Austausch zwischen Volksanwältin Veronika Meyer und der Anwältin des Landes Südtirol, Alexandra Roilo: Information und Transparenz bei Verwaltungsmaßnahmen gegenüber Bürgerinnen und Bürgern.

Informationen und Transparenz bei Verwaltungsmaßnahmen waren die Hauptthemen eines Treffens von Volksanwältin Veronika Meyer und der Verantwortlichen der Anwaltschaft des Landes Südtirol, Alexandra Roilo, das kürzlich stattgefunden hat.

Die Volksanwaltschaft beschäftigt sich ausführlich mit dem Thema „Bürgerfreundliche Verwaltung“ und setzt sich konsequent für Information, Transparenz und Rechtssicherheit ein. Volksanwältin Veronika Meyer und ihre Mitarbeiterin Alessandra Orlandi nahmen daher die Gelegenheit wahr, bei der Anwaltschaft des Landes dieses Anliegen zu deponieren. Informationen und Auskünfte der Verwaltung an die Bürgerinnen und Bürger sollten möglichst genau und vollständig sein. Dies sei besonders wichtig, wenn Bürger:innen vom Recht Gebrauch machen können, gegen eine Verwaltungsmaßnahme eine Aufsichtsbeschwerde oder einen Rekurs einzureichen. Aus der Rechtsmittelbelehrung sollte auf jeden Fall klar hervorgehen, innerhalb welcher Frist ein Einspruch möglich und welche Behörde dafür zuständig ist. Gerade bei vagen oder unklaren Formulierungen bestehe die Gefahr, dass betroffene Personen bei bedarf Rechtsmittel verspätet oder gar nicht einbringen könnten, unterstrich die Volksanwältin.

Die Anwältin des Landes Roilo sicherte im Rahmen des fachlichen Gedankenaustausches ihre Unterstützung zu. Auch der Anwaltschaft des Landes ist eine bürgernahe und transparente Verwaltung ein großes Anliegen.

Scambio informativo tra la Difensora civica Veronika Meyer e l’Avvocata della Provincia autonoma di Bolzano Alexandra Roilo: trasparenza delle misure amministrative.

L’informazione sulle misure amministrative e la relativa trasparenza sono state i temi centrali del recente incontro tra la Difensora civica Veronika Meyer e la responsabile dell’Avvocatura della Provincia Alexandra Roilo.

La Difesa civica si occupa in modo approfondito del tema dell’amministrazione a misura di cittadino, impegnandosi con coerenza a favore dell’informazione, della trasparenza e della certezza del diritto: la Difensora civica Veronika Meyer e la sua collaboratrice Alessandra Orlandi hanno pertanto colto l’occasione per ribadire questa istanza presso l’Avvocatura della Provincia. Le informazioni e i chiarimenti forniti dall’amministrazione alle cittadine e ai cittadini, hanno detto, dovrebbero essere quanto più possibile precisi e completi: ciò è particolarmente importante nei casi in cui le persone interessate abbiano la possibilità di esercitare il diritto di presentare un reclamo di vigilanza o un ricorso contro un provvedimento amministrativo. Dalle indicazioni sui mezzi di impugnazione dovrebbe emergere chiaramente entro quale termine è possibile presentare un ricorso e quale autorità ne sia competente. Formulazioni vaghe o poco chiare comportano il rischio che le persone interessate presentino i rimedi giuridici in ritardo o addirittura non li presentino affatto, ha evidenziato la Difensora Civica.

Nel’ambito dello scambio tecnico-professionale, l’Avvocata della Provincia Roilo, ha assicurato il proprio sostegno: anche per l’Avvocatura della Provincia un’amministrazione vicina ai cittadini e trasparente rappresenta una priorità fondamentale.

On the International Day of the Family, the People's Advocate organized a discussion forum in Pogradec between citizens, local government, leaders of local institutions and civil society, where the central message was the support that the state should provide to families in the outskirts of the country.

The forum was held with the participation of the Prefect of Korça District Florinda Zegullaj, the Mayor of Pogradec Municipality Ilir Xhakolli, the Mayor of Pustec Municipality Pali Kolevski, leaders of institutions, civil society and citizens.

Shabani opened his speech by recalling that Pogradec has lost approximately a quarter of its population in the last 13 years, a demographic challenge that requires special attention from public policies.

