Press Release | Discriminatory refusal to provide services to Israeli citizens on grounds of nationality and/or national origin

Date of article: 18/08/2026

Daily News of: 19/08/2026

Country:  Greece

Author:

Article language: en

The Greek Ombudsman, within the framework of its constitutional and statutory mandate as Greece’s national equality body, responsible for promoting and monitoring the implementation of the principle of equal treatment, expresses its serious concern regarding recurring allegations of refusal to provide services to Israeli citizens which, according to complaints received by the Authority, appear to be linked to the individuals’ nationality and/or national origin.

Refusing access to a service offered to the public on the basis of a person’s nationality or national origin is incompatible with the principle of equal treatment, as enshrined in European Union and national law. The invocation of political, ideological or other beliefs does not exempt providers from the obligation to comply with the applicable legal framework prohibiting discrimination in the commercial provision of goods and services to the public.

Under Article 11(1) of Law 4443/2016, any person who, in the commercial provision of goods or services to the public, violates the prohibition of discriminatory treatment, including on grounds of national or ethnic origin, is punishable by imprisonment from six (6) months to three (3) years and a fine ranging from one thousand (€1,000) to five thousand (€5,000). Such acts are prosecuted ex officio.

The Greek Ombudsman calls upon all private individuals and businesses providing goods and services to the public to fully comply with the principle of equal treatment and to ensure that access to their services is provided without discrimination, irrespective of nationality, national or ethnic origin, or any other protected characteristic.

At the same time, the Ombudsman calls upon the competent administrative and law enforcement authorities to ensure the effective implementation of the applicable legal framework on equal treatment, the prohibition of discrimination and the prevention of racist behaviour, by investigating all relevant complaints and taking the measures provided for by law.

The Greek Ombudsman will continue to exercise its institutional role in promoting and protecting the principle of equal treatment, examining all relevant complaints and taking action wherever indications of potential violations of this principle arise.

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Can human rights endure where people do not care?

Date of article: 12/08/2026

Daily News of: 19/08/2026

Country:  Malta

Author:

Article language: en

Introduction

Human rights are often considered as if they stand independently of the society where they should receive observance and application.  At law, they are universal, inalienable, and enduring in nature.  Yet behind every right acknowledged at law lies a more uncertain and fragile issue, the disposition of people themselves, a matter that raises an intriguing question with disarming simplicity: “can there be a strong concern for the protection of human rights in a society where persons do not care?”

Modern democracies are built on institutions designed to shield rights from the whims of some: constitutions entrench human rights and freedoms; the judiciary applies and enforces; ombudsmen (when empowered) and regulatory bodies provide oversight and redress; and international treaties impose obligations on States that should put aside domestic indifference. 

Culture

But this confidence, though not entirely misplaced, should not give rise what could become a false sense of security, because laws and institutions cannot replace the need for a culture that understands, values and insists upon upholding rights in practice. Where indifference takes root, the framework of rights begins slowly to give way unless strengthened by good practices.

Human rights are not just legal concepts, but they also involve social commitments. Their true worth depends not only on formal recognition but on lived practice, on the willingness of people to acknowledge the dignity of others, to resist injustice, and to demand accountability. In a society where such vital dispositions are absent, rights risk becoming hollow declarations: present in form and absent in substance.

Indifference

Indifference is a real danger.  It can manifest itself when violations are dismissed as isolated incidents rather than symptoms of deeper problems.  Indifference becomes all the more evident when the suffering of others is met with apathy rather than empathy, when public statements are not motivated by what should be the right thing to do, reducing the observance of rights to tools for use by way of convenience rather than the application of justice. Such attitudes bear the risk of transforming into normal what should be the exception.  What once would have caused outrage becomes routine. What once demanded remedy is accepted.

Institutions

The effectiveness of institutions depends in part on the willingness of the public to engage with them, to bring forward complaints, to respect their findings, and to support their role. Where there is widespread mistrust, accountability weakens, breaches go unreported, recommendations are not implemented or worse ignored and institutional authority, though formally intact, is practically diminished.

History offers hard lessons; rights have been made law yet have attracted lip service through gradual neglect. Indifference has permitted systemic and evident breaches to proceed unchallenged. By the time awareness comes about, the cost of restoring trust becomes all the more demanding.

This is not to suggest that the absence of public concern renders rights without defence.  Independent institutions often shield against neglect. The judicial system upholds rights.  Oversight bodies expose maladministration. These institutions are indispensable as they  provide continuity, stability, and a measure of protection even in adverse conditions.

Nonetheless their capacity is not unlimited. Legitimacy, resources, and effectiveness are influenced by public perception and political support. Without a baseline of engagement by the public, they risk becoming isolated—technically functional but substantively constrained.  Therefore the deeper issue is not whether rights are sustainable in the absence of interest from the public, but whether they can endure.

