntsälä, Hyvinkää and Kauniainen had accessible polling booths.

Other accessibility-related deficiencies were also observed in the inspection. At the city hall in Kauniainen, the threshold of the back door was too high for a person using a wheelchair to be able to enter the building independently. The porch at the entrance door of Vihti main library was small and made it difficult for a person in a wheelchair to enter the building.
 
Poor visibility of signs

The visibility of signs indicating the location of the polling station was poor in all of the inspected advance polling stations. Often, the only sign had been placed right next to the entrance door. More visible signs could promote the use of electoral and participatory rights. 

Further measures

The Ombudsman decided to investigate on his own initiative the deficiencies in the election arrangements observed in the municipality of Vihti and the city of Lohja regarding securing the secrecy of the polls for persons with disabilities. 

The Ombudsman also decided to investigate on his own initiative the procedures regarding advance voting in the municipality of Sipoo. According to the electoral officials, information on assistance provided to voters was not registered to the list maintained on voters although this is required in the instructions issued by the Ministry of Justice.

The Ombudsman also decided to inform the inspected cities and municipalities and their central municipal election boards of the general observations about the signs at the advance polling stations, the visibility of the signs and the deficiencies in accessibility recorded in the inspection report.

One of the special tasks of the Ombudsman is to promote, protect and monitor the realisation of disabled persons’ rights. The task is based on the United Nations Convention on the Rights of Persons with Disabilities, which Finland ratified in June 2016. Inspections thus seek to draw attention to accessibility and the possibilities for participation of persons with disabilities.

The inspection record 166/2018 has been published (in Finnish) online at www.oikeusasiamies.fi.
Further information is available from Principal Legal Adviser Ulla-Maija Lindström, tel. +358 9 432 3355 or from Senior Legal Adviser Juha-Pekka Konttinen, tel. +358 9 432 3338.

 

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Record number of complaints received by the Finnish Parliamentary Ombudsman in 2017

Date of article: 25/01/2018

Daily News of: 31/01/2018

Country:  Finland

Author: Finnish Parliamentary Ombudsman

Article language: en

In 2017, the Parliamentary Ombudsman received a record number of 6,192 complaints, which is an increase of almost 1,300 complaints from 2016 (4,922 complaints).

Complaints against the Social Insurance Institution (Kela) totalled 1,169, and 814 of them concerned social assistance. The number of these complaints increased by about 700 compared to 2016. The criminal sanctions field, social insurance and labour and unemployment security were other administrative branches that saw a clear increase in the number of complaints.

The average processing time for complaints fell

In spite of the large number of complaints, the average processing time fell from 90 to 78 days. In 2017, a total of 6,094 complaints were resolved. The corresponding figure for 2016 was 4,839 resolved complaints.
At the turn of the year, no pending complaints dated back to more than a year. This target was reached for the fifth successive year.

Record number of measures taken

A total of 1,141 complaints or own-initiative investigations led to measures taken by the Parliamentary Ombudsman. This was about 18 per cent of all decisions. In 2016, 629 complaints or own-initiative investigations led to measures, which is about 13 per cent of decisions.

Increase in own-initiative actions

In spite of the strong increase in the number of complaints, the Office of the Parliamentary Ombudsman was able to increase its own-initiative actions. The number of inspections conducted last year was 120 (115 in 2016). Efforts have been made to allocate resources to the inspections made by the Ombudsman because the Ombudsman serves as the National Preventive Mechanism under the UN Convention against Torture. 
The number of the investigations launched on the Ombudsman's own initiative increased also in 2017. The Ombudsman took the initiative in investigating 77 cases (60 in 2016). 

New communication channels of the Office of the Parliamentary Ombudsman

In 2017, the Office of the Parliamentary Ombudsman introduced a new website and started to use Twitter as a communication channel. The new communication channels enable faster and more versatile communication of information.

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SPSO Draft Strategic Plan 2018-2020 Consultation

Date of article: 31/01/2018

Daily News of: 31/01/2018

Country:  United Kingdom - Scotland

Author: Scottish Public Services Ombudsman

Article language: en

In the coming weeks the Scottish Parliamentary Corporate Body will be considering the SPSO’s draft revised Strategic Plan. The revised Plan covers the SPSO’s vision and strategic aims for 2018-2020. It is available at the bottom of this page, along with the covering letter to the SPCB.

We invite comments, from individuals and organisation, about all aspects of the draft Plan.  The consultation is open until 28 February 2018. Please find a consultation form at the bottom of this page.

Since taking up post on 1 May 2017, the Ombudsman, Rosemary Agnew, has been engaging with stakeholders about the SPSO’s work and wider perceptions of the organisation. As a result the SPSO has decided to lay a refreshed and re-focused Plan for 2018-2020.  This will better capture the scope of the SPSO’s responsibilities and highlight how the overall aim of improvement in public services relies on contributions from a range of operational activities across SPSO.

The draft revised Plan sets out the SPSO’s:

  • Vision for the next two years – for a future where SPSO continues to contribute actively and positively to Scotland’s development and delivery of first class public services that put people and learning at their heart.
  • High level strategic aims to deliver that vision
  • Short-term priorities, such as the implementation of the Independent National Whistleblowing Officer for the NHS in Scotland function.

If you have any questions, please contact us on communications@spso.org.uk (link sends e-mail), or 0131 240 2990.

SPSO Draft Strategic Plan 2018-2020 (PDF 546KB)

Covering Letter to SPCB (PDF, 282KB)

Consultation Form (Word, 72KB)

 

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