Ángel Gabilondo, ha mantiene un encuentro con el director general de la Asociación Digitales

Date of article: 27/02/2026

Daily News of: 03/03/2026

Country:  Spain

Author:

Article language: es

El Defensor del Pueblo, Ángel Gabilondo, ha mantenido este viernes, en la sede de la institución, un encuentro con Miguel Sánchez, director general de la Asociación Digitales, representante de la  patronal del sector tecnológico y digital que aúna a más de 60 empresas.

Durante el encuentro se han abordado asuntos relacionados con la protección de derechos fundamentales en el ámbito digital. Asimismo, en la reunión se ha coincidido en la necesidad de garantizar que la transformación digital se realice desde un enfoque centrado en las personas, que evite brechas de acceso, situaciones de vulnerabilidad y posibles mermas de derechos.

En el encuentro también han participado la directora de Regulación y Asuntos Públicos de Asociación Digitales, Carmen Sánchez, y la directora del Gabinete del Defensor del Pueblo, Isabel Aymerich.


El Defensor del Pueblo está a tu disposición para estudiar tus quejas y problemas.

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Curbing uncontrolled and abusive noise in entertainment and other places - Part 1 - Structural regulatory weaknesses

Date of article: 02/03/2026

Daily News of: 03/03/2026

Country:  Malta

Author:

Article language: en

Introduction

In Malta the entertainment and the tourism sector in all its shapes, forms and operations is a pillar of the economy because the industry contributes considerably to public and private revenue and employment.  That being a disputed fact, one must acknowledge as well that, in recent years, late evening and nightlife noise, including but not only loud music coming from bars, clubs, restaurants and other venues, have spilled into residential areas and into what is left of the countryside but close to urban areas.  This matter has been the cause of tension between operators, public administrators and residents to the extent that unnecessarily loud noise, including late-night disturbance, has escalated into a quality-of-life issue for many because of conflicting enforcement powers of public bodies or soft enforcement and undecisive action by public authorities. 

Legislation

A combination of overlapping (if not conflictual) enabling and subsidiary legislation is in force together with a number of enforcement public bodies. This is a quick look at the laws (in chronological order).

Criminal Code - Chapter 9 of the Laws of Malta

Even if duly licenced, an establishment must comply with provisions that are intended to punish contraventions against public order.  In this case, enforcement lies with the Police.  Action, however, frequently occurs following complaints.  Prevention is not the order of the day.

Malta Tourism and Travel Services Act - Chapter 409 of the Laws of Malta

The Act regulates the tourism sector.  The definition clause gives details of the sector.  Licences are issued in terms of the provisions of the Act, and the competent authority is the Malta Tourism Authority.  Operators must comply with all licence conditions.  These include conditions regarding operating hours, music and entertainment. Non-compliance can result in administrative fines, suspension, and revocation of the licence.  As far as music is concerned, licence conditions address particular issues: whether amplified music is permitted, cut-off times for music, restrictions on outdoor seating areas, requirements for soundproofing, regulating and/or prohibition of music after prescribed times. 

Trading Licences Act - Chapter 441 of the Laws of Malta

The Act regulates “commercial activity” which is defined as “the exercise of any trading or economic activity including the sale of goods, and the provision of any services as may be prescribed, irrespective of whether such commercial activity is exercised from commercial premises or otherwise but shall not include any commercial activity regulated under any other law”.  Tourism in all its forms is regulated by other laws and therefore falls outside the jurisdiction of the Act.

Environment Protection Act - Chapter 549 of the Laws of Malta

This Act provides the overarching legal basis for environmental regulation, including noise. It empowers authorities to publish regulations controlling environmental noise, imposes conditions on operators, and speaks of enforcement action (administrative fines, compliance orders, prosecution).  The competent authority is the Environment and Resources Authority.  The legislation does not set entertainment decibel thresholds. By virtue of S.L. 549.37, the EU Environmental Noise Directive (2002/49/EC) was transposed. The regulations do not focus on individual hospitality establishments. While important for national noise planning, they are not applied to control music from a specific club or bar.

Development Planning Act - Chapter 552 – Laws of Malta

Planning permits do impose noise-related conditions: installation of sound insulation, acoustic lobbies at entrances, prohibition of open-air entertainment, restrictions on roof terraces, requirement for acoustic reports, limitation of operating hours. Where an establishment operates in breach of its planning permit, the law provides for enforcement notices, fines and even closure orders. Although strictly at face-value planning law could be appropriate, in practice its application tends to be reactive.  Enforcement follows complaints or inspections rather than continuous monitoring.  The Planning Authority is the competent enforcing authority.

