(CoE) Exchange of views between the Commissioner for Human Rights and the PACE Committee on Equality and Non-Discrimination

Date of article: 17/04/2024

Daily News of: 19/04/2024

Country:  EUROPE

Author: CoE - Commissioner for Human Rights

Article language: en

Speech delivered on the occasion of the exchange of views between the Commissioner for Human Rights and the PACE Committee on Equality and Non-Discrimination

Chairperson, esteemed members of the Committee,

Thank you very much for this opportunity to exchange views.

Cooperation between this Committee and the Commissioner must be very intense because your work is about core human rights issues, and you are addressing some of the most critical concerns.

Dear members of the Committee, I want to take the opportunity this morning to indicate to you my four priorities as I start this position.

The first one is to work towards embedding human rights into the heart of the major developments and challenges of our day. I can think of no greater challenge for human rights in Europe than Russia’s aggression against Ukraine. That is why, in a few days, I will go to Kyiv where I will meet with authorities and with civil society to gain a better understanding and to see how I can best support the people of Ukraine.

Allow me to name a few other great challenges.

One of these is the situation of women in our societies. Women represent just over half of the population of our planet but there are grave issues about their human rights situation, as also shown in your work.  I will outline three dimensions of my commitment to make advancements on this point:

The first is standing up for the human rights of women. I will carry on in the spirit of my predecessor.

Second, combating violence against women. I will be a strong promoter of the Istanbul convention, of its ratification and implementation.

And third, I want to make sure to have a gendered perspective in everything I do as a Commissioner for Human Rights. I commit, with my Office, to acknowledge the different experience of women and men so that the engagement is appropriate for all.

Another major issue is the contagion of disinformation in our societies and of the related hate. Among the groups that are most preoccupying me right now, there is the hatred directed against Jews and against Muslims in our societies.

And yet another is the climate crisis and how we can ensure a human rights approach to it, not only in the context of the important decision of the European Court of Human Rights last week, in the case of Verein KlimaSeniorinnen Schweiz and Others v. Switzerland, but also by making sure that the green transition is a just transition.

My second category of priorities is around forgotten people. I believe the Commissioner for Human Rights is very well positioned to and has a duty to seek out and stand up for people who are forgotten, those pushed to the margins of our societies.

That is why my first public engagement last week was with the Roma community, and I will pay high attention to standing up for the human rights of Roma, across Council of Europe member states.

Another such group is persons with disabilities. I will join you in promoting appropriate deinstitutionalisation and the inclusion in the community of persons with disabilities, in full respect of their rights.

One further group of forgotten people is older people. Again, I think in particular about older people living in institutions. On this point, an important issue must be the human rights lessons drawn from the COVID-19 pandemic – including the extent to which older people were abandoned in the context of pandemic response, and how that must never happen again.

The third of my four priorities, and again it echoes an important focus of your work, is standing up for human rights defenders. I will continue the work of my predecessor. The Commissioner must be a strong partner of human rights defenders.  They are the glue connecting the human rights protection system. There isn't a single good human rights idea that did not originate in civil society. Human rights defenders are the champions of that proud record.

My fourth priority is a continuation of something very special to the Commissioner's office, and that is a quality of nimbleness, flexibility, and rapid response. We must have a capacity in the Council of Europe to react immediately to crisis wherever it emerges. The Commissioner’s mandate was designed to play an important part in that aspect.  I will accompany people where they are in real time on real issues.

Further, it is essential to understand the mandate of the Commissioner as one of complementarity and cooperation, both in their external and internal dimensions.

First, the external. It will be essential to work closely with the United Nations, the OSCE, and with other important parts of the human rights machinery. We need to work together towards our shared goals.

Secondly, there is also a very important internal dimension. The Commissioner must work closely with the institutions of the Council of Europe including, especially, the Parliamentary Assembly. I will look for ways to enhance, deepen and enrich the cooperation with you. I met with the President of PACE yesterday. We discussed how I can be more present in the Assembly, and I look forward to having regular exchanges, both to share with you my own findings and to learn from you.

Let me conclude by stressing what an extraordinary, unique resource the Parliamentary Assembly is – coming from right across every corner of the Council of Europe area, four times a year, with the on the street feel of what happens everywhere, in all the diversity of political views, and creating, as a result, an extraordinarily rich focal point for an understanding of the issues in Europe and the best way to engage them. I intend to fully draw on this knowledge and experience.

Chairperson and members, thank you again for your attention, and I welcome any questions you might have.

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Report: The Challenge of Migratory Flows and Refugee Protection - Reception Conditions and Procedures

Date of article: 17/04/2024

Daily News of: 19/04/2024

Country:  Greece

Author: Greek Ombudsman

Article language: en

The Report “The Challenge of Migratory Flows and Refugee Protection - Reception Conditions and Procedures” focuses on the conditions and administrative procedures for the reception of applicants for international protection. The edition is material based on reports from on-site inspections at Controlled Access Facilities for Temporary Accommodation of Asylum Seekers, carried out by Senior Investigators of the Greek Ombudsman.

This publication is one of the actions under the project “Providing fundamental rights expertise to stakeholders operating in Greek migration and asylum system”. The project benefits from a co-funding from the EEA Grants (funding period 2014-2021), which represent the contribution of Iceland, Liechtenstein and Norway towards a green, competitive and inclusive Europe, and national funding.

