IOI Ombudsman News 24/2026

Date of article: 03/07/2026

Daily News of: 03/07/2026

Country:  WORLD

Author:

Article language: en

 


 

AORC Webinar on Whistleblower protection

AORC | Webinar on Protecting Whistleblowers: Safeguarding Integrity and Preventing Retaliation

Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their upcoming webinar on whistleblower protection. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 7 July 2026 at 10am (GMT+2). Kindly click here to read the invitation and register for the event.



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IOI EUROPE | Regional Quarterly Newsletter: April - June 2026

In its quarterly newsletter, the European Region of the International Ombudsman Institute shares its activities for the period of April – June 2026.



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Waka Tangata APOR E-News

APOR | June 2026 Issue of Waka Tangata APOR E-News now available

The Waka Tangata APOR E-News includes news and views from integrity organisations in the Australasia and Pacific Region. The June 2026 Issue number 17 of the Waka Tangata APOR E-News is now available.

 

 



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REPÚBLICA DOMINICANA | Defensor Estudiantil: una estrategia innovadora para fortalecer la ciudadanía democrática y el liderazgo juvenil desde las escuelas

El Defensor del Pueblo de la República Dominicana presenta una iniciativa para promover la educación en derechos humanos, la participación estudiantil y la construcción de comunidades educativas inclusivas. Este proyecto contó con el apoyo del Programa de Subvenciones Regionales del IIO.



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European Ombudswoman Teresa Anjinho presenting the good administration award to Europol representatives

EUROPE | Good Administration Award goes to Europol for project to help online safety for young people

Europol has won the 2026 European Ombudsman Award for Good Administration for a game designed to help children learn how to be safe online. By encouraging players to deal with different types of cybercrime such as fraud, identity theft, and online grooming, the ‘Cyber Defenders’ game on Roblox aims to increase young people's digital resilience.



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ISRAEL | Israel Ombudsman Office integrates advanced AI workspace into daily operations

The State Comptroller and Ombudsman of Israel, Matanyahu Englman, has launched a comprehensive strategic initiative to integrate Gemini Enterprise across the office, establishing the institution as a technological pioneer while balancing innovation with professional responsibility.



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The Annual report is now available in English

DENMARK | 2025 Annual Report available in English – including the new Ombudsman’s visions for the institution

One of the Ombudsman institution’s most important tasks is to be present and accessible to the most vulnerable citizens in society – those that for various reasons have difficulty taking care of their own interests. This is what the new Parliamentary Ombudsman, Christian Britten Lundblad, writes in the preface of his Annual Report, which has just been published in English – the first in his period in office.



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Control Yuan publishes 2025 Annual Report

CONTROL YUAN, TAIWAN | The Control Yuan Publishes 2025 Annual Report

The 2025 Control Yuan Annual Report has been published recently. The Annual Report highlights the CY’s major achievements in exercising its powers and summarizes six investigation case studies under three main themes: Rectifying Civil Service Conduct, Protecting the Rights and Interests of Vulnerable Groups, and Advancing Human Rights Values. The Annual Report is published in English and Spanish, and electronic versions are available on the CY (English and Spanish) official website.



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Parliamentary Ombudsman Judge Joseph Zammit McKeon (l.) with Hon. Anġlu Farrugia (r.)

MALTA | Parliamentary Ombudsman presents Annual Report 2025 to the Speaker of the House

The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, presented the statutory Annual Report for 2025 of the Office of the Ombudsman to the Speaker of the House of Representatives, the Hon. Anġlu Farrugia. The report provides a comprehensive overview of the work carried out by the Office during the year, including its performance in the investigation of complaints, its engagement with the public, and its initiatives to promote fairness, accountability and good governance in public administration.



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La nueva edición tiene como objetivo la reducción progresiva de este tipo de recurso como medio coercitivo

ESPAÑA | El Defensor del Pueblo actualiza su guía sobre el uso de las contenciones mecánicas y amplía su aplicación al ámbito sanitario

El Defensor del Pueblo ha registrado en las Cortes Generales el documento Buenas prácticas en las contenciones mecánicas, una guía orientada a homogeneizar prácticas y reforzar las garantías en todos los ámbitos en los que estas medidas de contención pudieran ser utilizadas. La nueva edición tiene como objetivo la reducción progresiva de este tipo de recurso como medio coercitivo.



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El Defensor del Pueblo de Navarra ha presentado la Memoria Anual 2025 de su institución en el Parlamento de Navarra.