Fragmentation

It is more than evident that in place there are multiple authorities with grey areas and unclear jurisdictional red lines.  It is likewise evident that legal framework and enforcement powers are fragmented and weak. The real risk is that uncontrolled and abusive noise coming from entertainment and other places to the detriment of residents could end up falling outside the control of no one authority unless strong clarification exercises are taken in hand.

Day-to-day 

It is absolutely not fair that people face distress in their homes and legal uncertainty because no one authority can be approached convincingly and undoubtedly to ensure observance of standards, to act when excessive noise is the rule and to give realistic remedies.  Public authorities are there to give clear answers and act quickly. Enforcement should be based on pro-active monitoring not on complaint-based intervention rather than proactive monitoring.

Enforcement 

Credible enforcement is the real challenge.  The issues that affect enforcement include human resource limitations, monitoring night-time noise by means of competent staff and appropriate equipment, verifiable standards.

Reform

Possible legislative improvements could include establishing clear night-time decibel limits, mandatary acoustic certification for certain categories of venues, real-time monitoring requirements in high-impact zones, and greater transparency in licence conditions.  Apart from these matters, fragmentation of enforcement responsibilities should be dismissed as it generates inconsistency and uncertainty.  Furthermore motivated, trained, competent and adequately remunerated staff are a must and contribute to the credibility of enforcement bodies.

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Casi cinco años de espera para una vivienda: el Síndic exige soluciones reales

Date of article: 27/02/2026

Daily News of: 03/03/2026

Country:  Spain - Valencia

Author:

Article language: es

El síndic de Greuges de la Comunitat Valenciana, Ángel Luna, lo viene reiterando: el derecho a la vivienda es un derecho subjetivo reconocido por ley y, como tal, obliga a las administraciones públicas a garantizar una solución real y efectiva cuando una persona acredita necesidad.

La institución ha tramitado la queja de una familia con menores de edad que llevaba casi cinco años inscrita como demandante de vivienda pública, tras presentar solicitudes en 2020, 2021 y 2025, sin haber obtenido una respuesta que resolviera de forma efectiva su situación.

En su resolución, el Síndic reitera su doctrina en materia de acceso a la vivienda: en la Comunitat Valenciana este derecho tiene carácter subjetivo y obliga a las administraciones a actuar cuando existe una necesidad acreditada. La mera permanencia en una lista de espera no satisface el derecho reconocido por la ley.

La resolución del defensor del pueblo valenciano insiste en que el sistema previsto en la Ley de Función Social de la Vivienda exige una actuación integral ante situaciones de necesidad habitacional. No basta con mantener a la persona inscrita; debe ofrecerse una respuesta concreta que garantice el acceso efectivo a una vivienda digna. La falta de disponibilidad inmediata de vivienda pública no puede justificar la ausencia de respuesta. Cuando no es posible adjudicar una vivienda del parque público, deben activarse los mecanismos alternativos previstos en la normativa, incluidas ayudas económicas u otras soluciones habitacionales.

Asimismo, Luna subraya que, cuando existen menores en la unidad familiar, su interés superior debe ser prioritario en todas las decisiones administrativas relacionadas con el acceso a la vivienda.

El Síndic dirigió recomendaciones tanto al Ayuntamiento de Alicante como a la Conselleria competente en materia de vivienda, instando a ambas administraciones a ofrecer una solución efectiva y a no limitarse a mantener a la familia en lista de espera.

A la Conselleria le recordó la obligación de dictar resoluciones en plazo, activar ayudas alternativas cuando no haya vivienda disponible y adoptar medidas para reforzar el parque público. Al Ayuntamiento le exigió una actuación coordinada y una respuesta concreta ante la situación de necesidad planteada.

En la resolución de cierre, tanto el Ayuntamiento de Alicante como la Conselleria aceptaron las recomendaciones formuladas y se comprometieron a adoptar las actuaciones necesarias.

Consulta el expediente:

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Difesa civica e cooperazione internazionale: delegazione serba al Coordinamento nazionale di Genova.

Date of article: 03/03/2026

Daily News of: 03/03/2026

Country:  Italy

Author: National coordination of the Italian ombudsmen

Article language: it

In occasione della prossima riunione del Coordinamento nazionale dei Difensori civici delle Regioni e delle Province Autonome italiane, in programma a Genova il 25 e 26 marzo 2026, prenderà parte ai lavori anche una delegazione di Difensori civici regionali provenienti dalla Serbia.

La delegazione serba è interessata ad approfondire il modello organizzativo e operativo del Coordinamento nazionale italiano, oggi oggetto di studio quale possibile riferimento per la costruzione di un analogo sistema di raccordo tra Difensori civici nel proprio ordinamento.