Endurance

This requires resilience, willingness to adjust and sustained relevance. These are qualities that cannot be secured by laws alone but require a culture of rights that is founded on awareness, empathy, and responsibility. It can come about when placed at the centre of civic education initiatives.  Teaching should not be restricted just to content but extended to include purpose and meaning.

Institutions can promote awareness, set standards, and good practices. They can do their fair share to make rights visible and accessible. But they cannot, on their own, generate the moral conviction that should underly a rights-respecting society because such a delicate matter must be cultivated—patiently, persistently, and inclusively.

Outreach

Institutions cannot limit themselves to reactive functions. They must engage proactively with the public, explaining their role, demonstrating their impact, and reinforcing the relevance of rights in everyday life.  At the same time, there must be leadership that articulates the value of human rights.

Education

Education plays a crucial role that has to extend beyond formal schooling. A population that does not understand its rights is unlikely to defend them. Civic education should therefore be seen not as an optional add-on but as a foundational component of democratic life. It should foster critical thinking, encourage engagement, and encourage a sense of shared responsibility, not attract direct or indirect censorship from public authorities. 

There is also a need to address the factors that trigger indifference. It can come from a belief that individual action makes little difference. It can also derive from fatigue, particularly in contexts where violations are frequent or strongly rooted.  Then there are financial pressures, social divisions, and political divisions that can further distract attention from rights-related issues. To counter indifference requires not only raising awareness but also creating meaningful avenues for participation and redress.

Care

When the collective recognition of human dignity weakens, structures that are intended to support rights become vulnerable. Laws can delay the effects of indifference but will not overcome them indefinitely. The endurance of human rights depends on continuous effort.  It requires vigilance, engagement, and, above all, care.

A society that does not care about human rights may retain outward forms of protection. Constitutions will remain in place. Courts will continue to function. Reports will be written and recommendations made. But without the force of public concern, these institutions risk becoming procedural shells.

On the other hand, where people do care, even imperfect systems can produce meaningful protection. Collective awareness can drive reform. A culture of rights can sustain and strengthen the legal framework.

The choice is between indifference and engagement. Human rights endure where they are valued, defended, and lived. They falter where they are taken for granted.  The protection of human rights starts with their recognition—the simple but deep acknowledgement that the dignity of others matters. From that acknowledgement flows concern followed by protection. Where persons do not care, human rights may persist in name, but their endurance will be artificial and short-lived.

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IOI Ombudsman News 30/2026

Date of article: 14/08/2026

Daily News of: 19/08/2026

Country:  WORLD

Author:

Article language: en


 

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El Defensor del Pueblo actúa de oficio por la situación humanitaria de los migrantes que continúan en Ceuta

Date of article: 13/08/2026

Daily News of: 19/08/2026

Country:  Spain

Author:

Article language: es

El Defensor del Pueblo ha iniciado una actuación de oficio para conocer las medidas adoptadas y pendientes de adopción, por parte de las diferentes administraciones, para dar respuesta, de manera coordinada, a la crisis humanitaria que vive la ciudad autónoma de Ceuta tras el cruce irregular de la frontera de El Tarajal de más de 70.000 personas, los pasados 30 y 31 de julio.

La institución que dirige Ángel Gabilondo se ha dirigido a la Secretaría de Estado de Migraciones, a la ciudad autónoma de Ceuta, a la Fiscalía General del Estado y a la Delegación del Gobierno en Ceuta.

Así, ha solicitado información a la Secretaria de Estado de Migraciones sobre la situación humanitaria de las personas que permanecen en Ceuta – muchas de ellas menores- y que pernoctan a la intemperie como consecuencia de la saturación del Centro de Estancia Temporal de Inmigrantes (CETI) y la ausencia de otros espacios de acogida. En este sentido, ha dado traslado del contenido de algunas de las quejas recibidas sobre las condiciones de gran precariedad que afrontan estas personas, por carencias en el agua potable, duchas y elementos de aseo e higiene, ropa limpia, atención sanitaria insuficiente y escasez de alimentos.

Menores extranjeros y personas con necesidades de protección internacional

El Defensor del Pueblo también se ha interesado por la situación de los menores extranjeros no acompañados. Muchos están todavía pendientes de identificar y escondidos en varias zonas de la ciudad autónoma. Preocupa especialmente el estado de las niñas que aún no se encuentran acogidas en el sistema de protección de menores, ya que alguna habría sido agredida sexualmente, según han publicado varios medios de comunicación en los últimos días. Por ello, ha solicitado información a la Fiscalía General del Estado y a la ciudad autónoma de Ceuta sobre las actuaciones que han emprendido para proteger a los menores no acompañados.

