Rafael Yanes preside el jurado de los Premios Cepsa al Valor Social

Date of article: 23/01/2020

Daily News of: 23/01/2020

Country:  Spain - Canary Islands

Author: Regional Ombudsman of the Canary Islands

Article language: es

La Fundación Cepsa hizo entrega de sus Premios al Valor Social en Canarias correspondientes a la edición de 2019, en un acto celebrado en las instalaciones de Cepsa en Santa Cruz de Tenerife, que ha contado con la presencia de los máximos representantes de las cuatro entidades ganadoras: la Asociación Familiar Pro Discapacitados Intelectuales de Tenerife (ASPRONTE); CIVITAS-Centros Especializad...

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La Diputación del Común celebra una jornada gratuita sobre la inserción laboral inclusiva

Date of article: 23/01/2020

Daily News of: 23/01/2020

Country:  Spain - Canary Islands

Author: Regional Ombudsman of the Canary Islands

Article language: es

La Diputación del Común organiza, con la colaboración del Cabildo de La Palma y la Fundación Isonorte, la jornada gratuita   “Herramientas a utilizar por las administraciones públicas para el logro de una inserción laboral inclusiva”, que tendrá lugar el próximo miércoles 29 de enero, en el Cabildo de La Palma, de 09:30 a 12:15.

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“Canarias precisa una mayor coordinación institucional en violencia de género”

Date of article: 23/01/2020

Daily News of: 23/01/2020

Country:  Spain - Canary Islands

Author: Regional Ombudsman of the Canary Islands

Article language: es

El Parlamento de Canarias acogió la celebración de la Jornada “Evaluación de la Política Pública de la Violencia de Género”, organizada por la Diputación del Común en el marco del Fondo Europeo Interreg, bajo el proyecto Demos.

La apertura del acto corrió a cargo del presidente del Parlamento de Canarias, Gustavo Matos, que junto con el Diputado del Común, Rafael Yanes y la ...

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Council makes serious unsubstantiated allegations about asylum seeker during Ombudsman investigation

Date of article: 23/01/2020

Daily News of: 23/01/2020

Country:  United Kingdom - England

Author: Local Government Ombudsmen for England

Article language: en

Sandwell council refused to let a vulnerable mother have her representative present at an important meeting – and made serious and unsubstantiated allegations about both of them during an investigation by the Local Government and Social Care Ombudsman.

The mother, who was claiming asylum, lived with her son in a one bedroomed flat, provided by the council. She was being supported in her claim for asylum by a not-for-profit organisation.

The mother complained to the council about the help it was providing, including the suitability of her accommodation and the support offered to her child. She was subsequently barred from having representatives from her support organisation attend meetings with the council. On one occasion, the council threatened to call the police if the woman’s representatives did not leave the place where a meeting was being held.

When the Ombudsman investigated, the council made serious allegations about the mother and her

epresentative’s conduct. However, the council could not back up its claims or provide evidence it had started safeguarding procedures to ensure the safety of her son as a result of these allegations.

Throughout the Ombudsman’s investigation, the council made claims it could not justify or provide records or other evidence for, including that the representative organisation was motivated by financial incentives and that it sent abusive and threatening emails to the council.

Local Government and Social Care Ombudsman, Michael King said:

“This investigation has been characterised throughout by inconsistent evidence presented by Sandwell Metropolitan Borough Council. It has made serious and distressing claims it cannot substantiate, and yet we have seen no evidence to call into question the behaviour of either this mother or her representatives.

“Although the council now acknowledges the views expressed were those of an individual officer, throughout my investigation it presented those views as its own. I am particularly concerned the actions of the officer involved were supervised by managers and no interventions were made.

“This is not the first complaint we have upheld against the council in its dealings with this not-for-profit organisation. I now strongly urge the council to take on board the recommendations I have made to improve its services and hope it will now start to rebuild bridges with the representative’s organisation, which provides support to some of the most vulnerable people in its area.”

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National Whistleblowing Standards

Date of article: 23/01/2020

Daily News of: 23/01/2020

Country:  United Kingdom - Scotland

Author: Scottish Public Services Ombudsman

Article language: en

From July 2020 the Scottish Public Services Ombudsman is also the Independent National Whistleblowing Officer (INWO). 

The INWO has developed a set of National Whistleblowing Standards that set out the high level principles and a detailed procedure for investigating concerns.  These Standards are now being shared for information and to help prepare NHS organisations for implementation in advance of July 2020. For further information, please visit the new INWO website at www.inwo.org.uk

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