“The territorial reform is not a demographic calculation. It is a decision about human rights. Every new line that will be drawn on the map will affect the lives of Albanian families in Velçan, Buçimas and Pustec. And the measuring stick of this reform is whether it brings the state closer or further away from these families”, declared Shabani.

The Ombudsman also raised the issue of the municipal financing formula, which is related to the number of inhabitants.
According to him, this formula should be reviewed in parallel with the territorial reform, so that municipalities with declining populations are not left without the resources they need for quality public services.

Shabani brought to attention that the Ombudsman is the only institution in Albania that has calculated the living wage, and emphasized that support for families is not measured only in money, but also in free public services.

“If the municipality offers more free services, or if we fight corruption, citizens will spend less out of pocket. This can contribute to bringing economic assistance to the level of the living wage, so that our citizens not only get out of poverty but also live with dignity,” said Shabani.

Prefect Zegullaj emphasized that the challenge of modern administration is not only procedural efficiency, but also the humanization of institutions, especially in relation to families in need, people with disabilities, children and lonely elderly people.

The Mayor of Pogradec, Ilir Xhakolli, proposed reviewing the economic assistance scheme towards a new model that integrates a minimum wage for those who are truly in need, intertwined with public work by beneficiaries.

The Mayor of Pustec, Pali Kolevski, emphasized that “the strength of a society is measured by the way it treats people in need.”

As a concrete step after the forum, the Ombudsman announced that he will present to the Parliament a special opinion on the human rights dimension in territorial reform, a dimension that is currently missing from the public debate.

The forum continued with a conversation between the Ombudsman and the citizens of Pogradec, as well as a panel with representatives of civil society.

“Pogradec, Pustec, Devolli need a state, not charity. The wealth of this region is not only Lake Ohrid, but also interethnic coexistence,” Shabani concluded his speech.

Present at the forum, in addition to the regional leaders of institutions, were the deputies of the area, the president of the Korça district council and the president of the Pogradec municipal council.

Given the high public interest, we are presenting the response of the Public Defender of Georgia to the amendments made to the legislative acts regulating the rules for holding Assemblies and Demonstrations.

The Public Defender of Georgia assessed the legislative amendments made to the Law of Georgia on Assemblies and Demonstrations, the Administrative Offences Code of Georgia and the Criminal Code of Georgia in 2025 as problematic.

On January 20, 2026, the Public Defender appealed the prohibitions and liability norms related to the procedure for holding assemblies and demonstrations to the Constitutional Court.[1] The constitutional claim, along with other substantive prohibitions and liability measures, challenges the norms related to standing on the sidewalk, which prohibit assembly participants from intentionally creating obstacles to the movement of people or transport and artificially blocking the roadway or pedestrian areas.

The Public Defender believes that the disputed norms are vague, their disputed normative content fails to meet the requirements of foreseeability of the law and contradicts the freedom of assembly and expression guaranteed by the Constitution.

It should be noted that the Public Defender responded to the legislative provision prohibiting the artificial blocking of the roadway with a public statement[2] as well. According to the Public Defender, it is not clearly foreseeable in which case the expression of protest on the sidewalk can create a legitimate basis for interference with the right, especially when the exercise of the right in this form is usually carried out for a short period of time.

In addition, the Public Defender of Georgia, in connection with the cases of recognizing the participants in the assembly as violators of the law due to the creation of obstacles to the movement of pedestrians on the sidewalk, applied to the Tbilisi Court of Appeal with a general opinion of the friend of the court[3] (amicus curiae) and provided information on the relevant human rights standards.

The Public Defender monitors the situation of the full exercise of freedom of assembly and calls on the relevant authorities not to restrict the rights of participants in peaceful assemblies.

[1] https://ombudsman.ge/geo/akhali-ambebi/sakhalkho-damtsveli-shekrebebisa-da-manifestatsiebis-chatarebis-tsestan-dakavshirebul-akrdzalvebsa-da-pasukhismgeblobis-normebs-sakonstitutsio-sasamartloshi-asachivrebs

[2] https://www.ombudsman.ge/geo/akhali-ambebi/sakartvelos-sakhalkho-damtsvelis-gantskhadeba-shekrebis-uflebis-realizatsiis-taobaze-gankhortsielebuli-sakanonmdeblo-tsvlilebebis-fonze

[3] https://ombudsman.ge/res/docs/2026050110445435812.pdf