Además, el Defensor ha requerido información a la Delegación de Gobierno sobre el número de personas con necesidades de protección internacional que accedieron a Ceuta y que permanecen en la ciudad autónoma, sobre el número de personas que han solicitado asilo desde el pasado 30 de julio, y sobre el número de personas sometidas al triaje previsto por la legislación europea para nacionales de terceros países.

Tras producirse el cruce irregular de la frontera, el Defensor del Pueblo mantuvo conversaciones con las principales autoridades de la ciudad autónoma y trasladó el pésame por los fallecidos. Asimismo, manifestó su solidaridad con el pueblo ceutí y señaló la necesidad de proceder a la acogida de los menores con la colaboración de las comunidades autónomas.

Ángel Gabilondo ha reiterado su solidaridad con el pueblo ceutí, que vive “días de incertidumbre y preocupación ante esta crisis”. Según expresó en un comunicado hecho público la semana pasada, “lo ocurrido en la ciudad autónoma de Ceuta implica la necesidad de abordar la situación de cientos de personas, muchas de ellas menores, que esperan alguna respuesta a su situación. Es imprescindible hablar con ellos, escucharlos y no limitarse a contemplar su deambular, porque escuchar y decir forman parte del hacer. Es cuestión de aplicar la legalidad, que incluye la ayuda de intérpretes y de abogados para determinar su condición y obrar en consecuencia”.


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IOI Ombudsman News 29/2026

Date of article: 12/08/2026

Daily News of: 12/08/2026

Country:  WORLD

Author:

Article language: en

 


 

De izquierda a derecha: El secretario general del IIO, Bernhard Achitz, y la Diputada del Común, Lola Padrón

España | La Diputada del Común inicia en Viena la organización de la Conferencia Mundial de las Defensorías del Pueblo de 2028

La organización del encuentro reforzará la proyección internacional de la Diputación del Común y situará a Canarias como sede del principal foro mundial de las instituciones de defensa de los derechos de la ciudadanía. La respuesta de las defensorías del pueblo ante los movimientos migratorios y el impacto del cambio climático centrarán las prioridades estratégicas del congreso. La cita reunirá en el Archipiélago a representantes de más de 100 países de todo el mundo y coincidirá con el 50.º aniversario del Instituto Internacional del Ombudsman (IIO).



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Commissioner Sylwia Gregorczyk-Abram

POLAND | Sylwia Gregorczyk-Abram took the oath of office before the Sejm

Sylwia Gregorczyk-Abram took the oath of office before the Sejm of the Republic of Poland, formally assuming the office of the Commissioner for Human Rights. She succeeded Marcin Wiącek, whose term of office ended on 23 July 2026. The Commissioner’s term of office lasts five years.



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Le nouveau Défenseur des droits, M. François-Noël Buffet

FRANCE | François-Noël Buffet succède à Claire Hédon à la tête du Défenseur des droits

François-Noël Buffet a été nommé Défenseur des droits, sur proposition du Président de la République, à compter du 23 juillet 2026. Cette prise de fonction marque l’ouverture d’un nouveau mandat de six ans à la tête de l’institution.



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Save the date - Parliamentary Ombudsman's annual thematic lecture on 29 October 2026

MALTA | Annual Ombudsman thematic lecture in Parliament to focus on mental health risks and concerns

The Office of the Ombudsman has announced that its annual thematic lecture will be held on 29 October 2026 in the Plenary Hall of the House of Representatives under the patronage of the Speaker of the House of Representatives, the Hon. Carmelo Abela. This year’s lecture, entitled “Mental health risks and concerns: strategic goals and best practices for prevention, treatment and care”, will bring together three internationally renowned experts in mental health.



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The CY’s Transportation and Procurement Affairs Committee inspects MODA. (April 29, 2026)

CONTROL YUAN, TAIWAN | The CY's Transportation and Procurement Affairs Committee inspected the Ministry of Digital Affairs

On April 29, 2026, the Control Yuan (CY)’s Transportation and Procurement Affairs Committee Convener, CY Member Chen Chin-Jun, led a delegation of 19 CY members, inspected the Ministry of Digital Affairs (MODA) under the theme “Building a Smart Government and Strengthening Digital Governance Resilience.” The inspection aimed to understand MODA’s annual budget, key administrative and policy programs, the progress of Taiwan’s digital platform governance and legal frameworks, and to promote the effective responsiveness of digital infrastructure and service projects to societal needs.



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The Slovenian NPM investigates heat management in different institutions

SLOVENIA | Heat must not jeopardise people’s dignity, health and safety

The Human Rights Ombudsman of the Republic of Slovenia (the Ombudsman) has once again received several complaints this summer highlighting inadequate conditions caused by high temperatures in various institutions. Based on these complaints and as part of the activities of the National Preventive Mechanism (NPM), the Ombudsman has already assessed conditions in some institutions and taken temperature readings. It will conduct several more such visits in the coming days.



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Link to the Ombudsman Daily News archives from 2002 to 20 October 2011