Date of article: 21/01/2015
Daily News of: 21/01/2015
Country: 
EUROPE
Author: Court of Justice of the European Union
Article language: en
Date of article: 21/01/2015
Daily News of: 21/01/2015
Country: EUROPE
Author: Court of Justice of the European Union
Article language: en
Date of article: 21/01/2015
Daily News of: 21/01/2015
Country: 
Portugal
Author: National Ombudsman of Portugal
Article language: en
Newsletter 1/2015
January 19th 2015
EN
The Ombudsman Agenda
January 5th: The Portuguese Ombudsman has developed a brief remodeling on the institutional website.
January 5th: The Portuguese Ombudsman has launched an electronic webpage, for the celebration of the 40th anniversary of this State body, included on the institutional website. This webpage was created to advertise the initiatives that will take place throughout the year.
January 6th: The Portuguese Ombudsman began the celebration of the 40th anniversary of this State body with a message published on the institutional website entitled Ombudsman - 40 years with the citizens.
January 13th: The Portuguese Ombudsman gave an interview to Rádio Renascença in the Terça à noite program.
January 16th: The Portuguese Ombudsman issued a communication on The Ombudsman's role on body damage situations (Ressonância do problema do dano corporal na atuação do Provedor de Justiça), at the Seminar Body damage’ expert evaluation and repair in Portugal (Avaliação pericial e reparação do dano corporal em Portugal), organized by the Associação Portuguesa de Avaliação do Dano Corporal, Centro de Ciências Forense, Centro de Estudos de Pós-graduação em Medicina Legal and by the Centro de Direito Biomédico, at Professor Doutor Henrique Vilaça Ramos auditorium in Idealmed, in Coimbra.
January 17th: The Portuguese Ombudsman has participated in the International Congress on Medical Liability: the doctrine and jurisprudence (Congresso Internacional sobre Responsabilidade Médica: a doutrina e a jurisprudência), as table moderator on Medical Liability in Spain (Responsabilidade Médica em Espanha).
News
- Ombudsman - 40 years with the citizen. More information...
- The Ombudsman condemns the terrorist attack against the newspaper Charlie Hebdo. More information...
- The Ombudsman asked the Institute of Social Security, IP, on the process of placing workers in professional retraining situation. More information...
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Catarina Feitor Simões |
Provedor de Justiça |
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Assessora de Imprensa e Relações Públicas do Provedor de Justiça Press and Public Relations Officer of the Portuguese Ombudsman |
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R. do Pau de Bandeira, n.º 9 |
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Tel.: 21 392 66 98 |
1249-088 Lisboa |
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Tel.: +351 21 392 66 00 Fax.: + 351 21 392 12 43 |
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Date of article: 21/01/2015
Daily News of: 21/01/2015
Country: 
Finland
Author: Finnish Parliamentary Ombudsman
Article language: en
The number of complaints received has steadily increased for years. The number was record high in 2013, when the Ombudsman received 5,043 complaints.
For the first time, social welfare was the most common subject of complaints. In the category, the Ombudsman received complaints and issued decisions in approximately 700 cases. In previous years, the largest category of complaints has concerned the police, but now the figure was slightly smaller.
Once again, other major categories included health care (over 500 complaints), criminal sanctions and social insurance (over 300 complaints in both categories).
Nearly 800 complaints and own-initiative investigations, a total of 16 per cent of all complaints, led to measures taken by the Ombudsman. Like in the previous years, measures were more frequent than average in cases concerning social welfare and health care.
Once the Ombudsmans statistics for 2014 have been check and verified, the information will be updated on the Ombudsmans website, on the page "The work of the Ombudsman.
Further information is available from Information Officer Kaija Tuomisto, tel. +358 (0)9 432 3352.
Date of article: 21/01/2015
Daily News of: 21/01/2015
Country: 
Austria
Author: Austrian Ombudsman Board
Article language: de
Immer wieder werden Menschen unter 60 Jahren in Alten- und Pflegeheimen untergebracht. Das grundsätzliche Problem besteht österreichweit darin, dass Behinderteneinrichtungen üblicherweise nicht auf Bewohnerinnen und Bewohner mit einem hohen Pflegebedarf ausgerichtet sind. Jüngere Menschen mit erhöhtem Pflegebedarf werden daher mangels Alternativen in Pflegeheimen aufgenommen. Die Konzepte der Pflegeheime sind jedoch auf ältere Personen und deren Bedürfnisse (z.B. Demenz) ausgerichtet.
Der Wiener Krankenanstaltenverbund (KAV) führte 2014 das Projekt „Unter 60jährige in Pflegeheimen“ durch. Dieses hatte zum Ziel, die Versorgung jüngerer Menschen in Pflegewohnhäusern zu verbessern. Die Volksanwaltschaft beschäftigt sich bereits seit 2012 mit dem Fall eines 1967 geborenen Mannes. Dieser wurde im Mai 2014 in ein Pflegewohnhaus, das an dem Projekt beteiligt war, aufgenommen. Der Wiener kann derzeit aufgrund seines hohen Pflegebedarfs keine Tagesstruktureinrichtung der Behindertenhilfe besuchen. Im Pflegewohnhaus nimmt er an den Angeboten teil. Er beschäftigt sich gerne kreativ, soweit es seine Kräfte zulassen. Zusätzlich zu einer Reihe von Aktivitäten erhält er Ergo- und Physiotherapie. Die Leistungen und Angebote entsprechen seinen Bedürfnissen, sodass er sich in dieser Einrichtung sehr wohl fühlt.
Die Volksanwaltschaft sieht es als notwendig an, dass weiterführende Schritte gesetzt und entsprechende Konzepte entwickelt werden, damit ausreichend Plätze für junge Menschen mit hohem Pflegebedarf zur Verfügung stehen. Wichtig dabei ist, für diese Personengruppe Wahlmöglichkeiten zu schaffen und aktiv anzubieten. Dazu gehören aber nicht nur Konzepte und Modelle für Heime, sondern auch ein System, das die Pflege und Betreuung in den eigenen vier Wänden umsetzbar und leistbar macht.