ESPAñA | El Defensor del Pueblo de Navarra afirma que “la integración es el reto más urgente para la sociedad navarra en el corto y medio plazo”

El Defensor del Pueblo de Navarra-Nafarroako Arartekoa, Patxi Vera, ha situado la integración y la convivencia como uno de los “principales retos” de la Comunidad foral durante su comparecencia ante la Comisión de Régimen Foral del Parlamento de Navarra, donde ha presentado el Informe Anual 2025 de la institución.



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AUSTRALIA | Opportunity to strengthen impact of the NSW Aboriginal Procurement Policy

The NSW Ombudsman has released a report detailing its assessment of the implementation of the NSW Aboriginal Procurement Policy (APP) since its commencement in January 2021.



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The Ombudsman, Mr Jack Chan, announcing  the completion of four direct investigation operations

HONG KONG, CHINA | Ombudsman announces results of four direct investigation operations

The Ombudsman, Mr Jack Chan, on 29 June 2026 announced the completion of four direct investigation operations, which examine the Government’s determination of slope maintenance responsibility and risk management of private slopes, the management of countryside facilities, the arrangements for counter services at the Licensing Offices of the Transport Department (“TD”), and combating unlawful occupation of government land. A total of 127 improvement recommendations were made.



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The Office of the Ombudsman intervened in response to delays and non-payment of citizens' dues by various government departments

PAKISTAN | Rs. 51.1 million Pending Dues cleared on Ombudsman Punjab’s orders

The Office of the Ombudsman Punjab achieved another milestone by ensuring the payment of over Rs 51.1 million in pending dues to 28 citizens across the province, reflecting its commitment to prompt and effective grievance redressal.



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Public Defender Submits Special Report - “Legislative and Practical Analysis of the Use of Preventive Measures”

Date of article: 03/07/2026

Daily News of: 03/07/2026

Country:  Georgia

Author:

Article language: en

On July 3, 2026, the Public Defender of Georgia, Levan Ioseliani, submitted a special report - “Legislative and Practical Analysis of the Use of Preventive Measures”.

The report reflects the results of the study of the rulings issued by common courts in 2024-2025 on the use, change or cancellation of preventive measures, analyzes international standards and local legislation, and presents recommendations developed to eliminate the shortcomings identified as a result of the practice and legislative analysis.

The Public Defender noted in his speech that the issue of imposing a preventive measure on a person has repeatedly become the subject of study by the Public Defender’s Office within the framework of individual casework. However, the presented special report covers a broader study of legislative standards and judicial practice on the use of preventive measures. It goes beyond individual cases and reveals systemic problems. In addition, it reflects important and exceptionally valuable clarifications made by common courts in a number of cases.

The presentation was attended by Members of Parliament of Georgia, representatives of the Supreme Court, courts of appeal, Prosecutor’s Office, National Probation Service, Georgian Bar Association, Legal Aid Service and common courts.

The event was welcomed by Rati Ionatamishvili, Chair of the Human Rights and Civil Integration Committee of the Parliament of Georgia, and Levan Tevzadze, Deputy Chair of the Supreme Court.

Following the presentation, a discussion was held on the issues reflected in the report.

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El Defensor del Pueblo inicia una actuación con municipios murcianos por impedir el acceso a licencias de taxis a personas con VIH

Date of article: 03/07/2026

Daily News of: 03/07/2026

Country:  Spain

Author:

Article language: es

El Defensor del Pueblo ha iniciado una actuación solicitando a doce ayuntamientos de la Región de Murcia información acerca de la prohibición expresa, en cláusulas de sus ordenanzas municipales, del acceso a licencias públicas de taxis -y al trabajo como taxista- a personas que padecen el Virus de Inmunodeficiencia Humana (VIH).

Esta actuación se inicia tras interponer una queja la Unión General de Trabajadores en la Región de Murcia al considerar que esta limitación podría constituir una vulneración del principio de igualdad y no discriminación, consagrado en el artículo 14 de la Constitución Española y en la Ley Integral para la Igualdad de Trato y no Discriminación de 15/2022. El sindicato estima, también, que está exclusión podría ir contra las resoluciones y recomendaciones de organismo internacionales como la Organización Mundial de la Salud (OMS) o la Organización Internacional del Trabajo (OIT).

