The Greek Ombudsman issues an information leaflet about arbitrary conduct and misuse of power of law enforcement bodies

Date of article: 23/04/2019

Daily News of: 25/04/2019

Country:  Greece

Author: Greek Ombudsman

Article language: en

The Greek Ombudsman, as the National Mechanism for the Investigation of Arbitrary Incidents (EMIDIPA), investigates incidents of arbitrary conduct in the discharge of duties or misuse of power of law enforcement bodies.

In this framework, the Greek Ombudsman issued an information leaflet, about this issue.

For more information please visit our website at https://www.synigoros.gr/?i=stp.en

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Esenzione Ticket Sanitario – Aprile 2019

Date of article: 17/04/2019

Daily News of: 25/04/2019

Country:  Italy - Abruzzo

Author: Regional Ombudsman of Abruzzo

Article language: it

L’Aspi o altra indennità di disoccupazione è equiparata a reddito di lavoro dipendente e, conseguentemente, concorre alla quantificazione del reddito annuale dell’anno in cui viene percepita.

Tale circostanza non fa venir meno lo stato di disoccupazione che dà diritto, entro determinati limiti di reddito (riferito all’anno precedente), all’esenzione dalla partecipazione alla spesa sanitaria.

La Asl accoglie l’invito del Difensore Civico a rivalutare la richiesta di rimborso inviata ad un cittadino per ritenuta insussistenza del diritto all’esenzione. La presunta insussistenza del diritto si basava su una erronea verifica (effettuata attraverso il MEF SOGEI) dell’autocertificazione resa dal cittadino. A seguito della verifica, infatti, il titolare veniva impropriamente considerato occupato per effetto dell’equiparazione dell’indennità di disoccupazione percepita ad una normale fonte di reddito da lavoro trascurandone la natura e i presupposti. L’intervento dell’ufficio ha consentito di rettificare tale impostazione, fissando il principio sopra enunciato.

Di seguito la normativa di riferimento consultabile ai link specificati.

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Press Statement by the Auditor General and the Ombudsman on the Situation in Out-of-Family Care and the Need for Immediate Change

Date of article: 17/04/2019

Daily News of: 25/04/2019

Country:  Latvia

Author: Ombudsman of Latvia

Article language: en

The State Audit Office and the Ombudsman are independent institutions with different mandates and research methods. However, the two institutions have come to similar conclusions having carried out two independent studies on the efficiency of the out-of-family care system. Apart from the shortcomings stated by the Ombudsman in the out-of-family care system, the State Audit Office also concludes after the audit made that the officials with key responsibility of ensuring that children left without parental care do not become “second-class people” but can realize their personal potential like the children born and grown up in a family do not always fulfil their official duties in good faith and allow situations where the law is infringed.

The conclusions of both institutions prove that hiding inaction and neglect is impossible, as the responsible ones can be identified. The system is often blamed, but the system consists of specific people, and specific officials make the decisions. The system is not something abstract, but it is the consequence of the actions or inaction of the responsible officials.

The audit report of the State Audit Office stated the following facts about the current situation in the out-of-family care system, which coincide with the findings of the Ombudsman:

  • Social work with a family being at risk of inadequate childcare is delayed, preventive action is lacking;
  • Social work is inefficient because there are no experts and required services;
  • As a result, the child is separated from his or her family, and the action not in line with the interests of the child continues. There is still the practice of providing care to children left without parental care in the child care institution primarily without carrying out activities to find a potential guardian or a foster family;
  • If a guardian is sought at all, such guardian is sought only among the closest relatives  of the child (grandparents or siblings of the parents), rarely among more distant relatives, but in 50% of cases there is no information on the file that a potential guardian has been addressed;
  • There is still no register of guardians where information on people who have obtained the status of the guardian but who have not yet welcomed a child into the family would be accumulated;
  • The number of foster families is still insufficient;
  • Local governments still choose to place children in the child care institution in the administrative territory of another local government even in a great distance of the residence and relatives of the child including by separating the children of one family and placing them in different child care institutions. Young children up to two years of age or disabled children are placed in a state child care institution because those children are provided with child care institution services by the government, while the other children receive that service in municipal child care institution or a child care institution with which the local government has signed an agreement.
  • The supervision of guardians, foster families, and child care institutions by the Orphan's courts is formal as it mainly covers only the examination of living conditions such as whether the place of residence is clean; the child has a bed, a closet, or food, etc. The child’s opinion and other issues relevant to the full care and development of the child have not always clarified: whether and how the child’s rights to health care, education, physical and emotional development, leisure time, property interests, as well as the right of communication with parents and other relatives are respected;
  • Social rehabilitation plans at child care institutions are formal;
  • Child care institutions, guardians, and foster parents are placing children in boarding schools where children are also living even in the administrative territory of another local government;
  • The government-established ​​out-of-family care is not adequately supervised.

The above clearly demonstrates a lack of understanding of the situation and legal nihilism, which can and will lead to irreversible, even severe consequences for the children left without parental care. Moreover, awareness raising alone cannot bring about positive change because a reform of the system protecting the children’s rights is needed.