Dalla Serbia parteciperanno ai lavori:

  • Mrs. Jelena Milivojevic – Ombudsman of City Kragujevac and Region Šumadija (Serbia);
  • Mrs. Katarina Mitrovski – Ombudsman of Niš and Region of Niš (Serbia).

La loro presenza rappresenta un importante momento di confronto internazionale e di scambio di buone pratiche in materia di tutela non giurisdizionale dei diritti dei cittadini, organizzazione degli uffici, gestione delle istanze, rapporti con le amministrazioni pubbliche e coordinamento tra livelli territoriali.

L’incontro sarà l’occasione per illustrare il funzionamento del Coordinamento nazionale italiano, le sue modalità operative, il ruolo di impulso normativo e istituzionale, nonché le iniziative condivise per rafforzare la cultura della buona amministrazione e la tutela effettiva dei diritti.

Tra gli obiettivi principali del confronto:

  • favorire lo scambio di esperienze sui modelli di difesa civica a livello regionale e locale;
  • approfondire strumenti di cooperazione tra istituzioni di garanzia;
  • condividere metodologie di lavoro, procedure e strategie di comunicazione con i cittadini;
  • costruire possibili percorsi di collaborazione futura, anche in ambito formativo e progettuale.

La partecipazione della delegazione serba conferma come l’esperienza italiana del Coordinamento nazionale rappresenti oggi un modello riconosciuto e osservato a livello europeo, capace di coniugare autonomia territoriale e visione unitaria.

Il confronto di Genova non si esaurirà in un momento istituzionale, ma si inserisce in una prospettiva più ampia di cooperazione e dialogo stabile tra le istituzioni di difesa civica, con l’intenzione di promuovere in futuro ulteriori occasioni di incontro, scambio tecnico e collaborazione strutturata.

La difesa civica, infatti, si rafforza non solo attraverso l’azione nei singoli territori, ma anche grazie alla costruzione di reti e relazioni internazionali fondate su valori comuni: indipendenza, imparzialità, prossimità ai cittadini e tutela concreta dei diritti.

«La presenza delle colleghe serbe ai lavori del nostro Coordinamento – dichiara il Presidente, Dott. Marino Fardelli – rappresenta un riconoscimento importante del percorso costruito in questi anni. Il modello italiano di coordinamento tra Difensori civici regionali è frutto di impegno, dialogo istituzionale e visione condivisa. Aprirci al confronto internazionale significa rafforzare la qualità del nostro lavoro, ma anche contribuire alla diffusione di una cultura della tutela dei diritti fondata su indipendenza, prossimità e responsabilità. La difesa civica cresce quando sa fare rete, dentro e fuori i confini nazionali, e quando diventa laboratorio di buone pratiche al servizio dei cittadini».

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(CoE) Council of Europe Commissioner alerts to human rights risks in upcoming EU Returns Regulation

Date of article: 02/03/2026

Daily News of: 03/03/2026

Country:  EUROPE

Author: (CoE) Commissioner for Human Rights

Article language: en

As the European Union moves toward adopting a new Regulation on the return of third-country nationals staying illegally in the EU, the Council of Europe Commissioner for Human Rights, Michael O’Flaherty, says that the proposed framework risks undermining the human rights of migrants and asylum seekers.

In his Observations, published today, he acknowledges the EU’s objective of establishing a more effective common returns system, emphasising that relevant measures must not contravene international law, including the absolute prohibition of refoulement.

Key concerns and recommendations

  •  Individual assessments: the Commissioner identifies a risk that people’s personal circumstances and the dangers faced upon return may not be adequately assessed under the new framework.
  •  Remedy: the Commissioner recommends that co-legislators reject any proposals that weaken a person’s right to appeal return decisions or limit their ability to submit evidence against being returned to a specific country.
  •  “Return hubs”: the Commissioner calls for caution on the proposal for “return hubs”. He lists safeguards that should be reflected in the Regulation and emphasises that any such engagement must be preceded by:
    •  Mandatory and comprehensive human rights risk assessments
    •  Robust risk mitigation strategies
    •  Effective transparency, monitoring and accountability mechanisms.

For the Commissioner, the Regulation should also explicitly prioritise voluntary returns over forced removals and limit the use of detention. He also calls for the proportionality of sanctions and law enforcement powers to be guaranteed, and to consider other alternatives to return when addressing irregular stay.

“The protection of human rights in not an obstacle to a functioning migration system, it is the foundation of one,” says the Commissioner. “We must ensure that in the pursuit of a common framework, we do not dismantle the safeguards that protect migrants and asylum seekers.”

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Link to the Ombudsman Daily News archives from 2002 to 20 October 2011