 

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Report | The Challenge of Migratory Flows and Refugee Protection - Reception Conditions and Procedures

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Parliamentary Ombudsman presents Case Notes 2023 to the Speaker of the House

Date of article: 17/04/2024

Daily News of: 19/04/2024

Country:  Malta

Author: National Ombudsman of Malta

Article language: en

The Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, has officially presented the Case Notes 2023 to the Hon. Anglu Farrugia, Speaker of the House. This edition marks the 43rd since the Office of the Ombudsman was established in 1995 and the first under Judge Emeritus Zammit McKeon’s tenure as Parliamentary Ombudsman.

The Case Notes 2023 comprises a carefully selected compilation of 36 cases that reflect the broad spectrum of public concerns and grievances handled by the Ombudsman and the specialised Commissioners. Each case encapsulates the core issues, the reasoning behind the Ombudsman’s investigations, and the outcomes or subsequent actions based on these recommendations.

In his foreword, the Ombudsman expressed his satisfaction with this year’s edition, which continues the Office’s esteemed tradition of shedding light on the Ombudsman’s crucial role in promoting transparency, accountability, and fairness within Maltese public administration. He stated, “This publication highlights our commitment to justice and equity and serves as an essential resource to inspire ongoing dialogue and enhancements in governance and public service.”

The Case Notes 2023 delve into various sectors, including social housing, military promotions, education, health, environmental and planning. The issues addressed range from safety risks in social housing to challenges of ensuring fair promotion processes within the Armed Forces of Malta. Notably, the publication underscores the Office of the Ombudsman’s crucial role in advocating for patient rights and the quality of healthcare services, a testament to the importance of the Ombudsman’s work in the health sector.

The Speaker of the House has tabled the Case Notes edition for the attention of Parliament.

A copy of the publication can also be downloaded here

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Ombudsman findings, themes and trends – April 2024

Date of article: 17/04/2024

Daily News of: 19/04/2024

Country:  United Kingdom - Scotland

Author: Scottish Public Services Ombudsman

Article language: en

In this month’s edition of the Ombudsman’s findings, we highlight the importance of early resolution. 

This month we published decision reports from 14 complaints investigated by the Ombudsman. Eleven of these were about health services, one about a housing association and two about local government. The outcome of these 14 complaints were

  • Fully upheld: 8
  • Some upheld: 2
  • Not upheld: 2
  • Resolved: 2 

This month we closed 2 two cases as resolved. These are examples of cases where outcomes can be achieved for the complainant without the need for a long or detailed investigation. We actively seek opportunities to resolve complaints as it improves customer experience by providing redress more quickly and helps to rebuild relationships with public bodies. Check out our good practice guidance on alternative complaint resolution approaches for examples of when an investigation may not always be the best option. We encourage you to reflect on these examples and the good practice guidance; do they resonate with complaints you have handled at stage 1 or stage 2. 

Recommendations and feedback 

We made 38 recommendations to public bodies. Ten of these were individual remedies. These are actions we ask public bodies to take which will directly impact the complainant. These are often apologies but this month included a recommendation for financial redress. Our Redress Policy sets out our approach to resolving a complaint or request through recommendations for redress. 

We also made a further 23 recommendations for learning and improvement and five relating to complaints handling. 

All our published decision reports can be read in full on our website.

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“Non si puo’ continuare a morire di carcere e in carcere”

Date of article: 17/04/2024

Daily News of: 19/04/2024

Country:  Italy - Marches

Author: Garante regionale dei diritti della persona (Regional Ombudsman of Marches)

Article language: it

Appello lanciato dalla Conferenza nazionale dei Garanti territoriali delle persone private della libertà e giornata nazionale dedicata ad una riflessione generale proprio sui suicidi e sulle morti negli istituti penitenziari italiani

Interventi urgenti per arginare i suicidi in carcere. Piena adesione del Garante regionale delle Marche all’appello lanciato dalla Conferenza nazionale dei Garanti territoriali delle persone private della libertà personale e alla giornata nazionale, fissata per il 18 aprile, dedicata ad una riflessione generale proprio sui suicidi e sulle morti negli istituti penitenziari italiani. L’appello è rivolto al ministero della Giustizia, all’Amministrazione penitenziaria, ai membri di Camera e Senato e alla società civile, ad un mese esatto dalle dichiarazioni del Presidente della Repubblica, Sergio Mattarella, che, ricevendo il corpo della Polizia penitenziaria, ha ribadito l’importanza di interventi urgenti per frenare questa emergenza.

Nel testo vengono richiamate diverse problematiche che vanno dal sovraffollamento alla necessità di incentivare le attività trattamentali e gli interventi di carattere sanitario, nonché i rapporti con i familiari e con il volontariato. In primo piano la richiesta di un maggior numero di misure alternative alla detenzione rendendo efficiente ed efficace la Giurisdizione di Sorveglianza, anche destinando maggiori risorse. Come viene ricordato, sono diverse migliaia i detenuti con una condanna definitiva inferiore o pari a tre anni di reclusione.

Nella giornata del 18 verranno ricordati, inoltre, i nomi dei detenuti che si sono uccisi o sono morti per malattia ed altre cause e quelli degli agenti di Polizia penitenziaria che si sono tolti la vita nel corso dei primi mesi del 2024.

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