The State Audit Office and the Ombudsman unanimously believe that the existing system of protecting the children’s rights and the system of out-of-family care should be reformed. The current model of subordination of Orphan’s courts to local governments has not proved its efficiency in protecting children’s rights. At the same time, the inefficient supervision of the Orphan’s courts by the State Inspectorate for Protection of Children’s Rights and inefficient supervision of social service providers by the Ministry of Welfare can also be clearly seen.

We believe that the state must make decisive decisions and take crucial steps in reforming the system of protection of children’s rights, and this reform may not be suspended any longer. It is unacceptable that children’s fates continue to be distorted. Therefore, we call on the government to launch a reform of the system for the protection of children’s rights!

 

Auditor General Elita Krūmiņa                                                      Ombudsman Juris Jansons

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Au tribunal, les entreprises seront mieux protégées face aux mauvais payeurs

Date of article: 25/04/2019

Daily News of: 25/04/2019

Country:  Belgium

Author: Federal Ombudsman of Belgium

Article language: fr


© Belga

Les entreprises sont obligées de s’inscrire à la Banque-Carrefour des entreprises et d’y enregistrer leurs activités via des codes, appelés Nacebel. Ces codes visent plus de transparence et à lutter contre le travail en noir.

Factures non payées

Un code Nacebel correct évitait une mauvaise surprise au tribunal, face à un client qui ne payait pas ses factures. Si l’entreprise n’avait pas inscrit correctement son activité, un article du Code de droit économique permettait en effet au client d’échapper à l’action en justice. Les factures restaient alors non payées.

Pour le Médiateur fédéral, le Code de droit économique sanctionnait trop lourdement les entreprises qui, la plupart du temps, n’avaient aucune intention de frauder. Souvent, les activités avaient évolué et les codes Nacebel n’avaient pas été mis à jour. Parfois, il s’avérait aussi compliqué d’inscrire une nouvelle activité ou une activité de niche sous le bon code.

Sanction supprimée

Le Médiateur fédéral avait relayé le problème au Parlement fédéral, qui vient de trouver une solution. La sanction a été supprimée du Code de droit économique via une proposition de loi. Au tribunal, face aux mauvais payeurs, les entreprises seront désormais mieux protégées.



Je, 25/04/2019 (Toute la journée)
25/04/2019 (Toute la journée)
25/04/2022 (Toute la journée)

Une entreprise qui n’enregistrait pas correctement ses activités s’exposait auparavant à des factures non payées. Le Médiateur fédéral avait pointé la réglementation qui permettait à un client mauvais payeur d’échapper à une action en justice. La réglementation vient d’être adaptée, elle protège davantage les entreprises. 

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El Defensor del Pueblo pide explicaciones al Ayuntamiento de Alcorcón por la situación de las 83 familias del “Plan Permuta” que podrían quedarse sin hogar

Date of article: 24/04/2019

Daily News of: 24/04/2019

Country:  Spain

Author: National Ombudsman of Spain

Article language: es

El Defensor del Pueblo (e.f.) Francisco Fernández Marugán, ha abierto una actuación de oficio para que el Ayuntamiento de Alcorcón (Madrid) informe sobre las circunstancias que han llevado a que 83 familias, que hace ocho años se adhirieron al plan de vivienda pública “Permuta”, puedan perder sus viviendas.

La Institución considera que el consistorio debe dar una respuesta a esta situación de emergencia social y ha pedido una solución habitacional y una atención adecuada para las casi 100 personas que podrían quedarse en la calle.

Dichas familias, formadas en su mayoría por personas mayores o con problemas de movilidad, firmaron un contrato con la Empresa Municipal de la Vivienda (Emgiasa) por el que cedían el uso de sus casas en el centro de la localidad por el de otras más accesibles en el nuevo barrio del Ensanche Sur.

Tras la declaración de Emgiasa en concurso de acreedores, un juez ha acordado una modificación puntual del Plan de Liquidación según la cual se debe proceder a la venta de los inmuebles sujetos al denominado Plan Permuta, para que el dinero obtenido se destine a pagar a los acreedores. Muchos de los afectados por esta decisión no pueden volver a sus antiguos pisos porque están destrozados o son inaccesibles para ellos.

Ante esta situación, el Defensor del Pueblo ha recordado al Ayuntamiento que la Ley Reguladora de las Haciendas Locales le obliga a controlar el funcionamiento financiero de los servicios de las entidades locales, de sus organismos autónomos y de las sociedades mercantiles de ellas dependientes.

Por ello, le ha pedido que envíe los informes que recojan las verificaciones realizadas sobre el cumplimiento de la normativa y los principios de buena gestión financiera, así como las conclusiones y recomendaciones realizadas para paliar las deficiencias detectadas.

Además, la Institución también quiere conocer los puntos más relevantes que contiene el programa Plan Permuta y ha pedido una copia del modelo de contrato empleado para la firma entre Emgiasa y las familias afectadas.

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