Membership survey results now available

Date of article: 24/02/2014

Daily News of: 24/02/2014

Country:  EUROPE

Author: European Network of Ombudsmen

Article language: en

Many thanks to the 38 offices that responded to the European Network of Ombudsmen membership survey 2013. In total, 25 national ombudsmen and committees on petitions replied to the survey, as well as 10 regional ombudsmen and committees on petitions. Three other respondents also participated. The participation rate from national ombudsman offices was 70% - an excellent result for a survey of this kind....
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Ombudsman responds to Healthcare Improvement Scotland's draft annual scrutiny and inspection plan

Date of article: 24/02/2014

Daily News of: 24/02/2014

Country:  United Kingdom - Scotland

Author: Scottish Public Services Ombudsman

Article language: en

On 21 February 2014, the Ombudsman responded to this consultation.  He noted how,  as the final stage for NHS complaints in Scotland and the organisation tasked by Parliament with improving complaints standards across the public services, our work and that of HIS can be complementary.

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