La institución Defensor del Pueblo ha requerido a los ayuntamientos citados en la queja del sindicato que informen sobre las ordenanzas referidas y sobre las limitaciones impuestas a personas con VIH, así como las medidas que pudieran adoptarse por esas corporaciones para garantizar los derechos de las personas afectadas por la exclusión referida y evitar, así, cualquier posible trato discriminatorio.

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(CoE) Council of Europe Commissioner calls for continued solidarity and human rights protection for displaced Ukrainians in Europe

Date of article: 26/06/2026

Daily News of: 26/06/2026

Country:  EUROPE

Author: CoE - Commissioner for Human rights

Article language: en

Today, the Council of Europe Commissioner for Human Rights, Michael O'Flaherty, released Observations warning against the premature winding down of protection and assistance for the millions of Ukrainians displaced across Europe by Russia’s ongoing war of aggression.

The Observations build on the Commissioner's earlier statement and come amid a debate over diminishing support for displaced Ukrainians. This includes the potential phasing out or restriction of the EU’s temporary protection arrangements, alongside individual member states’ rollbacks. As of March 2026, more than 4.3 million people displaced from Ukraine were under temporary protection in the EU alone, with hundreds of thousands more residing in non-EU Council of Europe member states.

“To avoid a protection gap for millions of displaced Ukrainians across the continent, Europe’s welcome in 2022 must be matched today by a renewed commitment. Now is the time for more solidarity, not less,” said Commissioner O'Flaherty.

The Commissioner expresses concern about the mounting pressure to prematurely end temporary protection arrangements and restrict access for specific groups, such as men of conscription age and individuals from regions deemed safe. Other worrying trends across Europe include reductions in social support, policies promoting premature returns, and rising anti-Ukrainian sentiment in host countries.

“The current realities on the ground in Ukraine do not meet the conditions for a safe and dignified return. Transitioning individuals out of collective temporary protection without a robust safety net risks driving millions into legal limbo, poverty, and unsafe unvoluntary returns,” added Commissioner O’Flaherty.

Blanket restrictions on temporary protection for specific categories of people raise human rights concerns. The Commissioner emphasised that no part of Ukraine can currently be considered safe; civilian casualties in 2025 and in recent months have reached their highest levels since 2022. Missile and drone attacks continue to strike civilian targets across the country, including western regions far from the front line. Furthermore, issues related to military service may trigger protection claims, and member states must ensure access to individualised assessments.

The Commissioner’s Observations set out guidance for the next phase of Europe's response to displacement from Ukraine, issuing a call to action, rooted in member states’ human rights obligations.

Key recommendations to Council of Europe member states include:

> Ensure continuity of protection for as long as necessary, through the extension of temporary protection or alternative legal statuses, until conditions in Ukraine permit a safe, dignified and durable return, in accordance with international refugee law and human rights obligations.

> Avoid unsafe or premature returns by refraining from policies, such as cuts to social assistance or barriers, that leave displaced persons with no real choice but to leave host countries or live in limbo.

> Guarantee protection without discrimination based on employment status, duration of stay or other factors and explicitly address the needs of vulnerable groups, including older persons, single caregiver women, children, persons with disabilities, and those from temporarily occupied territories. 

> Maintain access to national asylum systems: if transitions or restrictions are introduced to collective protection schemes, states must guarantee full access to individualised asylum procedures.

> Plan for future returns: ensure all returns are voluntary, safe, dignified and well-informed. States should cooperate to plan for long-term reconstruction, property compensation or restitution, and social cohesion for when safe and durable returns become viable.

The Commissioner draws on his 2025 memorandum on human rights elements for peace in Ukraine, consultations with EU stakeholders, the UNHCR, Ukrainian authorities, the Ukrainian Parliament Commissioner for Human Rights, the diaspora and civil society, alongside testimony from displaced Ukrainians in Karlsruhe (Germany), Chișinău (Moldova) and Strasbourg (France)

 

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IOI Ombudsman News 23/2026

Date of article: 26/06/2026

Daily News of: 26/06/2026

Country:  WORLD

Author: International Ombudsman Institute

Article language: en

 


 

Ms. Ayesha Hamid, Ombudsman Punjab/First Vice President IOI /Asian Regional Director along with fellow SEAOF members

PAKISTAN | IOI's 1st Vice-President participates in the Full Members Meeting of the Southeast Asian Ombudsman Forum in Manila

Ms. Ayesha Hamid, Ombudsman Punjab/First Vice President of the International Ombudsman Institute (IOI) and Asian Regional Director and her team attended the 2026 SEAOF Full Members Meeting in Manila, Philippines from June 16-18, 2026. 



