Our previous Corporate Plan covered the period from 2019 to 2022. We are now developing a new set of strategic aims to deliver our ambition for the office:

• People of Wales feel that public services treat them fairly and respond when things go wrong.
• Welsh public services listen to individuals and use their complaints to learn and improve.
• Welsh local government is trusted to deliver the highest standards of conduct.
• The Public Services Ombudsman for Wales continues to be an influential and respected voice in public service improvement.

To deliver this ambition, we know that we need to negotiate the challenges facing the public sector, and our office, in the new, post-pandemic Wales. We will need to explore new ways of working and do more to demonstrate how we are making a difference.

Our proposed Strategic Aims are:

• Delivering justice with a positive impact for people and public services
• Increasing accessibility and inclusion
• Expanding our proactive improvement work
• Ensuring that we are a healthy, efficient and accountable organisation

Michelle Morris, the Public Services Ombudsman for Wales, said:

I am delighted to publish this consultation on our proposed Strategic Plan 2023-26.

I am acutely aware of the challenges facing the public sector, and this office in the new, post-pandemic Wales.  It remains more important than ever that my Office can operate independently and impartially to ensure that if, and when, things go wrong that we acknowledge this, put things right and use the learning to continue to improve public services in Wales.

We now look forward to the comments on this Plan, to make sure that our service to the people of Wales is fit for the future.

We are a publicly funded body, accountable for how we use our resources to the Welsh Parliament / Senedd Cymru. Our proposed Strategic Plan is ambitious, but realistic about the resources and capacity available to us. We understand that the scope of the final Plan will depend on the resources entrusted to us by the Senedd.

To view the details of the consultation and our draft Strategic Plan, go here.

Link: https://curia.europa.eu/jcms/upload/docs/application/pdf/2022-09/cp220161en.pdf

Languages available:

PRESS RELEASE No 161/22

Luxembourg, 22 September 2022 Judgment of the Court in Case C-159/21 | Országos Idegenrendeszeti Főigazgatóság and Others

Withdrawal of international protection further to a danger to national security: EU law precludes Hungarian legislation which provides that the person concerned or his or her legal representative can access the case file only after obtaining authorisation to that end, and without being provided with the grounds of the decision

EU rules do not allow the authority responsible for examining applications for international protection systematically to base its decisions on a non-reasoned opinion issued by bodies entrusted with specific functions linked to national security which have found that a person constitutes a danger to that national security

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We laid ten public service complaint decisions before the Scottish Parliament this month.  For more information, please click the link below.

Download the Ombudsman's overview (PDF, 284KB) or read it online (link is external).  Media enquiries can be made by email or via our online form.

Teresa Jiménez-Becerril, adjunta primera del Defensor del Pueblo, se ha reunido este miércoles con el presidente de la Asociación de Víctimas del Terrorismo Dignidad y Justicia, Daniel Portero. Entre otros asuntos, en el encuentro se han abordado la prescripción de los delitos de terrorismo.

En la reunión  también han participado los representantes de Dignidad y Justicia, Miguel Ángel Rodríguez y Roberto Ruíz, así como la directora de Gabinete de la adjunta primera, Mª José Pastor, y el director del Área de Seguridad y Justicia, Andrés Jiménez.

Teresa Jiménez-Becerril viene manteniendo contactos con las asociaciones de víctimas del terrorismo que trabajan por la promoción, defensa y respeto de los derechos humanos y fomentan los principios de paz, solidaridad y convivencia democrática.

Link: https://curia.europa.eu/jcms/upload/docs/application/pdf/2022-09/cp220159fr.pdf

Languages: fr only

COMMUNIQUE DE PRESSE n° 159/22

Luxembourg, le 21 septembre 2022

Arrêt du Tribunal dans l’affaire T-475/21 | France/Commission Financement de la PAC et aides aux États membres : le Tribunal rejette le recours de la France contestant une correction financière d’un montant de 46 millions d’euros proposée par la Commission

En 2016, les autorités françaises ont notifié à la Commission européenne une mesure de soutien couplé en faveur du secteur des protéagineux. Les surfaces éligibles à ce soutien étaient celles cultivées en légumineuses fourragères pures, en mélange entre elles ou en mélange avec d’autres espèces, telles que les graminées, si les légumineuses étaient prépondérantes.

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