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The Annual report is now available

CANADA | 35,000+ Ontarians sought help with more services than ever from Ontario’s Ombudsman

The Office’s 2025-2026 Annual Report, released on 25 June 2026, highlights the results it achieved in handling 35,023 complaints and inquiries across all areas of its jurisdiction.



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AUSTRIA | Austrian NPM publishes Annual Report 2025

The Austrian National Preventive Mechanism (NPM) published the English version of its Annual Report 2025. In the year under review, the NPM carried out 423 visits, which provides an insight into the human rights situation in Austria. In addition to positive observations, numerous deficits were identified again in 2025.



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Ombudsman Jack Chan participates in the webinar

Hong Kong, China | Hong Kong International Ombudsman Academy hosts first webinar to foster international exchanges

The Hong Kong International Ombudsman Academy under the Office of the Ombudsman held its first international webinar on 24 June 2026 under the theme "From Grievance to Governance: Ombudsmanship as Pillars of the Global Community". The webinar opened with a speech by the Ombudsman of Hong Kong, China, Mr Jack Chan, and featured the Chief Ombudsman of Thailand, Mr Songsak Saicheua, and the Provincial Ombudsman for the Province of Sindh, Pakistan, Mr Muhammad Sohail Rajput, as keynote speakers.



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Webinar on evidence-based capacity building

AORC | Webinar on Evidence-Based Capacity Building

Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar "Evidence-Based Capacity Building: Strengthening African Ombudsman Practice Through Data, Learning and Institutional Innovation". This webinar, organized in collaboration with the Office of the Ombudsman Punjab, Pakistan, will take place on Tuesday, 30 June 2026 at 10 am (GMT+2). 



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DENMARK | The Ombudsman starts investigations after monitoring visits in Greenland

In 2025, the Ombudsman visited detention facilities and correctional institutions in Greenland. After the monitoring visits, the Ombudsman gives a number of recommendations to the Prison and Probation Service in Greenland and to Greenland Police. He also starts follow-up investigations of several matters. 



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EUROPE | Urgent decision-making procedures need further monitoring, says Ombudswoman

European Ombudswoman Teresa Anjinho has concluded that the European Commission’s response to her findings related to the preparation of urgent legislative proposals is overall constructive, but remains too general to allow her to determine whether future urgent law-making will be sufficiently transparent, evidence-based, and inclusive. The Ombudswoman will therefore continue to monitor the situation through future complaints.



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Ombudsman calls for a child-friendly approach to the publication of exam results

ARUBA | Children’s rights first: Ombudsman calls for a child-friendly approach to the publication of exam results

The Ombudsman of Aruba, Ms. Jurima Bryson, LL.M., has sent a letter of concern to the Minister of Education and Sports, Gerlien Croes LL.M. regarding the manner in which examination results in secondary education are publicly announced in Aruba.



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PAKISTAN | FOSPAH Quarterly Newsletter Q1/2026 is now available

The Federal Ombudsperson Secretariat for Protection Against Harassment (FOSPAH) issued their Quarterly Newsletter for the 1st Quarter 2026. Kindly click here to read the institution’s highlights from January to March 2026.



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Preocupación por una posible vulneración de derechos fundamentales de personas en situación de sinhogarismo de la ciudad de Madrid

España | El Defensor del Pueblo solicita al Ayuntamiento de Madrid información sobre la retirada de enseres a personas sin hogar

El Defensor del Pueblo, Ángel Gabilondo, acaba de solicitar al Ayuntamiento de Madrid información sobre los protocolos de actuación seguidos para proceder a la retirada de enseres a personas sin hogar, y si previamente se avisan tanto a las personas afectadas como a los equipos de calle que trabajan con ellas.



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The special report on the Toronto Transit Commissio is out now

CANADA | No clear decision-maker, no data, no consultation: Ombudsman finds flaws in how the TTC decided not to refund discontinued fares

Toronto Ombudsman Kwame Addo found that the Toronto Transit Commission (TTC) did not follow a clear, fair and transparent approach when it decided not to offer refunds or exchanges for discontinued tickets and tokens. His investigation also found no evidence that the TTC gathered data, conducted consultations or an equity analysis to understand the effect on riders who had large quantities of fares saved. Additionally, the TTC did not consistently communicate this decision to the public.



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Link to the Ombudsman Daily News archives from 2002 to 20 October 2011